Mercure Hotel Dortmund Centrum

Hotels
•
Mercure
7.9 (2128 reviews)
Olpe 2 , Dortmund , de

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good breakfast
Cons:
Cleanliness issues
Outdated decor
Poor sound insulation

Categories

Cleanliness
6.73
Issues with bathroom cleanliness and maintenance were noted.
Service
8.7
Staff was friendly and helpful, providing a positive service experience.
Location
9.24
The hotel's central location was frequently praised.
Room Quality
7.19
Rooms were decent, but some were outdated and had issues.
Amenities
7.22
Amenities like breakfast were acceptable but had room for improvement.
Value for Money
7.68
Some felt the pricing was high for the quality offered.
Food and Beverage
8.23
Breakfast received positive remarks, although there were some complaints on variety.
Overall Experience
8.2
Overall, experiences were mainly positive, with noted issues primarily being structural.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:24

Property Description

Modern Rooms and Free Spa Facilities
Experience comfort and luxury in our modern rooms at the 4-star Mercure Hotel Dortmund Centrum. Unwind and relax with our free spa facilities, ensuring a rejuvenating stay.

Convenient Location
Situated on Friedensplatz in the city centre, our hotel is just 200 metres from Stadtgarten Underground Station, making it the perfect base for exploring Dortmund's attractions.

Dining Options and Bar
Start your day with a rich breakfast buffet at our Brasserie restaurant. Indulge in international and regional dishes in a charming setting with a conservatory and summer terrace. End your day at the Fortune bar, offering a variety of cocktails, local beers, and snacks.

Book now for an unforgettable stay at Mercure Hotel Dortmund Centrum!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 2128 reviews
Cleanliness: 6.73
Service: 8.7
Location: 9.24
Room Quality: 7.19
Amenities: 7.22
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.2
E
Esma Nur • extended_group • be
10
2026-07-04 • via Nuitee
C
Cihan • couple • tr
10
2026-07-04 • via Nuitee
C
Claus • solo_traveller • de
10
Alles fein, gerne wieder.
Pros:

Die Lage, der Komfort, die Badewanne.

2026-07-04 • via Nuitee
H
Holger • solo_traveller • de
8
Hmmm!
Pros:

Die Lage ist toll! Service ebenfalls!

Cons:

Kein Kühlschrank im Zimmer, das Zimmer war klein. Die Badewannen-Dusche ist schlimm!

2026-07-03 • via Nuitee
G
Gregory • solo_traveller • au
8
2026-07-02 • via Nuitee
S
Stefan • couple • at
8
2026-07-02 • via Nuitee
J
Jelena • solo_traveller • de
10
Alles ist suuuuoer tolllll
Pros:

füe Alle Epfehlungen💜

Cons:

Alles war gut

2026-07-01 • via Nuitee
P
Pascale • couple • de
10
2026-07-01 • via Nuitee
R
Ralf • couple • de
4
Gute Lage aber „abgeranzt“ und ohne Service.
Pros:

Die Lage und der Ausgang.

Cons:

Brasserie ist zu. Klimaanlage trotz - Zimmerwechsel - nicht funktionsfähig. Beanstandung wurde nur mit einem Schulterzucker quittiert. „Der Techniker ist informiert!“

Hier empfehle ich das Seminar: „ Freundlicher Umgang bei Kundenbeschwerden“

2026-06-29 • via Nuitee
K
Katharina • solo_traveller • de
9
Pros:

Sehr nettes Personal, schönes grosses Zimmer. Bequeme Matratzen, sehr sauber. Das Zimmer war sehr ruhig.

2026-06-29 • via Nuitee
R
Ramona • solo_traveller • de
9
2026-06-29 • via Nuitee
T
Torsten • extended_group • de
8
2026-06-29 • via Nuitee
H
Halyna • family_with_children • ua
10
Pros:

Ми приїхали 26 червня, була аномальна спека, навіть потяги зупиняли, не працювали кондиціонери, а в готелі було комфортно, працювала центральна вентиляція.
15 хвилин від залізничного вокзалу, в центрі міста - є де погуляти ✨

2026-06-29 • via Nuitee
K
kurt • solo_traveller • be
7
Gied maar kan beter
Pros:

De locatie was goed mooie kamer

Cons:

Airco koelde niet echt,geen koelkast op kamer.Persoon aan dz receptie was niet vriendelijk stond ee precies tegen zijn zin.
Parking zeer duur voir hotelgasten .

2026-06-28 • via Nuitee
L
Loy • solo_traveller • nl
9
Pros:

Friendly staff, quiet room, nice location with respect to city centre and metro station1

Cons:

The breakfast was very good and fresh. However 20 euro is rather expensive for guests with a small appetite.

2026-06-28 • via Nuitee
P
Petkevics • solo_traveller • lv
8
2026-06-28 • via Nuitee
D
Dr. Thomas • solo_traveller • de
8
2026-06-27 • via Nuitee
M
mortensen • couple • dk
7
skøn beliggenhed
Cons:

airconditioning fungerede ikke de første 2 dage som var de varmeste længe.

2026-06-27 • via Nuitee
C
Carola • couple • de
9
2026-06-27 • via Nuitee
B
Bünyamin • couple • tr
8
Pros:

The hotel was in a good location, and the staff were friendly and helpful.

Breakfast: 7/10
Location: 10/10
Cleaning :6/10
Room: 8/10
Wifi: 8/10

Cons:

I don’t think the room is cleaned very well; there was a clump of women’s hair in the bathroom and an empty beer bottle on the balcony.

The room’s air conditioner isn’t very effective.

Also, the €25 per night parking fee is too high.

2026-06-26 • via Nuitee