Park Plaza Victoria Amsterdam

Hotels
•
Park Plaza Hotels & Resorts
8.6 (12084 reviews)
Damrak 1 - 5 , Amsterdam , NL
+31 20 623 4255

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
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Review Highlights

Pros:
Great location
Excellent food
Cons:
Issues with room cleanliness
Some staff training needs improvement

Categories

Cleanliness
7.81
There were reports of rooms not being cleaned properly, which impacted the overall perception.
Service
8.78
Most staff were friendly and helpful, though one staff member received criticism for poor customer service.
Location
9.32
The hotel is centrally located with good proximity to major attractions.
Room Quality
7.27
Some rooms felt soulless and had noise issues due to location.
Amenities
9.3
Facilities like the swimming pool and breakfast were highly praised.
Value for Money
8.26
The amenities and quality of service justifies the overall cost.
Food and Beverage
9.31
The food quality received excellent reviews, particularly the breakfast options.
Overall Experience
8.78
Despite some drawbacks, the overall stay was enjoyable and lived up to expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:08

Property Description

Historical Building & Prime Location
Park Plaza Victoria Amsterdam, housed in a historical building opposite Amsterdam Central Station, offers a charming stay with easy access to the city's key attractions.

Well-Appointed Guest Rooms
The hotel's 4-star accommodation boasts elegantly decorated rooms featuring modern amenities like air conditioning, private bathrooms, and coffee/tea facilities, ensuring a comfortable and relaxing stay for guests.

Culinary Delights & Dining Experience
Indulge in a culinary journey at the brasserie and contemporary restaurant, offering quality Dutch food with international influences. Don't forget to unwind at VIC's BAR with a selection of drinks and a relaxing ambiance.

Experience luxury and convenience at Park Plaza Victoria Amsterdam. Book now for an unforgettable stay in the heart of Amsterdam!

Important information:

The hotel will check the validity of the credit card at the time of booking. If the credit card is proven to be invalid, you will have 24 hours to provide the hotel with a new valid credit card. Your reservation will be canceled if you fail to provide a valid credit card within 24 hours.

The credit card holder must be present upon arrival with the credit card used for the reservation. The hotel does not accept third party credit card payments.

Guests are required to show photo identification upon check in.

Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. The property will contact you following your reservation.

Please inform the property in advance of your stay if you plan to bring a dog.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform the property in advance if you plan to bring a dog. A surcharge of €25 per dog, per day applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.6
Based on 12084 reviews
Cleanliness: 7.81
Service: 8.78
Location: 9.32
Room Quality: 7.27
Amenities: 9.3
Value for Money: 8.26
Food and Beverage: 9.31
Overall Experience: 8.78
K
Keeley • couple • gb
10
2026-09-19 • via Nuitee
N
nuno • family_with_children • pt
5
Foi uma desagradável surpresa a limpeza
Pros:

Localização

Cons:

Limpeza. Dois dias sem o quarto limpo e encontramos coisas dos anteriores clientes.

2026-09-19 • via Nuitee
J
Jessica • couple • gb
10
Pros:

Beautiful building, large room, staff were amazing! Even the gym was good- would stay again.

2026-09-19 • via Nuitee
T
Tyrone • solo_traveller • ae
9
2026-09-18 • via Nuitee
C
Carolina • couple • cr
10
2026-09-18 • via Nuitee
Y
Yousuf • solo_traveller • us
10
Pros:

Na

Cons:

Na

2026-09-18 • via Nuitee
F
FARUQ • solo_traveller • sa
10
شكرا جزيلا ع لطافة الموظفين
Pros:

موقع ممتاز جدا انصح فيه

2026-09-18 • via Nuitee
K
Karin • family_with_children • ca
6
I have now cancelled a booked room for October 3.
Pros:

Breakfast was excellent,good selection

Cons:

Staff not overly helpful. No prompts for a two day stay on eco saving. Way over priced for quality of room and hotel and service.

2026-09-18 • via Nuitee
E
Essam • couple • sa
9
Pros:

الموقع رائع جدا قريب من الاماكن السياحية الأسواق

Cons:

الغرف تعتبر صغيرة جدا، والمقابل المالي يعتبر مرتفع

2026-09-18 • via Nuitee
L
Lori • couple • us
8
2026-09-18 • via Nuitee
N
Nicholette • extended_group • au
10
Would definitely stay here again
Pros:

Loved the location, great staff

2026-09-17 • via Nuitee
M
Mostafa • couple • eg
5
Room was small compared to stated in reservation
Pros:

Location
Facilities

Cons:

Rooms small,
windows very small
Staff not so professional

2026-09-17 • via Nuitee
G
Gustavo javier • couple • ar
8
2026-09-16 • via Nuitee
J
Joann • couple • gb
10
We had a lovely stay exploring Amsterdam and the hotel offered everything we needed after a busy day of exploring Amster
Pros:

Lovely room and great location

2026-09-16 • via Nuitee
F
Feras • couple • jo
9
2026-09-16 • via Nuitee
R
Renate Groot • solo_traveller • nl
9
Pros:

De rust. Het ligt op een druk punt van Amsterdam, maar je hoor geen trams of andere drukte!
Ontbijt was geweldig. Goede service! Vriendelijk personeel.

2026-09-15 • via Nuitee
A
ALI • solo_traveller • kw
6
Pros:

قرييب من السنتر ومن المطاعم والمحلات والقهاوي

Cons:

وااايد وصخ الفندق يعني حتى الغبار ع الاغراض.. والروم سيرفس بس يرتبون الفراش بس الارض كلش مايمسحونها ولا يكنسونها حتى لو الوصخ واضح والاكواب مايغسلونهم يخلونهم ع وصخهم يعني صج من ناحية النظافة حيل سيئ بس يشفعله قربه من السنتر ولا اهو ✖️✖️✖️

2026-09-15 • via Nuitee
L
Lisa-Jane • couple • gb
2
I won’t ever stay here again-and I’ve stayed on many many many Park Plazas
Pros:

The only shining light were the staff-everything else not good at all-not Park Plaza standard at all-so let down

Cons:

As above-it was not worth the money, the only aspect that was worth the money was the location. Our room was ridiculously dirty-the day the maid came she didn’t even make the bed-disgrace

2026-09-15 • via Nuitee
O
Omar • solo_traveller • jo
8
2026-09-15 • via Nuitee
A
Abdulrahman • solo_traveller • ae
10
2026-09-15 • via Nuitee