Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Room Quality
Food and Beverage
Amenities
Cons:
Location concerns
Value for Money issues

Categories

Cleanliness
9.21
The hotel is cleaned to a very high standard.
Service
9.68
Staff were exceptionally helpful and friendly.
Location
8.22
Some reviews noted the location was not ideal for getting around.
Room Quality
9.17
The room was spacious and comfortable, with nice linens.
Amenities
9.2
Offered thoughtful convenience items and luxurious facilities.
Value for Money
8.16
Some mentioned paid access to amenities which seemed odd for a 5-star.
Food and Beverage
9.21
Breakfast options were rich and delicious, with a variety of choices.
Overall Experience
9.18
Overall a highly recommended stay with little to complain about.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:09

Property Description

Luxurious Accommodation
Imperial Hotel Osaka offers elegant guest rooms with chic décor, satellite LCD TV, and spacious en suite bathrooms for a comfortable stay.

Top-Notch Amenities
Guests can enjoy a fitness club, swimming pool, and rejuvenating massage treatments. The hotel also features a business centre, hair salon, and flower shop for added convenience.

Fine Dining Experience
Indulge in sophisticated French cuisine at Les Saison with panoramic city views, fresh seafood and steaks at Kamon, or lavish Chinese dishes at Jasmine Garden for a culinary delight.

Experience luxury and convenience at Imperial Hotel Osaka. Book now for an unforgettable stay!

Important information:

Photo identification and credit card used at the time of booking are required upon check-in.
The name on the photo identification presented at check-in must match the name on the reservation.

The fitness center including a swimming pool, public bath and sauna is available for an additional fee per entry. To use the fitness center, guests must be 18 years and older.

Please note, the fitness center is closed on the third Tuesday of each month due to facility maintenance.

The free shuttle bus runs every 20 minutes between Imperial Hotel Osaka and JR Osaka station.

Weekdays: From Hotel 10:00~21:40 From JR Osaka Station 10:20~21:40
Weekends and national holidays: From Hotel 8:20~21:40 From JR Osaka station 8:00~21:40

The main entrance on the ground floor is closed between 23:00 (midnight) and 07:00 in the morning. Please use the entrance on the 2nd floor during those hours.

Breakfast for children over 4 years is provided for an additional fee.

Guests with children must inform the property at the time of booking. Please specify how many children will be staying and their respective ages in the special request box.

Children age of 12 or under and for guests other than overnight guests are not allowed to enter 23rd Floor Exective lounge" Imperial Floor Lounge".An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Location

Guest Reviews

9
Based on 2172 reviews
Cleanliness: 9.21
Service: 9.68
Location: 8.22
Room Quality: 9.17
Amenities: 9.2
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 9.18
J
Jonathan • solo_traveller • us
10
Pros:

Very nice and helpful staff. Area around there a little"dead", but less crowded, and 30 minute walk or subway ride to the poplur areas. The rooms were good size, comfortable beds, facilities were great (but for an extra fee), and the staff was extremely kind and quick to help. Highly recommend. View of the river is great, must be extra beautiful during the Cherry Blossom season.

2026-09-19 • via Nuitee
N
Natsuko • solo_traveller • jp
9
👍
Pros:

シャトルバス

Cons:

お部屋に行くエレベーターと高層階またはB1に行くエレベーターが違うので、間違えて乗ってしまう。エレベーターが視界から隠れているので、最初わかりづらかった。

2026-09-19 • via Nuitee
K
KOUEI • couple • jp
10
2026-09-19 • via Nuitee
S
Simi • couple • gb
10
Great experience compare to other 5 starts hotel in Osaka.
Pros:

Staff is very nice!

2026-09-19 • via Nuitee
Y
Yoko • solo_traveller • fr
9
2026-09-19 • via Nuitee
M
mai • couple • jp
10
2026-09-18 • via Nuitee
S
Stephen • solo_traveller • jp
10
A place to relax even when on business with professional staff that can ensure everything goes smoothly.
Pros:

Very comfortable with great amenities

2026-09-17 • via Nuitee
G
Georg • extended_group • at
10
Pros:

Fantastisches Restaurant mit atemberaubenden Blick im obersten Stock und einem unglaublichen Kobe beef

2026-09-16 • via Nuitee
橋本 • solo_traveller • jp
9
2026-09-16 • via Nuitee
D
Diego • couple • co
10
2026-09-15 • via Nuitee
Y
yasuda • solo_traveller • jp
10
最高
Pros:

スタッフの対応が素晴らしい。

Cons:

全てパーフェクト。

2026-09-07 • via Nuitee
B
Brittany • solo_traveller • jp
10
Pros:

The staff were all incredibly kind and helpful. The room was also very clean and all features and details felt very well thought through in their design.

2026-09-07 • via Nuitee
T
TzuJung • couple • tw
10
2026-09-05 • via Nuitee
A
Amal • couple • kw
10
We would happily stay here again!
Pros:

Our stay at the Imperial Hotel Osaka has been absolutely wonderful. The hotel is beautiful, comfortable, and the service has been exceptional from start to finish.

I would especially like to give a huge thank you to Yokoy Ama. She was truly amazing — incredibly kind, friendly, helpful, and always had the biggest smile. Her positive attitude and warm personality made us feel genuinely welcomed and cared for. She went above and beyond to help us with everything we needed, and her kindness and professionalism really stood out.

Cons:

Nothing

2026-09-05 • via Nuitee
M
Masumi • solo_traveller • jp
10
Pros:

部屋のインテリア、スタッフの対応。

Cons:

中心部からの距離。シャトルバスで20分から30分かかる。

2026-09-02 • via Nuitee
田代 • solo_traveller • jp
10
2026-08-31 • via Nuitee
R
REIKO • couple • jp
8
2026-08-30 • via Nuitee
A
Aleksandr • solo_traveller • ru
10
2026-08-26 • via Nuitee
L
Lisa • solo_traveller • jp
10
2026-08-26 • via Nuitee
S
shimazu • solo_traveller • jp
10
ひのうちどころのないホテル
Pros:

シャトルバスがあったこと。
部屋からの眺めが良かったこと。
無料の飲み水が提供されていたこと。
スタッフの対応が優しく素早く客の困り感を察知して誘導してくれたこと。

Cons:

無し

2026-08-25 • via Nuitee