Palacio de los Duques, a Gran Meliá Hotel - The Leading Hotels of the World

Hotels
•
The Leading Hotels of the World
9.2 (1926 reviews)
Cuesta Santo Domingo, 5 y 7 , Madrid , ES
+34 915 41 67 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Small room size
Cleanliness issues

Categories

Cleanliness
8.38
Cleanliness needed improvement as guests mentioned issues with the room's cleanliness.
Service
9.35
Overall staff service was highlighted positively, though there are mentions of occasional arrogance.
Location
9.89
Consistently praised for its fantastic location near major attractions.
Room Quality
8.84
Rooms were reported as comfortable but smaller than expected.
Amenities
8.87
Amenities like the rooftop pool and breakfast were well-received.
Value for Money
9.33
The quality and service justify the price point according to several guests.
Food and Beverage
9.38
The breakfast is highly praised, with a good variety.
Overall Experience
9.55
Guests had a generally wonderful experience, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:53

Property Description

Luxurious Accommodation
Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers elegantly designed rooms and suites with modern amenities, including a 49-inch LED-TV, Nespresso coffee machine, and free WiFi. The private bathrooms are equipped with upscale features like heated floors and premium toiletries.

Gastronomic Delights
Indulge in a culinary journey at the hotel's 3 restaurants, where you can savor Spanish and French cuisines paired with exquisite wines. Unwind at the bar or enjoy a tranquil moment at the tea corner, offering a variety of beverages to suit your taste.

Exceptional Facilities
Experience ultimate relaxation at the Thai Room wellness center or stay active at the 24-hour gym. Don't miss the opportunity to take a dip in the seasonal rooftop pool while enjoying panoramic city views. With its historic garden and proximity to Madrid's iconic landmarks, this hotel is a perfect blend of luxury and convenience.

To experience the epitome of luxury and hospitality, book your stay at Palacio de los Duques Gran Meliá - The Leading Hotels of the World today.

Important information:

All cots are subject to availability.

Please note, when booking more than 9 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival.

Please note this area has some parking restrictions. Guests must contact the hotel in order to provide their car number.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Property Video

Guest Reviews

9.2
Based on 1926 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.89
Room Quality: 8.84
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 9.38
Overall Experience: 9.55
E
Emma • couple • gb
10
2026-11-01 • via Nuitee
A
Anna • family_with_children • ru
8
2026-10-27 • via Nuitee
E
Enrique • couple • nl
9
Exelente
Pros:

Muy bien

2026-10-26 • via Nuitee
I
Irina • couple • cy
10
Exceptional quality! Beyond expectations!
2026-10-25 • via Nuitee
C
Christophe • family_with_children • bg
9
Excellent
Pros:

Thw room

2026-10-24 • via Nuitee
K
Kris • extended_group • be
10
2026-10-23 • via Nuitee
J
Jean-Clément • solo_traveller • fr
10
Fabuleux
Pros:

Les concierges sont formidables !
J’ai beaucoup aimé tout le reste

2026-10-17 • via Nuitee
E
Erik • couple • dk
10
2026-10-17 • via Nuitee
H
houra • family_with_children • ae
8
2026-10-16 • via Nuitee
P
Parsonage • family_with_children • us
9
Pros:

The hotel is in an excellent central Madrid location. The room was large and comfortable. We ate at both restaurants, and the food and service were excellent. The breakfast buffet had some very good choices, and the à la carte menu was also very good. The staff in all areas of the operation were friendly, polite and efficient.

Cons:

The controls for the lighting in the rooms was complicated to understand and operated - probably user error, but there were no instructions.

2026-10-14 • via Nuitee
J
Jean-Baptiste • extended_group • fr
9
PARFAIT
Pros:

EMPLACEMENT
PETIT DEJEUNER

2026-10-12 • via Nuitee
A
Ahmet • couple • ge
10
2026-10-11 • via Nuitee
E
enrique • couple • ch
5
PAS du tout pour travailler à Madrid
Cons:

Attendre 40 m por obtener un taxi

2026-10-11 • via Nuitee
E
Eduardo Bo • solo_traveller • py
10
2026-10-10 • via Nuitee
L
Lucas • extended_group • ar
10
2026-09-17 • via Nuitee
J
Jan • couple • gb
9
2026-09-15 • via Nuitee
S
Silvio • family_with_children • mt
7
Underwhelming
Pros:

The location of the hotel is within a short walking distance of the main attractions in Seville. The building itself is mesmerizing with amazing historic and architectural features. Rooms

Cons:

The place could be cleaner and service could be a bit better for the proce.

2026-09-15 • via Nuitee
T
Thor • couple • us
9
2026-09-14 • via Nuitee
B
Beatrice • solo_traveller • fr
10
Pros:

Tout

Cons:

Rien

2026-09-14 • via Nuitee
M
MARIA CLAUDIA • solo_traveller • co
10
Pros:

Todos los detalles, la comida, la música ambiental en vivo, el desayuno, el jardín para tomar el desayuno, las personas dedicadas a la atención espectaculares, el rooftop y la ubicación inmejorables

2026-09-13 • via Nuitee