PortoBay Rio de Janeiro

Hotels
•
Porto Bay Hotels & Resorts
8.8 (3835 reviews)
Avenida Atlântica,1500 , Rio de Janeiro , br
+55 21 2546-8000

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Cons:
Room maintenance issues
High pricing during peak times

Categories

Cleanliness
8.28
Some reviews mention areas in need of upgrading and specific cleanliness issues.
Service
9.25
Many positive mentions of friendly and accommodating staff.
Location
9.29
Consistently praised for being ideal and well-located.
Room Quality
8.24
Comments indicate rooms could use renovation, but also mention comfortable rooms.
Amenities
8.77
Facilities like the pool and bar received praise, but some amenities were found lacking.
Value for Money
8.73
While some find the prices high, others feel they correspond to the service and location.
Food and Beverage
8.78
Breakfast service and food were noted as good, but variety was mentioned as limited.
Overall Experience
9.05
Overall experiences were positive, highlighting enjoyment and memorable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:47

Property Description

Stunning Views and Bossa Nova Music
Boasting breathtaking views of Sugarloaf, Corcovado, and Copacabana beach, PortoBay Rio de Janeiro offers a unique experience. Guests can enjoy exotic drinks with bossa nova music while witnessing Rio's beautiful sunset.

Luxurious Rooms with Sea Views
The 4-star hotel provides rooms with flat-screen cable TV, minibar, and some with private balconies. Whether enjoying panoramic views or relaxing by the sea, guests are guaranteed a comfortable stay.

Culinary Delights and Beach Amenities
Indulge in exotic fruit cocktails at Bossa Lounge or savor international and Brazilian cuisine at La Finestra restaurant. The hotel also offers beach towels, parasols, and chairs for a perfect beach day.

Experience the best of Rio de Janeiro at PortoBay. Book your stay now to enjoy luxury and comfort by the beach.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

The physical credit card used to pay for the booking must be presented at the hotel at check-in.

Please note that the credit card used to make the payment of the reservation must be from one of the guests staying in the room. If this is not the case, please contact the hotel prior to the check-in date.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GIG

Location

Guest Reviews

8.8
Based on 3835 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
H
Helena • couple • gb
8
2026-08-29 • via Nuitee
M
Meribel • solo_traveller • cl
1
Pésima experiencia: mala infraestructura, servicios cerrados y cobro indebido
Pros:

Nada, es un hotel muy deficiente y caro. No lo recomiendo.

Cons:

Es mi tercera vez en Río y tomé la mala decisión de cambir de hotel, pensando que pagando más, sería mejor y me equivoqué, acá van algunas razones. El hotel se encuentra en remodelación y el ruido es insoportable TODO el día. Si bien es una casualidad, es grave que el hotel no informe o permita cancelar la estadía porque prácticamente no se podía estar en la habitación. Me comuniqué desde el primer momento con Booking, plataforma que NUNCA respondió. Pero eso no fue todo. El hotel tiene serios problemas, no tiene aislación del ruido y hasta el baño del piso superior se escucha, así como también los ruidos del ascensor. El gimnasio y sauna estaba cerrados. Solo tenía un ascensor funcionando para un hotel grande, lo que provocaba aglomeraciones. El baño no contaba con extractor de aire ni secador de cabello. Ya algo que me pareció gracioso, la cama king tenía cobertores de cama de una plaza, no sé si se usa en otros hoteles pero al dormir con mi pareja términabamos con un pedazo de tela encima cada uno.
Por el tema del ruido no podíamos estar en la habitacion de 8 de la mañana a 6 de la tarde, después de muchos reclamos, el hotel me ofreció un 20 por ciento de descuento, cerca de 680 reales, algo totalmente absurdo considerando la mala experiencia en general de la estadía. Finalmente, llegué a mi país y ese descuento apareció como un cargo en mi cuenta bancaria.
Recomiendo buscar otros hoteles en Copacabana que son más sensillos, mejor ubicados (más cerca de Leblon y buenos restoranes) y más economicos, pero lo que es más relevante, con una politica de atención al cliente honesta y eficiente.

