Park Plaza Victoria Amsterdam

Hotels
•
Park Plaza Hotels & Resorts
8.6 (11796 reviews)
Damrak 1 - 5 , Amsterdam , nl

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Excellent food
Cons:
Issues with room cleanliness
Some staff training needs improvement

Categories

Cleanliness
7.81
There were reports of rooms not being cleaned properly, which impacted the overall perception.
Service
8.78
Most staff were friendly and helpful, though one staff member received criticism for poor customer service.
Location
9.32
The hotel is centrally located with good proximity to major attractions.
Room Quality
7.27
Some rooms felt soulless and had noise issues due to location.
Amenities
9.3
Facilities like the swimming pool and breakfast were highly praised.
Value for Money
8.26
The amenities and quality of service justifies the overall cost.
Food and Beverage
9.31
The food quality received excellent reviews, particularly the breakfast options.
Overall Experience
8.78
Despite some drawbacks, the overall stay was enjoyable and lived up to expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:08

Property Description

Historical Building & Prime Location
Park Plaza Victoria Amsterdam, housed in a historical building opposite Amsterdam Central Station, offers a charming stay with easy access to the city's key attractions.

Well-Appointed Guest Rooms
The hotel's 4-star accommodation boasts elegantly decorated rooms featuring modern amenities like air conditioning, private bathrooms, and coffee/tea facilities, ensuring a comfortable and relaxing stay for guests.

Culinary Delights & Dining Experience
Indulge in a culinary journey at the brasserie and contemporary restaurant, offering quality Dutch food with international influences. Don't forget to unwind at VIC's BAR with a selection of drinks and a relaxing ambiance.

Experience luxury and convenience at Park Plaza Victoria Amsterdam. Book now for an unforgettable stay in the heart of Amsterdam!

Important information:

The hotel will check the validity of the credit card at the time of booking. If the credit card is proven to be invalid, you will have 24 hours to provide the hotel with a new valid credit card. Your reservation will be canceled if you fail to provide a valid credit card within 24 hours.

The credit card holder must be present upon arrival with the credit card used for the reservation. The hotel does not accept third party credit card payments.

Guests are required to show photo identification upon check in.

Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. The property will contact you following your reservation.

Please inform the property in advance of your stay if you plan to bring a dog.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform the property in advance if you plan to bring a dog. A surcharge of €25 per dog, per day applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 32.50 per day.

Location

Guest Reviews

8.6
Based on 11796 reviews
Cleanliness: 7.81
Service: 8.78
Location: 9.32
Room Quality: 7.27
Amenities: 9.3
Value for Money: 8.26
Food and Beverage: 9.31
Overall Experience: 8.78
D
D6855VVsamanthaf • Couples
10
Great hotel especially if travelling via train
Pros:

Exceeded my expectations lovely large room, helpful staff & a good breakfast. There was some over selling of the room upgrade with frequent emails & at check in but otherwise good. We were travelling via train so its location was perfect & all attractions were easily accessible - we hired bikes which worked very well.

2026-07-11 • via Tripadvisor
L
Loraine • solo_traveller • gb
8
Great hotel & superb location
Pros:

Location was excellent.
Rooms were really comfortable & very modern.
Staff were very welcoming friendly & helpful. Who ever is the manager of this hotel ensures their staff are trained well.
We enjoyed our stay.

Cons:

Being picky good choice at breakfast.
Hot food, fruit, breads pastries, juices tea coffee etc. However scrambled eggs, potatoe roastie pancakes tended to be cold or at least look warm. Shame as all were good especially the little pancakes.

2026-07-11 • via Nuitee
A
Arif • family_with_children • us
1
2026-07-11 • via Nuitee
R
Ronald • couple • gb
10
2026-07-11 • via Nuitee
S
Sy • couple • il
10
2026-07-11 • via Nuitee
D
D'Eugenio • family_with_children • it
8
eccellente!
Pros:

Camere bellissime e funzionali con tutto il necessario, letti comodissimi e con molti cuscini, Spa e piscina favolose dopo una giornata fuori, la colazione fantastica! Il personale è super professionale e gentile

Cons:

la pulizia nelle stanze! l'offerta della tv!

