Radisson Blu Toronto Downtown

Hotels
Radisson Blu Americas
8.3 (4021 reviews)
249 Queen's Quay West , Toronto , ca

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Inflexible check-in
Some issues with room quality
Negative front desk experience

Categories

Cleanliness
8.26
Room cleanliness was praised, but some minor issues were noted.
Service
8.73
Most staff were friendly and helpful, but one front desk agent was confrontational.
Location
9.27
The hotel is well-located near key attractions and public transport.
Room Quality
8.22
Mixed reviews, with one room being beautiful and another lacking charm.
Amenities
7.75
Basic amenities with some missing features, but coffee available in the lobby.
Value for Money
7.71
Some guests felt the service and room quality did not justify the cost.
Food and Beverage
8.26
Coffee provided in the lobby was a nice touch, but detailed food options were not mentioned.
Overall Experience
8.23
Overall pleasant experience despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:58

Property Description

Prime Location
Located in Toronto city centre with easy access to top attractions, this harbourfront hotel offers stunning views and convenient proximity to major landmarks.

Dining and Entertainment
Enjoy delectable Canadian cuisine at Watermark Restaurant or unwind with a drink at the Watermark Lounge. The rooftop patio with a seasonal pool adds a touch of luxury to your stay.

Comfort and Convenience
Relax in well-appointed guest rooms featuring a mini-fridge, coffee maker, and modern amenities. Take advantage of the fitness centre and take in breathtaking views of the pool, harbour, or city skyline.

Ready to experience the vibrant heart of Toronto? Book your stay at Radisson Blu Downtown Toronto now!

Important information:

Please note that the minimum check-in age is 21.

Special cancelation policies apply for bookings of 10 or more rooms.

Please be advised that there is ongoing construction in the area which may cause traffic delays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 39.55 per day.

Location

Guest Reviews

8.3
Based on 4021 reviews
Cleanliness: 8.26
Service: 8.73
Location: 9.27
Room Quality: 8.22
Amenities: 7.75
Value for Money: 7.71
Food and Beverage: 8.26
Overall Experience: 8.23
A
Aude couple fr
8
Très bel hôtel mais devrait revoir son isolation
Pros:

Le confort de la literie , la piscine avec vue sur la CN TOWER. Les serviettes changées tous les jours

Cons:

Très bien placé mais par contre très mal isolé car ayant une chambre donnant sur la rue , les soirées bruyantes des habitants se sont révélées assez dures à vivre pour dormir paisiblement

2026-07-25 via Nuitee
P
PARISH couple ca
10
Fantastic location friendly staff and super clean. Great pool area
Pros:

Right on the waterfront and close to Roger’s Center

2026-07-25 via Nuitee
A
Alex extended_group ch
5
Pros:

Zentrale Lage, Upgrade für 1 Zimmer erhalten w/Bauarbeiten

Cons:

Umbaulärm, über die Umbauarbeiten wurde man erst beim check-in informiert, düstere dreckige Tiefgarage

2026-07-25 via Nuitee
A
Angela family_with_children gb
9
2026-07-25 via Nuitee
C
Clare solo_traveller gb
7
Pros:

Spacious room and well equipped bathroom

Cons:

Noise from nearby bars and events

2026-07-25 via Nuitee
T
Thea couple ca
9
2026-07-25 via Nuitee
S
Sean couple gb
10
Perfect
Pros:

Location, breakfast and the pool

2026-07-24 via Nuitee
S
STEPHANE solo_traveller be
6
2026-07-24 via Nuitee
A
Alexis family_with_children fr
8
2026-07-22 via Nuitee
G
Grenier solo_traveller ca
9
2026-07-22 via Nuitee
R
Rebecca solo_traveller gb
10
Pros:

Close to downtown, large spacious rooms, clean and friendly staff

2026-07-22 via Nuitee
F
FRANCESCO extended_group it
6
Pros:

La colazione è pessima

Cons:

Tempi molto lunghi per ricevere ciò che abbiamo ordinato e non è stato possibile avere un latte e caffè.

2026-07-21 via Nuitee
L
Linda couple ca
10
Un séjour de deux nuits au prix d’un billet pour un tout-inclus🤪 mais on était près des choses qu’on voulait voir
Pros:

Proximité avec le port, la tour du CN et le Hockey Hall of Fame et les restos
Personnel accueillant
Chambre propre

Cons:

Stationnement payant quand la chambre est déjà très chère
Pas de déjeuner inclus

2026-07-21 via Nuitee
F
Faly family_with_children ca
8
2026-07-21 via Nuitee
J
Janine couple us
9
2026-07-20 via Nuitee
E
Eirwen couple gb
5
Decent hotel but noisy neighbours.
Pros:

The room was large and well furnished, but needed a refresh. Location with lake view was excellent but for the noisy venue next door. Cleaning staff very friendly and good. We were on a high floor and not bothered by noise from the building work.

Cons:

The hotel is next door to a restaurant and bar, both of which played loud music which went on till midnight. On one night the music was exceptionally loud (our room windows were actually vibrating) and went on till 2,00. We were not the only guests to complain to reception but there wasn't much the hotel could do.

2026-07-20 via Nuitee
G
Giuseppe solo_traveller it
8
Pros:

Hotel sul fronte lago con camera confortevole e spaziosa. Molto facili gli spostamenti anche anche grazie alla linea di tram molto vicina all'hotel.

Cons:

La struttura comincia a sentire i segni dell'età.

2026-07-19 via Nuitee
T
Thierry family_with_children ch
8
Bon emplacement pour découvrir Toronto
Pros:

Très bien situé dans un cartier tranquille et sur au bord de l’eau. Chambre confortable. Tout proche de la tour CN

Cons:

Pas de grosse pour les wc

2026-07-19 via Nuitee
K
kirsty solo_traveller nz
8
Great location
Pros:

The location was excellent, right next to the wharf/harbour with easy access to walks along the waterside. The rooms were comfortable and clean. The house keeper was excellent, providing lots of towels for our stay.

Cons:

As a family of 5 we had 2 rooms. My parents were upgraded to a suite. Unfortunately the air conditioning was quite noisy. The receptionist offered ear plugs and a change of room but the alternative was a smaller room which would have been cramped for 3 people.

2026-07-19 via Nuitee
L
Leanne solo_traveller ca
9
2026-07-19 via Nuitee