Comfort Suites Chesapeake - Norfolk

Hotels
Comfort Suites
9 (1049 reviews)
1550 Crossways Blvd. , Chesapeake , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Rude front desk staff
Inadequate soap amenities

Categories

Cleanliness
8.21
Most reviews indicate clean rooms, but a review mentioned a lack of soap, slightly affecting the overall sentiment.
Service
9.68
Most reviews praise the staff as friendly and helpful, although one mention of a rude front desk experience affected the overall sentiment slightly.
Location
9.22
Several reviews highlight the hotel's convenient location.
Room Quality
8.67
Rooms are generally described as clean and comfortable, though some minor issues were noted.
Amenities
8.7
Amenities are appreciated, including coffee setups and breakfast options.
Value for Money
9.16
Good value highlighted in multiple reviews, justifying the price.
Food and Beverage
9.21
Breakfast described as good and well-stocked, reflecting positively on food options.
Overall Experience
9.18
Overwhelmingly positive experiences noted, with some minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:50

Property Description

Centrally Located for Convenience
The Comfort Suites Chesapeake - Norfolk hotel is the ideal choice for both leisure and business travelers, situated minutes away from popular cities like Norfolk and Virginia Beach. With nearby attractions like the Greenbrier Mall and universities such as Old Dominion University, the hotel offers a prime location for exploring the area.

Eco-Friendly Practices and Delicious Breakfast
Experience a stay that cares for the environment with our eco-friendly initiatives, while starting your day right with a complimentary hot breakfast featuring a variety of options, including customizable waffles and a convenient Grab & Go bag for early risers.

Full-Service Amenities and Business-Friendly Features
Enjoy a range of amenities including free high-speed internet, a refreshing outdoor pool, and an exercise room. Business travelers will find convenience in fax services and a meeting room for up to 40 people, ensuring a productive stay.

Book your stay at the Comfort Suites Chesapeake - Norfolk hotel now to enjoy a comfortable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in.
The Comfort Suites no longer accepts any type of third party prepaid Credit Cards, Chime or Cash App,etc,etc types of Credit cards as methods of payment for hotel rooms or incidental chargesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHF

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1049 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
J
Jeremy couple us
10
2026-08-29 via Nuitee
T
Tonya couple us
8
Pros:

Location , size of room

Cons:

Breakfast was super crowded. Could not keep up with food. No place to set

2026-08-26 via Nuitee
E
eboni solo_traveller us
1
Pros:

The walk in

Cons:

How I can book then y'all set me up saying I can't pay my way 😭

2026-08-24 via Nuitee
J
Jerami solo_traveller us
10
Pros:

Great location, good variety of breakfast, excellent staff.

2026-08-23 via Nuitee
T
Tammy extended_group us
9
Every thing was fine
Pros:

Location quiet

Cons:

N/A

2026-08-20 via Nuitee
J
Jamie couple us
10
2026-08-18 via Nuitee
J
Jamie solo_traveller us
10
2026-08-18 via Nuitee
A
Adrienne or Carey couple us
8
2026-08-17 via Nuitee
8
851cindyl Couples Unicoi, Tennessee
10
Will be staying here again.
Pros:

We spent the night here before leaving for a cruise. The location was about 10 minutes from the parking garage we used for the cruise so it was a good location. Hotel was clean, and the staff was very friendly. The hotel is located in a nice area and we felt safe. We will be going on another cruise next April and will definitely be staying here again.

2026-08-11 via Tripadvisor
C
Charles couple us
10
2026-08-10 via Nuitee
O
Octavio couple us
10
Excellent stay every time.
Pros:

Clean and comfortable, good breakfast.

2026-08-09 via Nuitee
N
Natalia family_with_children us
9
2026-08-08 via Nuitee
J
James solo_traveller us
8
2026-08-08 via Nuitee
D
Davina couple us
1
Horrible
Pros:

Nothing

Cons:

The general manager was very rude

2026-08-07 via Nuitee
D
David family_with_children us
7
Good stay. 25 min from VA beach.
Pros:

Beds, cleanness, location

Cons:

Breakfast space too small, pool not too clean.

2026-08-06 via Nuitee
V
Venegas solo_traveller us
8
2026-08-04 via Nuitee
D
Daniel family_with_children us
10
2026-08-03 via Nuitee
M
Michael solo_traveller ch
7
Sehr schönes Hotel in Chesapeake
Pros:

Sehr schönes, geräumiges Zimmer, super schönes Badezimmer! Gute Ausstattung. Sehr freundliches Personal. Zitroneneinswasser jederzeit verfügbar.

Cons:

Plastikverbrauch beim Frühstück

2026-07-23 via Nuitee
E
Erinn family_with_children us
7
Pros:

staff were all outstanding from check-in to check-out, dining, and housekeeping!

Cons:

reservation was for 3 people but room was not set for 3: not enough towels, not enough coffees, not enough toilet paper, no bedding for the pull-out sofa. would be nice if it was set for the number of guests without us having to go down and ask for things.

2026-07-23 via Nuitee
R
Rachel couple us
9
Very good
Pros:

Great

2026-07-23 via Nuitee