Palacio de los Duques, a Gran Meliá Hotel - The Leading Hotels of the World

Hotels
•
Gran Melia Hotels & Resorts
9.2 (1857 reviews)
Cuesta Santo Domingo, 5 y 7 , Madrid , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Small room size
Cleanliness issues

Categories

Cleanliness
8.38
Cleanliness needed improvement as guests mentioned issues with the room's cleanliness.
Service
9.35
Overall staff service was highlighted positively, though there are mentions of occasional arrogance.
Location
9.89
Consistently praised for its fantastic location near major attractions.
Room Quality
8.84
Rooms were reported as comfortable but smaller than expected.
Amenities
8.87
Amenities like the rooftop pool and breakfast were well-received.
Value for Money
9.33
The quality and service justify the price point according to several guests.
Food and Beverage
9.38
The breakfast is highly praised, with a good variety.
Overall Experience
9.55
Guests had a generally wonderful experience, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:53

Property Description

Luxurious Accommodation
Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers elegantly designed rooms and suites with modern amenities, including a 49-inch LED-TV, Nespresso coffee machine, and free WiFi. The private bathrooms are equipped with upscale features like heated floors and premium toiletries.

Gastronomic Delights
Indulge in a culinary journey at the hotel's 3 restaurants, where you can savor Spanish and French cuisines paired with exquisite wines. Unwind at the bar or enjoy a tranquil moment at the tea corner, offering a variety of beverages to suit your taste.

Exceptional Facilities
Experience ultimate relaxation at the Thai Room wellness center or stay active at the 24-hour gym. Don't miss the opportunity to take a dip in the seasonal rooftop pool while enjoying panoramic city views. With its historic garden and proximity to Madrid's iconic landmarks, this hotel is a perfect blend of luxury and convenience.

To experience the epitome of luxury and hospitality, book your stay at Palacio de los Duques Gran Meliá - The Leading Hotels of the World today.

Important information:

All cots are subject to availability.

Please note, when booking more than 9 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival.

Please note this area has some parking restrictions. Guests must contact the hotel in order to provide their car number.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 1857 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.89
Room Quality: 8.84
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 9.38
Overall Experience: 9.55
S
Stephane • couple • fr
9
2026-06-13 • via Nuitee
A
Ariëtte • couple • nl
9
Heerlijk hotel dat veel waar voor het geld biedt!
Pros:

Gewoon fijn hotel waar je je snel thuisvoelt

Cons:

Sombere kamer

2026-06-08 • via Nuitee
I
isabelle • couple • fr
10
2026-06-07 • via Nuitee
J
John • couple • gb
9
2026-06-04 • via Nuitee
A
Andrew • couple • gb
9
A very comfortable and well run hotel.
Pros:

Location and the fact it has a courtyard where you can have a drink.

Cons:

Not much

2026-06-03 • via Nuitee
T
Thomas • couple • gb
8
2026-06-03 • via Nuitee
L
Lobry • family_with_children • nl
10
Géweldig. Het kost wat maar dan heb je ook wat.
Pros:

Personeel was fantastisch. Het ontbijt was geweldig. Het zwembad op het dak was echt een bonus om eventjes te relaxen. De Thaise Spa is echt een aanrader. En ik heb heerlijk gesport in de gym.

2026-06-02 • via Nuitee
S
sefrioui59 • solo_traveller • ma
10
Pros:

Le personnel est à l'écoute et très cordiale , la propreté est irréprochable.

2026-06-01 • via Nuitee
B
Bernard • family_with_children • fr
9
Remarquable
Pros:

Une véritable atmosphère de luxe simple. Un service à très haut niveau et une équipe très compétente.

Cons:

Suite un peu sombre et un wifi insuffisant.

2026-06-01 • via Nuitee
A
Arita • couple • fi
8
2026-06-01 • via Nuitee
D
DAVID • solo_traveller • es
10
Excelente
Pros:

Todo genial

Cons:

No hubo nada que no nos gustara

2026-06-01 • via Nuitee
M
Mario • couple • hr
10
Pros:

Location, Roberto from the reception is very nice, garden is spectacular, rooftop is nice so you can cool down in a pool and rest.

2026-06-01 • via Nuitee
P
Philip • couple • gb
10
Very luxurious great in every way
Pros:

Great location, fantastic pool and roof top, great breakfast

Cons:

Not a lot

2026-06-01 • via Nuitee
Y
Yael • solo_traveller • il
10
2026-06-01 • via Nuitee
I
Ildefonso • couple • es
10
2026-05-31 • via Nuitee
D
Denise • solo_traveller • us
9
2026-05-30 • via Nuitee
K
Kamil • couple • ru
9
2026-05-29 • via Nuitee
C
Carolyn • couple • ph
9
Wonderful
Pros:

I was happy it satisfied my expectations based on the description of the hotel . A wonderful lobby with salons to relax in all day .

Cons:

Nada

2026-05-29 • via Nuitee
D
Didier • couple • ch
10
2026-05-28 • via Nuitee
C
Cristina • couple • it
9
Amazing journey
Pros:

Special Rooms

Cons:

Nothing

2026-05-28 • via Nuitee