Sonesta Select Charlotte University Research Park

Hotels
Sonesta Hotels
7.9 (1513 reviews)
333 West W.T. Harris Boulevard , Charlotte , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and safe environment
Good location for local attractions
Comfortable beds
Cons:
Cleanliness issues in initial room
Unresponsive service at times
Breakfast quality lacking

Categories

Cleanliness
7.29
There were several mentions about cleanliness issues including dirty bathrooms and old food found.
Service
8.26
Mixed reviews about service; while some found it satisfactory, there were mentions of staff being unresponsive.
Location
8.8
Great location noted in multiple reviews, especially for access to surrounding areas.
Room Quality
7.75
Initial room quality was mentioned negatively, but it improved with a room change.
Amenities
7.78
Basic amenities were present, but lacking according to some reviews, particularly laundry services.
Value for Money
8.24
Good value for the price noted; however, expectations for service should be managed.
Food and Beverage
6.29
Breakfast experience negatively impacted the stay for some guests.
Overall Experience
8.76
Overall positive experiences highlighted despite some isolated issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:51

Property Description

Convenient Location near Attractions

This North Carolina hotel is conveniently located just 5 miles from the Charlotte Motor Speedway, making it an ideal choice for racing enthusiasts and travelers looking to explore the area.

Modern Amenities for Comfort

Guests at Sonesta Select Charlotte University Research Park can enjoy modern amenities such as free Wi-Fi, flat-screen cable TV with HBO channels, and in-room coffee-making facilities, ensuring a comfortable stay.

On-Site Fitness Center and Dining Options

The hotel offers an on-site fitness center for guests to stay active during their stay. Additionally, visitors can indulge in fresh-brewed Starbucks coffee at The Commons and explore the 24-hour market for snacks and drinks.

Book your stay at Sonesta Select Charlotte University Research Park for a convenient and comfortable hotel experience near popular attractions in North Carolina.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
When traveling with pets, please note that an extra charge of 75 per room, per stay applies. A maximum of 2 pets per room is allowed
Breakfast is at an additional cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Feb 19, 2026 until Sun, May 24, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 5 per day.

Location

Guest Reviews

7.9
Based on 1513 reviews
Cleanliness: 7.29
Service: 8.26
Location: 8.8
Room Quality: 7.75
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 6.29
Overall Experience: 8.76
C
Cassie couple us
10
2026-05-28 via Nuitee
S
Stephanie extended_group us
8
Pros:

Staff was friendly room were clean

Cons:

the pool wasn't open and no breakfast

2026-05-28 via Nuitee
S
Sophie couple fr
5
Ne pas y aller
Pros:

L’emplacement

Cons:

La propreté le service le réseau

2026-05-27 via Nuitee
C
Craig extended_group nz
1
Falsely advertised amenities
Cons:

Rude staff, including the Manager/Owner

2026-05-27 via Nuitee
J
Jeannine couple us
3
Second time staying here under new management and it was a disaster
Pros:

The location was great for shopping, dining and convince to the race track.

Cons:

The room was dirty. Carpet had a big wet spot. Looked like dried blood on the sofa. Dresser drawer wouldn’t close since it was broken. No hot water for the bathroom sink. When checking in the front desk women was incredibly rude. Also had spoke to her before our arrival because of an issue we were experiencing and she hung up on us. We called back to speak to a manager and were told no one was there on the weekend. Was finally offered a different room, 6 hours later after checkin staff was off.

2026-05-26 via Nuitee
T
Thomas couple us
7
Good
Pros:

Clean and friendly staff

2026-05-26 via Nuitee
L
Leslie solo_traveller us
3
Pros:

I like the convenience of the location.

Cons:

The hall we stayed in smelled of smoke-Weed and cigarettes, which caused me to get a headache. The pull-out couch had pee stains in it. The overall cleanliness was poor. There was no ice machine on the 4th floor. The TV screen had a lot of static; it was hard-to-see the screenThe staff didnt want to give me extra towels when asked. I Will not stay here again.

2026-05-25 via Nuitee
D
derrick solo_traveller us
8
2026-05-25 via Nuitee
M
Mortez couple us
10
2026-05-22 via Nuitee
A
Angela solo_traveller us
10
2026-05-22 via Nuitee
B
Brooke couple us
3
I will never be staying there again.
Pros:

The property itself was fine but you allow dogs and literally have no grass for them to walk.

Cons:

You charged $80 more for a “balcony” room. What a joke. It wasn’t a balcony at all. A fridge in my room- frozen with ice taking all the room and I could get ONE water bottle in it. That’s it. The room has WAY too much furniture- like we got stuff too. Two desks? Then the armoire is blocking half the tv from the bed.
The little boy who checked me in was rude. He also charged my room an hour after I booked- choosing the option to pay at property but he ran my card anyway. When I asked him, his response was “well everyone does that esp if it’s busy” so take a deposit then but if I chose pay at property then THATS WHAT SHOULD HAPPEN. Don’t do your customers that way. I took pictures and will writing a full review with the pics on google so ppl know what they are actually paying for and it isn’t good business, good customer service or excellent rooms. None of those things applied here. Will not be staying again.

2026-05-19 via Nuitee
K
Keena solo_traveller us
10
2026-05-18 via Nuitee
M
Michael couple us
7
2026-05-15 via Nuitee
J
Jeffrey couple us
4
2026-05-15 via Nuitee
N
Noel Marian Vivek solo_traveller fr
10
Excellent and very welcoming
Pros:

Very clean, rooms are very comfortable and the staff is very welcoming and polite. Everything was perfect.

Cons:

Frankly I liked everything

2026-05-14 via Nuitee
K
KARIN DRENIK family_with_children si
9
2026-05-13 via Nuitee
A
Anthony couple us
4
Wouldn’t stay here again didn’t like the way they advertised breakfast but there was none and the carpets were filthy
Pros:

Location was good room was spacious

Cons:

The carpets was filthy didn’t have breakfast like advertised very dirty

2026-05-13 via Nuitee
T
Tamara couple us
7
This was a good option for a last minute stay for an event for my daughter at UNCC. The bed so was uncomfortable I’m not
Pros:

Everything looked clean and smelled good. It was in a great location for us needing to go to UNC Charlotte

Cons:

The bed was so uncomfortable. I woke up hardly able to move my shoulder and my back was tight the rest of the day.

2026-05-12 via Nuitee
V
Vera couple us
7
Pros:

The location and the fridge and the microwave

Cons:

Carpet looked really old and the hvac system really old and tv didn’t work on certain channels

2026-05-12 via Nuitee
K
Karen couple us
10
2026-05-11 via Nuitee