Radisson Blu Toronto Downtown

Hotels
•
Radisson Blu Americas
8.3 (3839 reviews)
249 Queen's Quay West , Toronto , CA
+1 437-886-9667

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent waterfront location with strong access to CN Tower, Union Station and nearby restaurants
Fantastic views from rooms
Friendly and professional staff in many areas (pool staff singled out positively)
Comfortable, secure rooms for most guests
On-site pool and gym available
Close to public transport and event venues
Cons:
Limited on-site dining (restaurant mainly breakfast) and breakfast often extra
Pool cleanliness and seasonal servicing issues reported
Front desk inconsistency (late checkout charged as full night; polite but sometimes inattentive)
Maintenance issues in rooms (wardrobe doors, laminate damage) and occasional musty/sewer smells
Parking under construction/limited
Perceived high price relative to included services

Categories

Cleanliness
8
Mixed: many reports of generally clean rooms and good housekeeping, but specific issues noted (musty/sewer smell in one bathroom, pool area left unclean after season with hair and food debris).
Service
9.1
Mostly positive: several guests called staff friendly and pool staff praised; however some front-desk interactions were polite but not especially attentive (and one guest was charged for a full night for a requested late checkout).
Location
9.6
Clear strength: repeatedly praised for waterfront views and proximity to the CN Tower, Union Station, aquarium and nearby restaurants; convenient for public transport and events.
Room Quality
9
Generally comfortable and secure rooms with fantastic views for many guests, though isolated maintenance issues were reported (misaligned wardrobe doors, damaged laminate, some rooms described as large but soulless; one had a musty smell).
Amenities
8.8
Good on paper: pool, gym and location-adjacent offerings appreciated; but pool cleanliness and seasonal servicing were concerns for some stays and the gym described as basic.
Value for Money
7.4
Weakened by extra charges and perceived high prices: comments about expensive nightly rates, breakfast being extra, and paying more for pool access that was not maintained.
Food and Beverage
6.2
Below average: on-site dining limited (restaurant often only serves breakfast with a limited selection), breakfast often extra; several guests preferred nearby restaurants instead.
Overall Experience
8.3
Overall positive stay driven by excellent location and many friendly staff interactions, tempered by pockets of maintenance, cleanliness and value issues—resulting in a generally good but not flawless experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Prime Location
Located in Toronto city centre with easy access to top attractions, this harbourfront hotel offers stunning views and convenient proximity to major landmarks.

Dining and Entertainment
Enjoy delectable Canadian cuisine at Watermark Restaurant or unwind with a drink at the Watermark Lounge. The rooftop patio with a seasonal pool adds a touch of luxury to your stay.

Comfort and Convenience
Relax in well-appointed guest rooms featuring a mini-fridge, coffee maker, and modern amenities. Take advantage of the fitness centre and take in breathtaking views of the pool, harbour, or city skyline.

Ready to experience the vibrant heart of Toronto? Book your stay at Radisson Blu Downtown Toronto now!

Important information:

Please note that the minimum check-in age is 21.

Special cancelation policies apply for bookings of 10 or more rooms.

Please be advised that there is ongoing construction in the area which may cause traffic delays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Location

Guest Reviews

8.3
Based on 3839 reviews
Cleanliness: 8
Service: 9.1
Location: 9.6
Room Quality: 9
Amenities: 8.8
Value for Money: 7.4
Food and Beverage: 6.2
Overall Experience: 8.3
J
Jon • couple • us
3
Catfished by this dump. Rundown version of the fake pics on booking.com. Stay...away.
Pros:

View?

Cons:

Catfished. The pictures on site make it look like Radisson's high-end boutique experience -- modern, clean, etc. In truth, they built really cheaply with garbage-y furniture etc resulting in chipped sink vanity legs, grossly scuffed faux-leather chair, a sink that wouldn't drain (that's 101 staff/maintenance check) and is hilariously ridiculously low, as is the faucet in shower 6" above shower floor (have you ever?!), hard to operate shower, paint-chipping walls, a parking garage nearby that's hard to find if you drive in and you have to back up, a sketchy area on water in weird spot, disgustingly dirty windows that obscured the view -- can't begin to describe how dirty, but's like the hotel went off-roading, a junky lobby, paint-chipped walls.

2026-11-07 • via Nuitee
O
Olivier • couple • ca
8
Hôtel très correct à Toronto
2026-11-07 • via Nuitee
T
TRACY • solo_traveller • gb
6
Basic in winter
Pros:

Lovely comfortable bed and good location

Cons:

I knew the pool was shut for the winter but didn’t realise so was the bar and restaurant!!!

