Balcones del Ayer

Hotels
9.2 (1059 reviews)
Calle 6 # 5 - 40 , Salento , co

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Tour desk
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Delicious breakfast
Good accessibility
Cons:
Noise from surroundings
Uncomfortable beds
Complicated parking

Categories

Cleanliness
8.41
Most reviews highlighted cleanliness positively, although a mention of a slightly clogged sink was noted.
Service
9.88
Staff were frequently praised for their friendliness and helpfulness throughout the reviews.
Location
9.42
Many reviews praised the central location, though noise from the street was a concern.
Room Quality
8.37
While the rooms were generally clean, comfort issues were noted with bed quality.
Amenities
8.9
Amenities such as parking and breakfast were appreciated, though the parking access was described as complicated.
Value for Money
9.36
Overall sentiment aligns with good value, considering location and services.
Food and Beverage
9.41
Breakfast quality received positive remarks with specific mentions of variety and taste.
Overall Experience
9.88
Overall guest experience was highly rated, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:02

Property Description

Charming Hotel in Salento

Garden Oasis: Balcones del Ayer offers a serene garden, perfect for relaxation and enjoying the fresh mountain air.

Culinary Delights: Indulge in delicious American or vegetarian breakfast options during your stay at our on-site restaurant.

Adventure Awaits: Explore Salento by engaging in activities like cycling, providing an unforgettable experience for our guests.

Book your stay at Balcones del Ayer now to immerse yourself in the beauty of Salento and create lasting memories.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BOG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for COP 50,000 per person per night when using an existing bed.
    People no matter the age stay for COP 70,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1059 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.88
H
Haynes • couple • gb
6
Pros:

Really clean, lovely staff!

Cons:

The property was right next to a bar that played very loud live music into the night which affected our sleep a lot before a day of hiking. This happened every night of our stay which was a shame as the rest of the stay and the staff were all really lovely!

2026-06-19 • via Nuitee
A
Alejandro • couple • co
10
Todo ok
Pros:

Todo ok

Cons:

Todo ok

2026-06-17 • via Nuitee
G
Geraldinne • couple • co
10
Inolvidable
Pros:

Todo en orden, la atención espectacular y la ubicación excelente

2026-06-16 • via Nuitee
O
Olga • family_with_children • co
10
Supero mis expectativas
Pros:

El hotel superó mis expectativas: las habitaciones eran limpias, cómodas y muy bien decoradas, y el personal fue atento y amable en todo momento. El desayuno estuvo delicioso y con una gran variedad para todos los gustos. La ubicación es excelente para recorrer el pueblo y los miradores cercanos. La única observación fue que por las noche hubo música algo alta lo que en ocasiones dificultó descansar completamente. Aún así, la experiencia fue muy positiva y lo recomendaría si buscas un lugar con buena atención y ubicación en Salento.

2026-06-16 • via Nuitee
A
Ana Maria • solo_traveller • co
9
2026-06-16 • via Nuitee
M
María Eugenia • solo_traveller • co
10
Pros:

Ubicación

2026-06-15 • via Nuitee
E
Erika cruz rengifo • solo_traveller • co
9
2026-06-10 • via Nuitee
A
Angela • couple • us
10
We loved our stay! Highly recommend this hotel!
Pros:

Loved the location, our room, the view, and breakfast!

2026-06-10 • via Nuitee
S
Shannita • solo_traveller • co
10
Pros:

La amabilidad del personal y la excelente ubicación

Cons:

-

2026-06-08 • via Nuitee
J
John • solo_traveller • gb
8
Central and comfortable, but could be better service
Pros:

The bed was very comfortable, room spacious, and very clean. The location is nicely central.

Cons:

I booked for 2 nights, and the entire time, there was no Internet connection at all. The shower was small, and I hadn't noticed the entire soap dispenser had leaked onto the tiled floor. I stepped in and slipped - fortunately catching myself from falling onto the glass screen or floor. The breakfast was ok, though it felt mean in relation to all the breakfasts I have enjoyed over the past 4 months travelling.

2026-06-04 • via Nuitee
L
Luisa María • couple • co
10
2026-05-25 • via Nuitee
S
Susana • couple • co
10
Una ducha completa
Pros:

Un sitio muy hermoso, muy hogareño y sobretodo central. Volvería sin dudarlo

2026-05-22 • via Nuitee
L
Leslie Andres • solo_traveller • es
10
Expectacular
Pros:

La atención del personal fue excepcional.

Cons:

Todo fue perfecto.

2026-05-18 • via Nuitee
N
Nikolas • couple • gr
9
Pros:

It’s a nice room , super value for money. The location is very good, it’s super clean and the breakfast is great . Highly recommended for Salento

2026-05-17 • via Nuitee
O
Ovallos salazar • solo_traveller • co
10
Pros:

Excelente atención muy tranquilo y confortable

2026-05-15 • via Nuitee
T
Tai • solo_traveller • us
7
2026-05-15 • via Nuitee
F
Francesca • extended_group • it
10
Ottima soluzione per una o due notti a Salento
Pros:

Posizione perfetta a due passi dalla piazza

Cons:

Personale non è sempre presente quindi abbiamo avuto difficoltà a comunicare alcune esigenze relative al check out. Poi però sono riusciti a risolvere la situazione

2026-05-14 • via Nuitee
D
Diego • couple • co
10
Excepcional
Pros:

Absolutamente todo.

2026-05-11 • via Nuitee
V
Vanesa • couple • co
10
Pros:

La limpieza y atención

2026-05-08 • via Nuitee
T
Tania • couple • be
9
2026-05-08 • via Nuitee