2026-07-11 • via Nuitee
R
Rafael • family_with_children • br
6
Valeu apenas pela localização
Pros:

Quarto com tamanho razoável
Localização excelente

Cons:

Apenas 1 cama para 4 pessoas
O sofá cama é péssimo
Limpeza ruim
Check in péssimo, estavam perdidos
Cheguei no hotel as 10h, voltei as 15, conforme combinado e ainda esperei mais de 1 hora pelo quarto
Chuveiro ruim também

2026-07-11 • via Nuitee
S
Serhii • solo_traveller • ua
9
Класний готель у центрі
Pros:

Хороший готель, розташований просто навпроти центрального вокзалу, звідки до аеропорту лише 20 хвилин електричкою.

Чудові сніданки: хешбрауни, копчений лосось, кавун (несмачний, але все ж є), ананаси, диня та смачні мініатюрні pain au chocolat. Ввічливий персонал, чисті номери.

Сподобався басейн. Щоправда, вода в ньому дуже тепла — я б зробив її трохи прохолоднішою. Але чудово, що можна поплавати та сходити в сауну. Рушників дуже багато — це справді зручно.

Cons:

Не вистачає лише йоржика для туалету в номері. А так і чай смачний, і загалом враження чудові.

2026-07-11 • via Nuitee
K
Karla • couple • cr
8
2026-07-10 • via Nuitee
K
kdan • solo_traveller • gr
9
Άψογο κεντρικό ξενοδοχείο απέναντι από το central stations
Pros:

Η κεντρική θέση και η ποιοτική διαμονή

Cons:

Το μικρό παράθυρο στο υποτυπώδες μπαλκονάκι που δεν ανοιγε. η πόρτα της ντουζιερας που ετριζε. Το ψυγειακι που δεν είχε καθόλου χώρο για να βάλουμε δικά μας ποτά και φαγώσιμα ψυγείου.

2026-07-10 • via Nuitee
J
Johan • family_with_children • za
9
2026-07-10 • via Nuitee
E
Emma • solo_traveller • au
10
Pros:

Convenient location

Cons:

N/A

2026-07-10 • via Nuitee
A
Antje • couple • us
8
Cons:

Had to take 2 elevators

2026-07-10 • via Nuitee
A
Alistair James • solo_traveller • gb
2
Sadly I will not be returning, even though I travel to Amsterdam monthly
Pros:

Staff were nice

Cons:

Dirty carpets
Small flies in my room - at least 3
Smelt stale
Air con controlled by reception
Towels thin and didn’t smell clean

2026-07-09 • via Nuitee
G
Greta • couple • nl
7
2026-07-09 • via Nuitee
M
Michael • couple • gb
10
Fabulous modern hotel in great location with lovely accommodating staff
Pros:

Perfect location for tourists, modern decor,bedside controls for lighting air-con and curtains:-) lovely staff, with a big shout out to to the concierge team who were always eager to help.

Cons:

Ok so this is not a complaint but something that the hotel should consider. No mirrors in the room just one in the bathroom which my wife could only just see herself in as she’s a little on the short side, why not put one above the desk or even better a full length one in the room ladies like to look then selves up and down before going on a night out.

2026-07-09 • via Nuitee
P
Pedro • family_with_children • br
10
Pros:

O fato de ser em frente a estação de trem ajudou muito!!

2026-07-08 • via Nuitee
A
Ayşe • family_with_children • tr
10
Muhteşem bir deneyim
Pros:

Konumu çok güzel

Cons:

Yok

2026-07-08 • via Nuitee
D
Doris • couple • ch
9
2026-07-08 • via Nuitee
S
Sarah • solo_traveller • gb
9
Pros:

The position of the hotel was excellent.
The staff were friendly and very polite.
The room was lovely,spacious and clean.
We would stay again.

2026-07-08 • via Nuitee