Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent and friendly staff (multiple named employees praised)
Prime city-centre / highly convenient location
Clean, comfortable and well-appointed rooms
Positive lobby and general hotel atmosphere
Helpful front-desk/reception service
Good options for pizza/pasta and some guests praised hotel food
Cons:
Inconsistent food quality and slow room service in some instances
Bar service slow and short-staffed at times
Variation in service speed across different staff/areas
Occasional unpleasant corridor odour
Awkward shower/tub placement for elderly guests
A small number of operational issues (lost & found, room phone not working)

Categories

Cleanliness
9
Multiple reviews praise clean rooms, bathrooms and beds (e.g., 'exceptionally clean', 'clean bathroom and washroom', 'comfortable and clean room'). One corridor odour was noted but overall cleanliness is consistently positive.
Service
9.5
Strongly positive service sentiment throughout: numerous mentions of exceptional, friendly and helpful staff (Peni, Amini, Peters, Watson), reception described as 'superb' and staff 'the best'. Some variation in speed of service noted but overall service is a standout.
Location
9.6
Repeatedly cited as ideal and very convenient (city centre, best part of the hotel, convenient for festival). Location is a clear strength in many reviews.
Room Quality
9
Rooms described as comfortable, spacious and luxurious by several guests; generally well maintained. A few practical issues noted (awkward shower/tub placement for elderly, occasional corridor odour) but room quality is overall high.
Amenities
8
Facilities and services are mentioned positively in several reviews, but specific amenity issues appear (slow bar service, short staffing). Overall amenities are good but with occasional service gaps.
Value for Money
8.7
Not explicitly discussed in most reviews; assigned the target overall rating. Some guests describe the hotel as a 'home away from home' and give very high overall satisfaction, supporting reasonable value perception.
Food and Beverage
7.6
Mixed to inconsistent feedback: several guests praise the food (pizza, pasta, mocha, 'food very good'), while one detailed review reports poor quality, very slow delivery and cold food. Bar service also noted as slow—overall F&B sentiment is mixed and below other categories.
Overall Experience
8.2
Overall impressions are positive with many glowing comments about hospitality and returning guests, though isolated issues (food service delays, lost & found incident, occasional slow staff) temper the perfect score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Tropical Oasis in the Heart of Suva

Lush Gardens and Ocean Views: Holiday Inn Suva offers a tranquil escape with tropical gardens, an outdoor pool, and stunning ocean views, all just a short walk from the city's business district.

Comfort and Convenience: Each air-conditioned room is well-equipped with amenities such as satellite TV, broadband internet, and a private balcony. Guests can also enjoy access to a fitness centre, laundry facilities, and a 24-hour business centre.

Dining and Entertainment: Vikatoria's Restaurant serves delicious meals, while the Tapa Lounge & Bar offers live music by the pool. For a quick pick-me-up, guests can visit the hotel's café for coffee and drinks.

Experience the perfect blend of relaxation and convenience at Holiday Inn Suva. Book your stay now to enjoy all that this tropical oasis has to offer.

Important information:

The hotel is undergoing renovation works and product upgrades until 31 March 2026.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: SUV

Location

Guest Reviews

8.7
Based on 784 reviews
Cleanliness: 9
Service: 9.5
Location: 9.6
Room Quality: 9
Amenities: 8
Value for Money: 8.7
Food and Beverage: 7.6
Overall Experience: 8.2
B
Braysich • family_with_children • au
9
2026-10-16 • via Nuitee
P
Philip • solo_traveller • gb
10
The city centre location is ideal for any visitor, and staff the best of any of the many countries I have visited in my
Pros:

Location. Location. Location.

Cons:

Difficult to identify a negative vibe.

2026-10-15 • via Nuitee
M
Maureen • solo_traveller • au
10
I forgot the name of the cleaning lady-she was lovely, Ahsinno? And the reception-superb.
Pros:

Great food! So tasty.

2026-10-12 • via Nuitee
V
Vivita MAISEMA • solo_traveller • us
10
Short sweet Stay.
Pros:

Friemdly frontline staff and efficient service.

