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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Business center
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Family rooms
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Pets allowed
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Fax/photocopying
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
Review Highlights
Categories
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Property Description
Convenient Location and Modern Amenities
Comfort Suites Downtown, situated on Crescent Street in Montreal, is the ideal choice for travelers seeking comfort and convenience. Just a short stroll from the Bell Centre, this hotel offers complimentary WiFi and a state-of-the-art fitness centre.
Cozy Rooms and Business Facilities
Each guest room at Comfort Suites Downtown features a cable TV and coffee maker, ensuring a relaxing stay. For business travelers, the hotel provides a well-equipped business centre, albeit at a surcharge.
Explore Montreal with Ease
Discover the vibrant city of Montreal effortlessly from this central location. Within a 15-minute walk, you can reach the Underground City, Montréal Museum of Fine Arts, Central Station, and Palais des congrès de Montréal convention centre. Book your stay at Comfort Suites Downtown now for a memorable experience.
Please note that the same credit card provided upon booking must be presented upon check-in.
There is currently construction in the area. During this period, guests may experience some noise or light disturbances, and these facilities will not be available.
Please note the property is offering only a grab-and-go breakfast option until further notice.
Every week end of the week starting from 11th of June to 31st October St Catherine street will be closed for pedestrian as well.
The hotel will be accessible via Rene-Levesque Blvd street which will be made accessible for 2 ways access up to to the hotel or via Rue de la montage.
We would also like to attach a map to it.
Age restriction to check in - 18 years old
Please inform the property in advance of your stay if you plan to bring a pet.
When travelling with pets, please note that an extra charge of CAD 25 per night applies.
Please note that a maximum of 2 pets is allowed per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Guest Reviews
Hard to find room balconies in downtown hotels, this has one which was great. Perfect location!
I forgot to put a review but the hotel staffs are 100/100!!! I love them especially those two staffs at the front desk, i dont know their names but they were so welcoming.
The room is so clean and I got the 14th floor. It was a nice view and the breakfast is good! Will come back again. Everything is walkable especially the Centre Bell since I attended 5SOS’ concert :))) I had a great stay!
Location is great. 10 min walk from train station. 5 min to metro. Room was spacious. Fridge was large.
Room was very dated. Not dirty but definable not sparkling clean. Wallpaper was peeling in multiple places. Breakfast buffet was very limited (eggs, sausage, waffles, cereal) so good for the first day but same thing everyday after,
La proximité avec les transports et la quartier comprenant pleins de commerces et de restaurants
Chambre vieillissante et pas très propre en plus d’être très sombre le petit déjeuner est très sommaire il n’y a aucune variété et le personnel est froid.
Ultra-spacious room, nice staff, great bathroom accessories, nice coffee machine
A bit noisy because Crescent street is what it is
Good place, near to everything
everything was good
Great location. Not far from metro and in a vibrant area. Coffee and water provided by reception
Breakfast ok. Juice seemed watered down. Very slow elevators
Upon arrival, we discovered a toothbrush left behind by a previous guest.
In addition, the room was extremely dusty. As I am highly sensitive to dust, I spent the entire night sneezing and was unable to rest properly.
The room was also missing towels and extra blanket. Furthermore, the charging outlets we attempted to use for our mobile devices were not functioning. These issues were reported to the front desk but remained unresolved.
To make matters worse, reaching the front desk was extremely difficult. The line was constantly busy, and our calls frequently went unanswered. As a result we were left without assistance despite repeatedly attempting to contact the hotel.
The breakfast experience was also disappointing. The selection was very limited, offering and the quality of the food very cheap and below expectations.
We believe that the quality of our stay fell well below the standard reasonably expected from your property.
The location of the property was perfect, the staff was phenomenal and went above and beyond for our stay. We had a wonderful time.
L'emplacement. La literie est confortable.
Le ménage laisse à désirer. Couette tachée. La chambre n'a pas été aspirée de la semaine.
Le personnel d'accueil et surtout au petit déjeuner très peu agréable, jamais un bonjour.
Petit déjeuner très succinct.
Helpful and friendly front staff.
Cleanliness in stairwell.
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