2026-11-06 • via Nuitee
L
Liba • extended_group • ca
10
2026-11-06 • via Nuitee
P
Paul • solo_traveller • gb
6
It was just about OK but never again.
Pros:

Location

Cons:

Very noisy. There was drilling all day Monday from early morning until late. It was impossible to even think since the noise was so intense.
The reception staff were unhelpful and unfriendly.

2026-11-06 • via Nuitee
E
Erwin • couple • ch
2
Lärmhotel
Pros:

Gute Betten.

Cons:

Die Lage des Hotels. Durch die massiven Lärmemissionen war es uns, trotz Zimmerwechsel, nicht möglich zu schlafen. Wir sind nach 2 Nächten in ein anderes Hotel umgezogen.

2026-11-05 • via Nuitee
D
DEBBY • extended_group • ca
10
2026-11-03 • via Nuitee
F
Frédéric • couple • ca
7
Place centrale pour découvrir la ville basse
Pros:

La vue sur la CN tower

2026-11-02 • via Nuitee
E
Enedina • solo_traveller • br
8
Comfortable. But, next time, I will choose another hotel.
Pros:

The hotel sits by the lake and offers a beautiful view. However, getting anywhere else—like the Old Town—requires a 30-minute walk. While it is very close to the aquarium and the CN Tower, it is at least a 30-minute walk to any other attraction. Another important point: there is no room service at night. So, if you’re tired and want to eat at the hotel, that’s not an option, since the restaurant only serves breakfast—and even then, the selection is limited. You’ll need to head to one of the nearby restaurants, which are decent enough; after all, it’s hard to go wrong with a burger or a pizza.

Cons:

The hotel reception staff were polite but not particularly friendly or attentive. I requested a late checkout—I was due to leave at 12:00 PM and asked to stay until 4:00 PM—and offered to pay. However, reception told me I would have to pay for an entire additional night.

2026-10-30 • via Nuitee
E
Elaine • couple • gb
9
Great location and very good hotel.
Pros:

Great location and pool was a bonus (great staff there). Would stay there again!

Cons:

Had a problem that should have been sorted out at the time, but they latterly compensated us which was both professional and appreciated.

2026-10-29 • via Nuitee
J
Jacqueline • couple • de
8
Pros:

Am besten wäre die Lage direkt am Wasser und unser Blick aus dem Fenster direkt auf das Wasser.
Hop in Hop of Bushaltestelle direkt am Hotel

Cons:

Hotel will sehr hochklassig sein, aber dann passt es an vielen Stellen nicht.
Alleine wenn schon die Buchstaben des Hotelnamen nicht alle leuchten oder schräg hängen.
Im Zimmer sind einige Schranktüren nicht gut montiert und schleifen über dem Boden, dadurch ist sogar der Laminat darunter beschädigt.
Hotel liegt zwar am See, aber doch immer mit viel Fußweg zu den Sehenswürdigkeiten. Und dieser Fußweg führt an schmutzigen Unterführung und leerstehenden Häusern vorbei.
Der Pool war zwar Anfang September noch nutzbar, aber da die Saison vorbei war, wir dort nicht mehr sauber gemacht.
Überall Haare, Essensreste und Strohhalme vom Feiertag am 7.9. übrig. (Wir waren am 9.9. da)
War nicht lecker und wir haben extra 500€ mehr für das Zimmer bezahlt, um diesen Pool zu haben. Das war echt enttäuschend.

2026-10-29 • via Nuitee
C
Chantal • couple • ca
6
It was in and out so I didn’t make a big fuss about anything.
Pros:

The location is rather nice.

Cons:

The parking was under construction and very limited space so a bit frustrating. When I opened the door to my room the was a nasty musty smell coming from the bathroom . Kind of a sewer smell coming from the drain.
Not pleasant at all.

2026-10-28 • via Nuitee
P
Petra • extended_group • de
9
2026-10-28 • via Nuitee
R
ROBERT • couple • au
10
2026-10-27 • via Nuitee
V
Vlasta • extended_group • ca
8
Pros:

Clean room, fantastic view, friendly staff and location was ideal for our Blue Jay games. Next door to a fantastic restaurant. We will return next year

2026-10-26 • via Nuitee
Z
Z • extended_group • in
8
Pros:

Friendly staff

2026-10-24 • via Nuitee
H
Heidi • couple • de
9
Pros:

Zentrale Lage, dennoch ruhig.
Schönes Hotel, nicht zu groß
Gutes Frühstück verfügbar.

2026-10-22 • via Nuitee
N
Navid • solo_traveller • ca
7
2026-10-22 • via Nuitee
J
Jennifer • couple • au
8
Toronto stopover comfort.
Pros:

Location near Union Station, public transport, train museum, waterfront was amazing. Rooms secure and very comfortable. Right next to Amsterdam Brewery..very nice.

2026-10-22 • via Nuitee
M
Maria • extended_group • no
3
2026-10-21 • via Nuitee