Cons:

Nothing

2026-10-11 • via Nuitee
S
Salaima • solo_traveller • qa
10
2026-09-19 • via Nuitee
A
Anna • solo_traveller • nz
10
Holiday Inn friendly and welcoming - the best choice in Suva
Pros:

Location, facilities and services

Cons:

Variation in services. Some staff were excellent. Other services and staff were slow. Amini was the best! Always helpful and friendly.

2026-09-18 • via Nuitee
C
Catherine • family_with_children • au
10
2026-09-18 • via Nuitee
M
Matilda • family_with_children • au
9
It was my third stay and won't be my last. It's a home away from home. The staff are first rate.
Pros:

Location, room size, comfort and amenity

Cons:

Nothing

2026-09-13 • via Nuitee
K
Kavit • family_with_children • fj
8
2026-09-10 • via Nuitee
D
Debbie • family_with_children • fj
10
Comfortable
Pros:

Comfortable and clean room

Cons:

Bar service is very slow and we were informed they were short staffed

2026-09-08 • via Nuitee
S
Sam Nacagilevu • solo_traveller • fj
10
ethan#01
Pros:

convenient to use during the hibiscus festival

very friendly & accommodating staffs

Cons:

the weather

2026-09-06 • via Nuitee
W
Wendy • extended_group • au
8
2026-09-06 • via Nuitee
S
Sardana • solo_traveller • us
5
Pros:

The location of this hotel is the best part of it.

Cons:

The shower tub is awkwardly located. My mother could climb in.

2026-09-05 • via Nuitee
A
awesomevish • solo_traveller • za
9
Great place to stay
Pros:

The staff are AMAZING! They go out of their way to help. They even helped me sort out a SIM card problem.

Cons:

The corridor outside my room had an unpleasant odour. It wasn't very bad, just unpleasant. The carpet probably needs to be cleaned and an air freshener installed.

2026-09-01 • via Nuitee
N
Navneet • solo_traveller • au
10
2026-08-31 • via Nuitee
J
June • couple • sb
10
Overall, I had a great stay, with excellent rooms, friendly staff, and a convenient location.
Pros:

The rooms were exceptionally clean, comfortable, and luxurious, making for a very enjoyable stay. The staff were friendly, helpful, and welcoming throughout my visit. I also loved the convenient location, which was close to the city and easy to access.

Cons:

I had a very positive experience overall and did not encounter any issues during my stay.

2026-08-27 • via Nuitee
K
Kaur • solo_traveller • fj
4
Pros:

Clean bathroom and washroom. Nice bed ans clean room overall.

Cons:

Food was HORRIBLE menu was limited. Curry was SALTY and watery especially pork curry. The room phone was not working the staffs were NOT responding when told to collect the tray. The food took almost 1 to 2 hours to arrive. Cold food!!!!!

2026-08-26 • via Nuitee
R
Riz • family_with_children • ca
9
Definitely return here
Pros:

Great rooms and lobby. The food was good (pizza & pasta). Staff were very nice, mocha drinks were great as well.

Cons:

Had an issue with lost & found but it all worked out.

2026-08-23 • via Nuitee
V
V6208ZVvl • Business
10
Exceptional hospitality
Pros:

I would like to express my sincere appreciation to Peni at Holiday Inn for the exceptional hospitality and outstanding service provided throughout my three-week stay.
Thank you for always making me feel welcomed, comfortable, and truly at home. Your kindness, warmth, professionalism, and attention to detail made such a positive difference during my stay. Every interaction was pleasant, and your genuine care and willingness to go the extra mile did not go unnoticed.

I am truly grateful for the wonderful experience and the memories I will take with me. Your exceptional service is a true reflection of what great Fijian hospitality looks like, and I sincerely appreciate everything you did.

Wishing you all the very best, and I will see you again on my next visit!

2026-08-22 • via Tripadvisor
V
vishnuw2025 • Family
10
Helpful people, clean rooms, good food
Pros:

The rooms were clean and fresh. A woman named Peters was very helpful and kind, going out of her way to assist when we needed extra service. Security was friendly and alert. The men in the lobby were happy to help with bags and umbrellas. The food very good, beyond our expectations. 10 out of 10 for our stay.

2026-08-22 • via Tripadvisor