Comfort Suites Downtown

Hotels
•
Comfort Suites
7.2 (1629 reviews)
1214 Crescent Street , Montréal , CA
+1 514-878-2711

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Family rooms
Pets allowed
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Good customer service
Cons:
Cleanliness issues
Rude staff
Misleading room condition

Categories

Cleanliness
5.16
Several reviews mentioned cleanliness issues, particularly regarding dirty carpets and poor overall room condition.
Service
8.13
Some comments indicated good customer service, although there were also mentions of rude staff.
Location
9.17
Location received numerous positive remarks for its proximity to attractions like the Bell Center.
Room Quality
6.12
Rooms were described as spacious, but there were complaints about difficulty managing heat and comfort of additional beds.
Amenities
7.15
Amenities such as the fridge and microwave were appreciated, though some guests found breakfast options limited.
Value for Money
7.61
Some reviews mentioned good value, but others indicated that the condition did not meet expectations.
Food and Beverage
7.16
Breakfast was noted positively by some but lacked variety as per others.
Overall Experience
7.13
While some enjoyed their stay, cleanliness concerns and misleading representations impacted the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:43

Property Description

Convenient Location and Modern Amenities

Comfort Suites Downtown, situated on Crescent Street in Montreal, is the ideal choice for travelers seeking comfort and convenience. Just a short stroll from the Bell Centre, this hotel offers complimentary WiFi and a state-of-the-art fitness centre.

Cozy Rooms and Business Facilities

Each guest room at Comfort Suites Downtown features a cable TV and coffee maker, ensuring a relaxing stay. For business travelers, the hotel provides a well-equipped business centre, albeit at a surcharge.

Explore Montreal with Ease

Discover the vibrant city of Montreal effortlessly from this central location. Within a 15-minute walk, you can reach the Underground City, Montréal Museum of Fine Arts, Central Station, and Palais des congrès de Montréal convention centre. Book your stay at Comfort Suites Downtown now for a memorable experience.

Important information:

Please note that the same credit card provided upon booking must be presented upon check-in.

There is currently construction in the area. During this period, guests may experience some noise or light disturbances, and these facilities will not be available.

Please note the property is offering only a grab-and-go breakfast option until further notice.

Every week end of the week starting from 11th of June to 31st October St Catherine street will be closed for pedestrian as well.

The hotel will be accessible via Rene-Levesque Blvd street which will be made accessible for 2 ways access up to to the hotel or via Rue de la montage.
We would also like to attach a map to it.

Age restriction to check in - 18 years old

Please inform the property in advance of your stay if you plan to bring a pet.
When travelling with pets, please note that an extra charge of CAD 25 per night applies.
Please note that a maximum of 2 pets is allowed per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YUL

Location

Guest Reviews

7.2
Based on 1629 reviews
Cleanliness: 5.16
Service: 8.13
Location: 9.17
Room Quality: 6.12
Amenities: 7.15
Value for Money: 7.61
Food and Beverage: 7.16
Overall Experience: 7.13
R
Rijk • couple • nl
7
2026-09-18 • via Nuitee
S
Solange • family_with_children • it
8
2026-09-17 • via Nuitee
A
alan • solo_traveller • ca
6
Pros:

Ok breakfast

Cons:

Broken elevator

2026-09-17 • via Nuitee
J
Jesse • couple • us
7
2026-09-15 • via Nuitee
F
Fernando keneth • family_with_children • ca
7
2026-09-15 • via Nuitee
L
Leigh • family_with_children • ca
8
2026-09-14 • via Nuitee
P
Peggy • solo_traveller • ca
7
Pros:

The location was good for access to most walkable Montreal must see attractions, restaurants and shopping.Good response to our request for a lightbulb replacement. Complimentary breakfast was sufficient.

Cons:

There are only two old slow elevators and one was out of service our entire visit. The furnishings and carpets are dated and not very clean. I appreciate an effort to be green and conserve water but I don't like eating off cardboard plates with flimsy wooden utensils.

2026-09-13 • via Nuitee
J
Julien • family_with_children • fr
7
2026-09-12 • via Nuitee
L
Lilia • solo_traveller • fr
9
Bon séjour
Pros:

Propreté
Grande chambre
Grands lits
Petit dejeuner à volonté

Cons:

La rue juste en bas de l'hôtel malgré la proximité des commerces et de la rue sainte Catherine

2026-09-12 • via Nuitee
J
John • couple • ca
8
2026-09-11 • via Nuitee
D
Dmitry • couple • ca
7
2026-09-09 • via Nuitee
Y
Yves • solo_traveller • ca
8
2026-09-09 • via Nuitee
A
Amsalu • couple • ca
8
2026-09-08 • via Nuitee
A
Alessandro • couple • it
2
2026-09-07 • via Nuitee
N
nathcrow • solo_traveller • ca
7
2026-09-06 • via Nuitee
H
Hélène • couple • ca
9
Endroit confortable et près du centre Bell
Pros:

Très bien

Cons:

mal insonorisé et rue bruyante

2026-09-06 • via Nuitee
D
Deidre • couple • ca
9
Staff were very nice and very helpful
Pros:

The balcony and the clean rooms

2026-09-06 • via Nuitee
L
Lesley • couple • au
6
Good location, very tired rooms in need of soundproofing and new flooring
Pros:

The location was great, very close to downtown. We could walk everywhere and there is pod coffee in the room.

Cons:

The carpet was very dirty, it really needs replacing. Very sticky and lots of dark stains. We were on floor 11, but that was not enough to escape the noise from the bars and clubs in the street. The rooms are not soundproofed at all.

2026-09-06 • via Nuitee
A
Abby • extended_group • ca
9
2026-09-05 • via Nuitee
E
Eric • extended_group • ca
5
Correct
Pros:

L'emplacement géographique

Cons:

La propreté

2026-09-05 • via Nuitee