QT Canberra

Hotels
QT
7.8 (3998 reviews)
6 Marcus Clarke Street , Canberra , au

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Service issues
Food quality concerns

Categories

Cleanliness
7.35
Several mentions of issues like mould and ants, but generally clean.
Service
8.81
Staff were accommodating and helpful, despite some service slowness.
Location
8.85
Positive remarks on the location and access to city centre.
Room Quality
7.81
Rooms were comfortable but had issues like defective A/C.
Amenities
8.33
Good amenities but some complaints about food portion sizes.
Value for Money
6.8
Concerns over food prices and room service value.
Food and Beverage
6.35
Poor quality of food noted often, both at breakfast and room service.
Overall Experience
8.12
Overall acceptable experience with notable highlights and some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:50

Property Description

Sleek Designer Accommodation
Experience designer rooms at QT Canberra, offering stunning views of the city or Lake Burley Griffin. Impeccably styled, each room features a balcony, ergonomic desk, and minibar for your comfort and convenience.

Prime Location
Ideally situated in central Canberra, QT Canberra is just minutes away from key attractions including the Parliament of Australia, Australian War Memorial, and National Gallery of Australia. Explore the city with ease from our convenient location.

Dining Excellence
Indulge in a culinary journey at Capitol Bar & Grill Restaurant, known for serving prime cut steaks with wood-fired theatrics. Delight your taste buds with a memorable dining experience during your stay at QT Canberra.

Book now to experience the perfect blend of luxury and convenience at QT Canberra.

Important information:

Please note that a 1.5% surcharge applies for payments with Visa and Mastercard credit cards.

Please note that a 3.5 % surcharge applies for payments with American Express credit cards.

Please note that QT Canberra is located opposite the ACT Renewal Light Rail project and as such there are extensive road works surrounding the hotelGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CBR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 30 per day.

Location

Guest Reviews

7.8
Based on 3998 reviews
Cleanliness: 7.35
Service: 8.81
Location: 8.85
Room Quality: 7.81
Amenities: 8.33
Value for Money: 6.8
Food and Beverage: 6.35
Overall Experience: 8.12
S
Saddik solo_traveller au
8
Pros:

I liked the location and price

Cons:

The sound proofing was not good
I could hear all the noise from the floor every one's foot steps in the corridor

2026-07-25 via Nuitee
J
John couple au
3
see above. All could have been avoided if management cared.
Pros:

What went well?
The previous QT in Sydney, went well. Excellent experience, but not again.

Cons:

Woeful lack of management, inadequate staffing and mean mgmt choices. Staff themselves were great, but inhibited by management.
Dining Room queues into the foyer, coffee finally delivered after breakfast cooked, eaten and table cleared! .."free breakfast" meaning cant have a juice or fruit if you have a dish; locking 1 of 2 lifts off incl at checkout/ Breakfast time (plus 1 lift not working).
Acoustics near noisy lifts at night, and when a crowd in nearby room - atrocious - no sleep till after midnight...

2026-07-25 via Nuitee
S
Sim solo_traveller au
6
Pros:

Room service was nice and came quickly.

Cons:

I was very disappointed about not having a car space. I have stayed here many times and have always come back to this one hotel every time I am in Canberra. But to arrive in mid winter in the dark, and, as a non local, being told to go park several blocks away in a place I have never seen and download a parking app and find my way there and back with my suitcase and bags was disappointing. It took me 45 minutes and an extra $35 to do this before I finally got to my room. I was so frustrated that I ended up not eating in the restaurant and stayed in my room.

2026-07-24 via Nuitee
B
Brent solo_traveller au
4
Pros:

Room upgrade after complaining

Cons:

Placed too low for promised city views, only views of massive light rail construction site. Construction site also blocked the recommended 800m path, so needed to walk triple the distance.
Also, buffet wasn't traditional buffet.

2026-07-22 via Nuitee
N
Nikki solo_traveller au
8
2026-07-22 via Nuitee
J
Jennifer solo_traveller au
2
As above
Cons:

I had only arrived, went into my room, used the bathroom and went to wipe my hands and I was horrified to discover my hand towel had blood and revolting crap on it. Couldn't get housekeeping rang reception and response was we will get someone to swap all your towels. Housekeeping came and all they did was stand there and I had to give the revolting towel back to them , they didn't ask for the towel I had to give it to them and they didn't do anything else. I was so underwhelmed by how I was treated with this horrifying discovery that I discussed it at the dinner I was attending and they were mortified I wasn't offered another room. I won't be staying their again or recommending anyone else to stay there. I was there to see a very sick in hospital and this was not a good experience to have for a very sad visit.

2026-07-20 via Nuitee
H
Hazel solo_traveller au
9
2026-07-20 via Nuitee
S
SANDRA couple au
4
Stayed 2 times, room not great next to a noisy lift and staff did not care
Pros:

Price

Cons:

Next to a noisy lift, reception did not care, hot water in shower was not great.

2026-07-20 via Nuitee
A
Angela couple au
5
Adequate
Pros:

Convenient location

Cons:

The bathroom had hair in the shower and in the sink when we checked in

2026-07-20 via Nuitee
P
Peter family_with_children au
7
Pros:

Comfortable rooms in good location.

Cons:

No parking available in the hotel and additional charge for parking in the hotel.

2026-07-20 via Nuitee
V
Vanessa family_with_children gb
7
Good base for our purposes - driving to questacon, corin forest etc.
Pros:

Nicely decorated room.

Cons:

A bit dark and there were not many power points in useful places (by the bed). A bit a walk to the city centre.

2026-07-19 via Nuitee
H
Heke couple au
10
It served it's purpose well. We stayed here for our daughters wedding held on top floor fortunately.
Pros:

It was close to the place where our first event was held. It had a few shops close by that we needed to access.

Cons:

NA

2026-07-19 via Nuitee
E
Emma couple au
5
Pros:

Good but expensive restaurant below close to good coffee shops

Cons:

Very noisy with the tram works and hard to access via road

2026-07-19 via Nuitee
R
Rocco family_with_children au
2
2026-07-19 via Nuitee
A
Anne couple au
2
Awful, sleepless and way below expectations as we stayed in QT in Sydney which was fab
Pros:

Nothing compared to comparable accommodation

Cons:

Our room was next to the lift well and although we immediately advised them that we weren’t happy with the constant noise, we were advised that that lift would not be in service after 8pm, however the other lifts were still in service making our stay unbearable. We would have been better staying on a main highway!
When complaining the next morning we were just faced with excuses and given a business card of a manager to contact
Pathetic!
Would NOR RECOMMEND the hotel

2026-07-19 via Nuitee
J
Jo solo_traveller au
8
2026-07-18 via Nuitee
G
Ghazzaoui couple au
10
Pros:

Location, very clean and comfortable

Cons:

Price is slightly higher compared to other hotels but cleanliness makes up for it

2026-07-17 via Nuitee
K
Karen extended_group au
8
Pros:

Comfy bed and clean rooms

2026-07-17 via Nuitee
A
Armalisa couple au
8
Pros:

Great vibe. Nice bar

Cons:

Our bed sagged on one side and husband slept on a slope the entire night

2026-07-17 via Nuitee
N
Natalie solo_traveller au
8
2026-07-16 via Nuitee