Park Plaza Victoria Amsterdam

Hotels
•
Park Plaza Hotels & Resorts
8.6 (12084 reviews)
Damrak 1 - 5 , Amsterdam , NL
+31 20 623 4255

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Excellent food
Cons:
Issues with room cleanliness
Some staff training needs improvement

Categories

Cleanliness
7.81
There were reports of rooms not being cleaned properly, which impacted the overall perception.
Service
8.78
Most staff were friendly and helpful, though one staff member received criticism for poor customer service.
Location
9.32
The hotel is centrally located with good proximity to major attractions.
Room Quality
7.27
Some rooms felt soulless and had noise issues due to location.
Amenities
9.3
Facilities like the swimming pool and breakfast were highly praised.
Value for Money
8.26
The amenities and quality of service justifies the overall cost.
Food and Beverage
9.31
The food quality received excellent reviews, particularly the breakfast options.
Overall Experience
8.78
Despite some drawbacks, the overall stay was enjoyable and lived up to expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:08

Property Description

Historical Building & Prime Location
Park Plaza Victoria Amsterdam, housed in a historical building opposite Amsterdam Central Station, offers a charming stay with easy access to the city's key attractions.

Well-Appointed Guest Rooms
The hotel's 4-star accommodation boasts elegantly decorated rooms featuring modern amenities like air conditioning, private bathrooms, and coffee/tea facilities, ensuring a comfortable and relaxing stay for guests.

Culinary Delights & Dining Experience
Indulge in a culinary journey at the brasserie and contemporary restaurant, offering quality Dutch food with international influences. Don't forget to unwind at VIC's BAR with a selection of drinks and a relaxing ambiance.

Experience luxury and convenience at Park Plaza Victoria Amsterdam. Book now for an unforgettable stay in the heart of Amsterdam!

Important information:

The hotel will check the validity of the credit card at the time of booking. If the credit card is proven to be invalid, you will have 24 hours to provide the hotel with a new valid credit card. Your reservation will be canceled if you fail to provide a valid credit card within 24 hours.

The credit card holder must be present upon arrival with the credit card used for the reservation. The hotel does not accept third party credit card payments.

Guests are required to show photo identification upon check in.

Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. The property will contact you following your reservation.

Please inform the property in advance of your stay if you plan to bring a dog.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform the property in advance if you plan to bring a dog. A surcharge of €25 per dog, per day applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.6
Based on 12084 reviews
Cleanliness: 7.81
Service: 8.78
Location: 9.32
Room Quality: 7.27
Amenities: 9.3
Value for Money: 8.26
Food and Beverage: 9.31
Overall Experience: 8.78
D
Dongyi • solo_traveller • tw
10
2026-10-13 • via Nuitee
E
EVORA • family_with_children • es
8
Pros:

Instalaciones modernas, entorno inmejorabel por estar cerca de todo, super céntrico. Desayuno buffet fantástico. Personal muy amable.

Cons:

Era una hanitación para 4 personas y no habían preparado la segunda cama cuando llegamos. Encontramos un papel de caramelo tirado en el suelo y un muñequito olvidado debajo del sofá, signo de que la limpieza no es exaustiva. Además nos subieron uno de los días unas bañeritas para bebés que no habíamos pedido. Algo de despiste sí hay en cuanto estas cosas. Aguien tuvo que reclamar las bañeritas porque no les llegaron.

2026-10-13 • via Nuitee
H
Hayden • couple • gb
10
Wonderful hotel
Pros:

Great hotel. Excellent location and amazing view

2026-10-12 • via Nuitee
L
Linda • solo_traveller • us
10
Location, facility, room, amenities are too-top notch.
Pros:

This facility is fantastic in all ways!!!

2026-10-12 • via Nuitee
M
Maurice • couple • au
10
Great location, staff amazing.
Pros:

Great Location, staff so helpful and breakfast really good.

Cons:

Nothing

2026-10-12 • via Nuitee
B
Bjørn • extended_group • no
7
Sentralt, gammelt hotell med hyggelig personale, men iskalde bad og manglende lounger.
Pros:

Sentral beliggenhet. Dyktig og hyggelig personale. Stor og litt knirkete seng med fellesdyne. Iskaldt bad (kalte det bare for kjølerommet). Savnet en hyggelig lounge for å kunne snakke sammen uten å måtte sitte i baren. Fikk ikke type rom som bestilt (med utsikt).

Cons:

Det kalde badet. Savner lounger.