2026-08-29 • via Nuitee
C
Caio • family_with_children • br
9
2026-08-28 • via Nuitee
R
Recavalcanti • couple • br
9
Foi uma comemoração de aniversário excelente! O htl gentilmente ofereceu um lindo bolinho no quarto.
Pros:

Excelente pequeno-almoço . A hostess Larissa fez os momentos do café da manhã serem especiais! Atenciosa e sempre disposta a solucionar qualquer dúvida!
A vista do quarto é fantástica.
Os funcionários da recepção super gentis.

Cons:

O box não possui alça de segurança, o que torna o banho arriscado! O box tem meia porta de blindex o que deixa o banheiro alagado.

2026-08-28 • via Nuitee
M
Mere • solo_traveller • nz
8
2026-08-27 • via Nuitee
P
Patricia • solo_traveller • ch
7
Pros:

Too Lage

Cons:

Könnte besser unterhalten und gepflegt sein.

2026-08-27 • via Nuitee
I
Ismael • couple • gn
9
2026-08-26 • via Nuitee
A
AquiGabriel • solo_traveller • br
10
Pros:

Este hotel proporciona uma experiência única ao visitar Copacabana. O atendimento dos funcionários, o restaurante e o bar no terraço foi um grande diferencial positivo. Outro ponto muito positivo é a academia no topo do prédio, com uma vista única é surreal.
O café da manhã é bem completo e muito saboroso, servido no mesmo local do restaurante.

Outro ponto positivo, que certamente nos fará retornar, é a comodidade do serviço de praia, com cadeiras e segurança. Lá o pessoal ajuda com informações da praia e com o quiosque para pegar bebidas e comida.

Cons:

Gostamos de praticamente tudo e recomendamos o hotel.

2026-08-24 • via Nuitee
W
Wayanay • couple • ie
3
Very disappointed
Pros:

The location is great

Cons:

The room was extremely dirty and the towels were filthy we spend lots of money and got extremely dissatisfied with the room.

2026-08-24 • via Nuitee
C
Camila • family_with_children • br
9
Pros:

Chuveiro excelente. Cama confortável.

Cons:

Café da manhã podia ser um pouco mais variado.

2026-08-24 • via Nuitee
D
Diogo • couple • br
10
Melhor Hotel do RJ para Casais
Pros:

Melhor hotel do Rio de Janeiro para Casais. Disparado....
Muito feliz com tudo, parabéns equipe Portobay

2026-08-24 • via Nuitee
S
Simon • solo_traveller • ch
8
Pros:

good value for money at the copa cabana!

2026-08-23 • via Nuitee
N
nestor • couple • de
10
2026-08-22 • via Nuitee
M
Michael • couple • de
10
Toller Urlaub in Rio
Pros:

Frühstück war sehr gut, hervorragende Lage direkt an der Copacabana, trotzdem nachts ruhig, sehr freundliches Personal, sehr empfehlenswert.

2026-08-22 • via Nuitee
S
Sara • couple • se
10
2026-08-21 • via Nuitee
V
Virginie • extended_group • fr
10
Magique
Pros:

Hôtel très propre, bonne literie, douche très bien.
Roof top avec superbe vue.
Nourriture excellente.
Personnel très sympa.
Coin privé sur la plage.

Cons:

Ascenseur un peu long mais ça va ☺️

2026-08-21 • via Nuitee
F
florence • family_with_children • fr
7
Bel hôtel
Pros:

Petits déjeuners et repas copieux.
Personnel sympathique et attentionné.
Rooftop appréciable.
Situation géographique.

Cons:

Je me suis fait voler à 20m de l'hôtel. Impossible de déposer plainte en ligne, même plus tard.

2026-08-20 • via Nuitee
R
Rolling Sebas • solo_traveller • nl
9
Pros:

Prachtige ligging op de Copacabana. Uitgebreid en lekker ontbijt. Zwembad op het dak met mooi uitzicht. Vriendelijk personeel die vlot excursies regelen. Nette kamer met balkon met zijdelings zeezicht.

2026-08-19 • via Nuitee
L
Llamazares Estrada • couple • es
10
2026-08-19 • via Nuitee
M
Martina • couple • it
8
Ottimo
Pros:

Struttura accogliente con personale disponibile per ogni necessità. Bella vista e ottima posizione.

Cons:

Pochi ascensori per gestire 20 piani e tutte le camere. Tempi di attesa molto lunghi per raggiungere i vari piani.
Colazione migliorabile, poca scelta.

2026-08-17 • via Nuitee