Hyatt Place Dallas Park Central

Hotels
•
Hyatt Place
7.8 (1035 reviews)
12411 North Central Expressway , Dallas , US
+1 972-458-1224

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Good location
Cons:
Construction noise
Limited amenities
Poor food quality

Categories

Cleanliness
7.01
Some reviews highlight issues with cleanliness due to ongoing construction and noise.
Service
7.98
Staff was helpful and kind but some negative experiences reported.
Location
10
Multiple mentions of great access to highways and safety of the area.
Room Quality
8.47
Rooms were generally clean and comfortable, despite some renovations.
Amenities
6.5
Amenities were limited due to construction and guest complaints about breakfast.
Value for Money
8.46
Perceived value seemed low given the undisclosed renovations and noise.
Food and Beverage
6.01
Several complaints about the breakfast options and quality.
Overall Experience
7.99
Mixed experiences dominated due to construction and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:29

Property Description

Modern Hotel with Free WiFi and Outdoor Pool

Luxurious Room Amenities
Guests can enjoy a 42-inch flat panel TV and a separate seating area with a sofa bed in each room at Hyatt Place Dallas Park Central, perfect for relaxation and entertainment.

Fitness and Business Facilities
Stay active at the on-site fitness centre or catch up on work at the business centre with internet access, catering to all your needs during your stay.

Delicious Dining Options
Indulge in The Gallery Menu, Fresh 24/7, offering a variety of flatbread sandwiches and other lunch and dinner options, ensuring a delightful culinary experience.

Experience comfort and convenience at Hyatt Place Dallas Park Central - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 1035 reviews
Cleanliness: 7.01
Service: 7.98
Location: 10
Room Quality: 8.47
Amenities: 6.5
Value for Money: 8.46
Food and Beverage: 6.01
Overall Experience: 7.99
P
Phillip • couple • us
9
We had an excellent day
Pros:

The breakfast was very good, and the location was good for my business meeting as well

Cons:

The elevator is in need of repair, but the counter person helped us out and told us about that

2026-09-16 • via Nuitee
S
Skyler • extended_group • us
1
DO NOT STAY. First day we got there bugs and hair in our bed. Mold in ac. Caution signs everywhere.
Pros:

Nothing.

Cons:

Hair and bugs in our bed. MOLD in AC. Not clean or comfortable at all. Felt unsafe and staff were very disrespectful. We left the same night and did NOT stay there.

2026-09-14 • via Nuitee
B
Briana • couple • us
8
2026-09-14 • via Nuitee
A
Ann • solo_traveller • us
9
Pros:

It was close to the hospital. It was clean.

2026-09-12 • via Nuitee
T
Traci • couple • us
9
Lovely
Pros:

Cleanliness and location

Cons:

Not enough parking

2026-09-07 • via Nuitee
A
Amro • couple • us
5
Stay was awesome just couple of issues that should have been avoided but were handled incorrectly.
Pros:

The property was great it was a modest and safe gated area. They had everything you need for approximately a week stay. The staff was great except for the one who thought it would be a good idea to call our room at 6am.

Cons:

I don’t understand how the rooms don’t have smart TVs
Air conditioning in the lobby wasn’t not working, and all day it was hot there during our stay

2026-09-06 • via Nuitee
K
Kenneth • couple • us
3
Was expecting more for the money spent - might have been a good value at one time, but not now.
Cons:

No AC in the lobby/breakfast area (Staff had both fans turned toward them)
Mildew in shower
Was not informed at check-in that room would not be cleaned (followed in-room instructions for new towels, but no fresh towels; no fresh coffee cups; etc.)
When we were ready to check out, the elevator would not operate correctly (issue resolved later that morning, but forced us to rush back to check out).

2026-09-02 • via Nuitee
T
TMiller • solo_traveller • us
6
Pros:

The location was very convenient to the hiway

Cons:

The a/c seemed to not work in the lobby and hallways, the faucet had a very slow drip

2026-08-31 • via Nuitee
P
Paige • couple • us
10
2026-08-24 • via Nuitee
R
Rachel • couple • us
10
2026-08-19 • via Nuitee
B
Brittany • solo_traveller • us
9
Good place to stay for the weekend.
Pros:

Not too far from everything. 30/35 mins from ATT Stadium. Close enough to downtown. Clean and quiet. Rooms very spacious.

Cons:

Not a lot of parking but the staff was nice and helped me to make sure I parked properly and not get towed.

2026-08-17 • via Nuitee
D
Dusten • couple • us
10
We had a blast and slept comfortably
Pros:

Nice location

Cons:

Nothing

2026-08-16 • via Nuitee
M
Mary • family_with_children • us
9
2026-08-14 • via Nuitee
W
Waleed • solo_traveller • il
6
Fair enough
Pros:

Gym and pool

Cons:

Sounds and noise from the surrounding streets

2026-08-14 • via Nuitee
D
Dennie • couple • us
5
Pros:

The location, the large rooms and the staff.

Cons:

Had to change rooms as the first on had no lighting. Lack of proper operations of the elevators, one was not operational and the other was slow and stopped on un selected floors. Breakfast was a mess!

2026-08-13 • via Nuitee
E
Ernesto • family_with_children • us
2
Not very good
Cons:

I book the room over a month before my stay and when I get there they didn’t give me the room I book they give me a smaller room because they end off giving my room to somebody else

2026-08-11 • via Nuitee
S
stephenwI8607VY • Couples
4
Very Disappointed
Pros:

Very disappointing and uncomfortable stay. Air conditioning in lobby was not working and per staff had been so for past week and would be at least a few days before might be fixed, making it too uncomfortable to even grab the subpar (compared to other Hyatt Places we have stayed at) free breakfast. Only one of two elevators worked. In front of the non working elevator there was piles of trash throughout the day. Staff, while probably nice people, were inattentive and came across as only being there for the paycheck. Room we checked into was not properly cleaned. Instead of our complimentary water waiting for us, we got a leftover half filled cup of soda. And then when a housekeeper was not paying attention and ran into me while waiting for the elevator. Th staff responded to my being very vocally upset by falsely accusing me of calling the housekeeper an offensive name - something that never happened. Have had positive experiences at other Hyatt Places, but not this one. After looking at other reviews, we aren’t the only ones with similar experiences.

2026-08-08 • via Tripadvisor
A
Alicia • family_with_children • us
8
2026-08-04 • via Nuitee
J
jmelnich • Family • Queens, New York
4
Wish I had booked elsewhere.
Pros:

My stay at Hyatt Place Park Central Dallas was extremely disappointing. The elevators were a constant issue, the lobby was too hot to comfortably use, the hallways smelled musty, the pool was dirty, and the breakfast was inedible most mornings. This was my worst Hyatt experience, and I won’t return to this property.

2026-08-03 • via Tripadvisor
L
laurenhI6474UR • NONE • Pueblo, Colorado
6
Was ok
Pros:

Location was perfect if you are a Medical City patient, however the discount they offer for the patients isn't much of a discount. It was the same price if I booked on Expedia. Also, there was only one working elevator and it was on it's last leg. Every time you went up, it would stop at each floor, the door would go to open, then shut real fast and move to the next floor. Of course we were on the top floor... Otherwise we would have just taken the stairs. The staff was friendly and helpful, but I didn't understand why they only gave 2 towels. There were 3 of us, so I had to ask for an extra towel. Just kind of inconvenient. The lobby was hot and humid like maybe the a/c wasn't working. I felt bad for the receptionist. Luckily she had a fan blasting.

2026-08-03 • via Tripadvisor