2026-10-12 • via Nuitee
M
Mario • couple • br
10
Hotel Perfeito!
Pros:

A vista do quarto é linda e na madrugada com a luz do quarto apagada, parece uma pintura de quadro! A academia é fantástica, com equipamentos excelentes e com bastante espaço. Gostei também do café da manhã… Maravilho!

Cons:

Gostei de tudo!

2026-10-12 • via Nuitee
A
ANNESIA • couple • za
10
Comfortable and pleasant
Pros:

Central and close to the train station.
Well appointed and spacious rooms with very comfortable beds.
Beautiful breakfast and very efficient and helpful staff.

Cons:

There was nothing we didn’t like.

2026-10-11 • via Nuitee
F
Francesca • family_with_children • it
9
Location fantastica
Pros:

The location

Cons:

Abbiamo dormito una notte in una stanza nel palazzo principale e due notti in una stanza collocata in un altro palazzo collegato comunque all’hotel ma con una modalità un po’ scomoda. Le stanze di questo secondo complesso sono più vecchie e quindi meno belle.

2026-10-11 • via Nuitee
M
Michael • extended_group • au
7
Would definitely stay there again.
Pros:

Great central location and the rooms were spacious and clean.

2026-10-11 • via Nuitee
D
Don-Carlos • solo_traveller • us
9
Pros:

More like a 4.5 star for me.

Park Plaza Victoria Amsterdam is a great hotel in an excellent central location. It is very walkable to many nearby attractions, restaurants, and bars, right across from the train station, which makes it a convenient place to stay if you want to explore Amsterdam without relying heavily on transportation.

The hotel has nice facilities, including a spa area, and the onsite restaurants are also very good. My room, 252, was comfortable and had a nice view, a sitting area, and a refrigerator with a minibar. Overall, I really liked the room, although I do wish the lighting had been a little better.

The TV also offers casting, which is a nice feature, but I sometimes found it difficult to get working properly. I think having a Smart TV with built-in apps would be a better and easier option.

One other thing to keep in mind is that nearby parking is limited, so this may not be the most convenient hotel if you are traveling with a car.

Overall, this was a very enjoyable stay. The location is one of the biggest advantages, with plenty of restaurants, bars, and attractions within walking distance. I would definitely recommend Park Plaza Victoria Amsterdam.

Cons:

The room could use better lighting. The TV would be better if they upgraded to a smart TV with built in apps.

2026-10-11 • via Nuitee
C
Christiaan • couple • nl
8
Prima. Maar wel te duur
Pros:

De locatie

Cons:

Voor de prijs die je betaald is de kamer erg basic

2026-10-11 • via Nuitee
B
Bahar • couple • tr
9
Pros:

Konum olarak cok iyiydi her yere yürüme mesafesindeydi

Cons:

Kahvaltısı cok cok yetersizdi cok az cesit vardı

2026-10-11 • via Nuitee
J
James • family_with_children • gb
4
Good Location
Pros:

Location VERY Good!!

Cons:

VERY expensive !! Extra breakfast £50 each for standard fruit, self service cooked breakfast.
Noise rooms had to ask to move

2026-10-11 • via Nuitee
D
doron • couple • il
9
Pros:

מיקום מצוין ממש מול תחנת הרכבת המרכזית. חדר מרווח ונקי. ארוחת בוקר טובה וצוות אדיב. נחזור שוב

2026-10-11 • via Nuitee
B
Barb • couple • us
10
Unbelievable great location for train, restaurants. Walking tours etc.
Pros:

Breakfast was ok. Not wonderful but it was amsterdam good.

2026-10-10 • via Nuitee
Y
Yazeed • solo_traveller • sa
8
بصراحة الإفطار والموقع والغرف والموقع ممتاز جدا
Pros:

الموقع ممتاز وقريب من جميع الأمكان وخصوصا من محطة القطار الرئيسية

Cons:

خدمة التنظيف يجب ان تطلب وليس خدمة ذاتية

2026-10-10 • via Nuitee
D
Deep • solo_traveller • in
10
Fab location , superb hotel
Pros:

The location was fab..centrally located ..right opposite amsterdam central station. The area was lively, well into the night. Everything is available under the hotel. Canal Room views were also superb.

2026-10-10 • via Nuitee
S
Salah • extended_group • kw
8
2026-10-10 • via Nuitee
S
Sylvie • extended_group • gb
10
Pros:

Very helpful staff and the relaxed atmosphere.

Cons:

Not enough strong lighting for applying makeup. Bathroom lighting could be improved with this in mind.

2026-10-09 • via Nuitee