Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent staff and service
Superb location
Cons:
Geen banaan bij het ontbijt.

Categories

Cleanliness
10
Rooms described as very well appointed and clean.
Service
10
Staff received multiple compliments for being professional, efficient, and friendly.
Location
10
The hotel is perfectly located near key attractions.
Room Quality
10
Rooms described as beautiful, spacious, and comfortable.
Amenities
10
Amenities like rooftop bar and pool are well-received.
Value for Money
10
Guest satisfaction suggests good value given the quality of service.
Food and Beverage
10
Breakfast and the rooftop menu are highlighted as excellent.
Overall Experience
10
Guests express gratitude and high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:43

Property Description

Luxurious Accommodation
Experience comfort and style at The Oriental Jade Hotel in Hanoi. Each air-conditioned room is elegantly furnished with modern amenities, including a flat-screen TV and a safety deposit box. Some rooms even boast balconies with stunning city views, ensuring a memorable stay.

Dining Excellence
Indulge in a culinary journey at our hotel's restaurant, offering a diverse menu of Vietnamese, Asian, and European cuisine. Start your day with a delicious buffet, continental, or American breakfast. Special dietary needs are catered to with vegetarian, dairy-free, and vegan options available upon request.

Prime Location
Located near iconic landmarks like St. Joseph Cathedral and Hoan Kiem Lake, The Oriental Jade Hotel is the perfect base for exploring Hanoi. Enjoy convenient access to shopping at Trang Tien Plaza and cultural performances at the Hanoi Opera House, all just a stone's throw away.

Book now for an unforgettable stay at The Oriental Jade Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

10
Based on 4332 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
A
alzahrani • family_with_children • vn
9
Pros:

مساحة الغرفة كانت ممتازه والغرفة مريحة ونظيفة والموقع جدا ممتاز وفي موقع حيوي

Cons:

الفندق رفض يلغي الحجز وكان متمسك بسياسة الحجز من بوكينق

2026-10-24 • via Nuitee
A
Armin • solo_traveller • at
10
Außergewöhnlicher Aufenthalt in einer wunderbaren Stadt
Pros:

Wirklich außergewöhnlicher Service, tolle Lage und sehr gutes Frühstück. Das Personal ist besonders freundlich, der Concierge war unglaublich hilfsbereit und hat uns bei der Planung unserer Reise maßgeblich unterstützt. Er war immer erreichbar und hat sich um Transport und Unterkünfte gekümmert. Ganz toll.

2026-10-24 • via Nuitee
C
Chris • solo_traveller • au
10
2026-10-23 • via Nuitee
D
Dirk • couple • au
8
2026-10-23 • via Nuitee
G
Gareth • solo_traveller • us
10
2026-10-22 • via Nuitee
B
Boothroyd • solo_traveller • gb
10
An ideal base to settle in to Hanoi and explore the old town and the lake.
Pros:

Location is perfect.
Complimentary massage makes arrival and settling in a most lovely experience.

2026-10-21 • via Nuitee
W
Werner • solo_traveller • ch
9
2026-10-20 • via Nuitee
N
nasser • family_with_children • gb
10
Pros:

An exceptional stay from start to finish. The team were incredibly friendly, courteous and attentive, and genuinely couldn't do enough for you. The room was lovely, spacious and very comfortable, and the breakfast was absolutely outstanding. Fantastic hospitality throughout and a really enjoyable experience.

2026-10-18 • via Nuitee
N
nasser • family_with_children • gb
10
Pros:

An exceptional stay from start to finish. The team were incredibly friendly, courteous and attentive, and genuinely couldn't do enough for you. The room was lovely, spacious and very comfortable, and the breakfast was absolutely outstanding. Fantastic hospitality throughout and a really enjoyable experience.

2026-10-18 • via Nuitee
M
Matar • couple • ae
10
2026-10-17 • via Nuitee
Y
Yair -Inbal • family_with_children • il
9
A nice stay at beautiful Hanoi
Pros:

Great location and view, but the room was quiet.

2026-10-17 • via Nuitee
M
Manoharan • family_with_children • sg
9
Pros:

Location

Cons:

In room entertainment

2026-10-17 • via Nuitee
D
Daljit • couple • gb
10
Great hotel , great location
Pros:

Great hotel excellent staff .. very attentive.. bar staff could be a little more attentive

Cons:

Bar staff could be more attention

2026-10-16 • via Nuitee
F
Freerk • solo_traveller • au
10
Perfect location
Pros:

Perfect location, very friendly staff

Cons:

None

2026-10-16 • via Nuitee
F
Freerk • solo_traveller • au
10
Excellent hotel in perfect location
Pros:

Perfect location, very friendly staff

Cons:

None

2026-10-16 • via Nuitee
E
ELISA • couple • fr
10
2026-10-16 • via Nuitee
M
Meshi • solo_traveller • il
10
2026-10-15 • via Nuitee
M
Moosa • couple • ae
9
We had a great time at this hotel and thank you to all the staff.
Pros:

I liked the location and the breakfast specially the staff at the breakfast restaurant in particular thr waiter Long who was every where breakfast and then night restaurant same day and always with a smile and excellent service.

Cons:

The building looked too small and narrow and didn't seem like a 5 star hotel.

2026-10-15 • via Nuitee
M
Milena • couple • be
10
Amazing breakfast and hospitality
Pros:

Breakfast and pool in the heart of old quarter.
Attention and kindness of staff.

2026-10-14 • via Nuitee
R
Raymond • couple • us
10
A great facility in an ideal location and staffed by a professional team.
Pros:

The location is ideal.... within the Old Quarter and a short walk to the French Quarter. The staff was incredibly friendly, attentive and eager to please. The entire premises wa# very clean and comfortable. Definitely would stay here again.

2026-10-14 • via Nuitee