NH Collection Villa de Bilbao

Hotels
•
NH Collection
8.8 (3949 reviews)
Gran Vía, 87 , Bilbao , es

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Nice location
Friendly staff
Comfortable rooms
Cons:
Issues with room temperature
Worn towels in some instances
Reception service delays

Categories

Cleanliness
8.69
The hotel was very clean according to multiple reviews.
Service
9.16
The staff was consistently described as friendly and attentive.
Location
9.2
Numerous reviews praised the hotel's great location.
Room Quality
8.15
Some reviews mentioned issues with room conditions like temperature and worn towels.
Amenities
8.68
General comfort and availability of amenities were noted positively.
Value for Money
8.64
Although some found it a bit pricey, overall value seemed acceptable.
Food and Beverage
8.69
Breakfast and dining options received good feedback, with mentioning of quality food.
Overall Experience
9.16
Overall satisfaction reflected in many reviews, with a strong sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:22

Property Description

Prime Location in Bilbao

Located in the heart of Bilbao, NH Collection Villa de Bilbao offers a modern stay near iconic landmarks such as the Guggenheim Museum and San Mamés Football Stadium.

Luxurious Amenities

Guests can enjoy spacious rooms with underfloor heating, elegant décor, and modern artworks. The hotel also provides free Wi-Fi, access to a fitness centre, and a delicious healthy detox breakfast at Le Bol Blanc restaurant.

Convenience at Your Fingertips

NH Collection Villa de Bilbao offers private parking, proximity to public transportation like San Mamés Metro Station, and easy access to tapas bars, shops, and cultural sites. Don't miss the chance to experience comfort and convenience in Bilbao.

Important information:

License Number: H.BI.00740

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval.
Dogs and cats are allowed, max. weight 25kg. A charge of 35 € per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 3949 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.16
M
Maria Ana • extended_group • co
9
The cordiality of the employees is great.
Pros:

Great location

Cons:

I liked everything.

2026-05-22 • via Nuitee
J
John • couple • us
7
Pros:

Good breakfast options and friendly helpful staff throughout the hotel

Cons:

Apparently many European hotels adjust cooling and heating options by the calendar not the actual weather. Bilbao and surrounding area was experiencing cooler/colder more wet weather than usual for time of year but activating the heating in the HVAC system was not an option. Very cold and damp in our room. We requested and had robes and slippers delivered which helped a bit but not enough.

2026-05-22 • via Nuitee
C
Camilo • solo_traveller • co
9
Pros:

Buen desayuno y buena localización cerca a la terminal de autobuses

2026-05-22 • via Nuitee
E
EDUARDO • couple • es
6
Muy bien, pero evita la primera planta.
Pros:

En general todo estuvo muy bien: buena limpieza, buen desayuno, buen gimnasio y fantástica localización.

Cons:

No atendieron a nuestra petición de habitación tranquila y fue bastante desagradable no poder descansar al ubicarnos en primera planta, donde se escuchaban ruidos múltiples a lo largo del día y noche (fiestas del mismo hotel, ruido de sala de lavadoras pared con pared y música en la noche, de madrugada). Valoramos el descanso y la solicitud de habitación tranquila y en pisos superiores se hizo con casi un año de antelación.

2026-05-21 • via Nuitee
F
Fabio • couple • it
8
2026-05-21 • via Nuitee
J
Joanna • solo_traveller • es
10
Pros:

Todo, un 10

Cons:

Tal vez que mi ventana daba al patio

2026-05-21 • via Nuitee
S
Sergio • solo_traveller • es
9
Pros:

Ubicación y estado del hotel

2026-05-20 • via Nuitee
M
Margaretha • couple • se
9
Pros:

Frukosten var fantastisk, härlig färsk frukt och nylagad varm äggrätt helt efter eget önskemål.

2026-05-20 • via Nuitee
S
SHERLIE MARIE ESTHER • couple • us
9
2026-05-20 • via Nuitee
G
guy • solo_traveller • gi
8
aupa athletic !
Pros:

proximity to the stadium

2026-05-19 • via Nuitee
E
Emma • couple • gb
9
Pros:

Great, walkable location with a bus stop directly outside the property to take you to the centre.
The gym was small but well equipped and clean.
The room was very comfortable, clean and quiet for our one night stay.

Cons:

I booked this place as it advertised twin beds, however after booking a non-refundable rate I was emailed that the twin beds couldn’t be guaranteed, despite having booked 4 months in advance. Luckily, I did get twin beds but it’s not ideal to have to wait until the day of check in to find out.

2026-05-18 • via Nuitee
S
Serrano • solo_traveller • es
3
Instalaciones obsoletas para un precio caro
Pros:

Ubicación y amabilidad del personal. Buen desayuno.

Cons:

Instalaciones obsoletas. No había calefacción. La ducha muy deficiente. Habitación a un patio feo sin visillos. 300 euros la noche.

2026-05-18 • via Nuitee
F
Fidel • solo_traveller • es
7
Pros:

El desayuno

2026-05-18 • via Nuitee
L
Lorenzo • couple • ch
10
Pros:

Nice room upgrade and really friendly staff

2026-05-18 • via Nuitee
I
ivan • solo_traveller • es
10
2026-05-17 • via Nuitee
E
Estaire Prim • solo_traveller • es
8
2026-05-17 • via Nuitee
A
Ana • solo_traveller • es
10
Confortable, personal muy amable.
Pros:

Un hotel de gran calidad y atención personal.

Cons:

Nada

2026-05-16 • via Nuitee
E
Eric • family_with_children • ar
8
Pros:

Buena experiencia

2026-05-16 • via Nuitee
R
Robert • solo_traveller • gb
10
2026-05-15 • via Nuitee
J
JOSE LUIS • solo_traveller • es
10
2026-05-14 • via Nuitee