Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable beds
Cons:
Indifferent service from some staff
Minor issues with bathroom cleanliness
Coffee quality was poor

Categories

Cleanliness
9.55
The hotel rooms are clean and spacious enough with timely housekeeping.
Service
9.52
Generally friendly staff, though some guests found staff indifferent.
Location
10
Fantastic location within walking distance to restaurants, sights, and ferry terminals.
Room Quality
9.51
Rooms are large, comfy with great views, though minor issues like smells were reported.
Amenities
9.04
Basic amenities provided; some suggestions for improvement, but overall satisfactory.
Value for Money
9.5
Higher prices in an excellent location; value deemed worth it by most guests.
Food and Beverage
8.55
Breakfast offerings were decent, but coffee quality was criticized by some guests.
Overall Experience
9.55
Overall a highly positive experience, with a few minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:45

Property Description

Iconic Location

M Social, located on Quay Street, offers prime accommodation in the heart of vibrant Auckland. Just steps away from Waiheke Island Ferry Terminal and the New Zealand Maritime Museum, our hotel provides the perfect base to explore the city.

Modern Rooms with Stunning Views

Each of our 190 rooms offers a picturesque view of Princes Wharf, along with modern amenities such as satellite TV, air conditioning, and en suite bathrooms. Comfort and style are guaranteed during your stay with us.

Dining and Fitness Options

Indulge in culinary delights at our onsite Beast and Butterflies restaurant, or unwind with a drink at the bar. Stay active at our 24-hour fitness centre, or take advantage of our business facilities for any work needs.

Experience the best of Auckland at M Social - book your stay with us today!

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

Please note for bookings of 4 or more rooms, different policies and procedures may apply. For further information please contact the property in advance, using the contact details found on the booking confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

You must show a valid photo ID upon check in.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. An incidentals bond may be required. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs NZD 45 per day.

Location

Guest Reviews

9.4
Based on 5015 reviews
Cleanliness: 9.55
Service: 9.52
Location: 10
Room Quality: 9.51
Amenities: 9.04
Value for Money: 9.5
Food and Beverage: 8.55
Overall Experience: 9.55
T
Tiana • couple • nz
10
2026-07-04 • via Nuitee
P
Panadda • solo_traveller • th
8
2026-07-04 • via Nuitee
V
Vinod • solo_traveller • nz
10
2026-07-03 • via Nuitee
M
Michelle • couple • nz
10
Would stay here again. Location, staff and parking were great
Pros:

Location was great. Loved the views.

Cons:

Only negative was that the room was not sound proof. Aware the property was situated in a busy part of the waterfrontthe noise was annoying.

2026-07-01 • via Nuitee
J
Jason Rochelle • couple • nz
8
Staff were very helpful, it was a special weekend away for our wedding anniversary they made it very special with treats
Pros:

Staff were very helpful, it was a special weekend away for our wedding anniversary they made it very special with treats & cakes on arrival and a lovely card as well ☺️
Thanks guys for a lovely stay, we will be back

Cons:

Close to all restaurants walking distance, awesome views in awesome location, Auckland viaduct

2026-07-01 • via Nuitee
S
Shirley • couple • nz
10
Pros:

The staff are so friendly and helpful.

Cons:

N/A everything was great

2026-06-30 • via Nuitee
G
Gil • solo_traveller • il
10
2026-06-30 • via Nuitee
K
Kelly • family_with_children • au
9
Great place to stay when visiting Auckland with family and friends, easy to find and great location.
Pros:

Location was great, close to everything, staff were very helpful and friendly and bed was so comfy. Also a lovely view from the room.

2026-06-30 • via Nuitee
M
Maria • solo_traveller • nz
10
Pros:

Location vibe

Cons:

Nothing

2026-06-29 • via Nuitee
J
Jan • solo_traveller • cz
9
2026-06-28 • via Nuitee
K
Kate • couple • nz
10
Highly recommend.
Pros:

Welcome staff, great location.

Cons:

Always clean n staff super helpful.

2026-06-28 • via Nuitee
A
Abhijit • couple • sg
9
2026-06-26 • via Nuitee
K
Kiri • couple • nz
8
Happy with our stay. Staff were very helpful.
Pros:

Comfortable room with a view. Great location.

Cons:

Was a bit noisy in the corridor at night.

2026-06-26 • via Nuitee
L
Long • couple • cn
8
挺有主题感的酒店 比较新
Pros:

自助早餐分两种 冷食/热食 水果还算多

Cons:

自助早餐品种不算多 质量一般

2026-06-25 • via Nuitee
T
Tracey • couple • au
10
Exceptional service and excellent location. Views to die for and restaurant meals exceeding in all areas. Staff friendly
Pros:

Love the location, amazing restaurant and views. Exceptional service and cleanliness. Car valet is brilliant and so convenient.

Cons:

N/A we were very happy in all areas

2026-06-25 • via Nuitee
A
Anna • couple • nz
9
Great location for our family catch up.
Pros:

Location great
View great

2026-06-24 • via Nuitee
E
Emma • solo_traveller • nz
8
2026-06-24 • via Nuitee
T
Tory • couple • au
9
Very relaxing and close to the harbour which I wanted to explore, staff where so friendly and helpful
Pros:

Central location, very clean and staff were so friendly. Hari the room service robot was cool.

Cons:

There was some street noise on the Saturday night, I believe there had been and event on. However it was manageable! No issues the other 2 nights of my stay.

2026-06-23 • via Nuitee
B
barry • couple • au
10
Excellent
Pros:

great location, view, staff

Cons:

N/A

2026-06-22 • via Nuitee
D
Dave • couple • nz
10
2026-06-21 • via Nuitee