Hotel Indigo - Williamsburg - Brooklyn by IHG

Hotels
•
Hotel Indigo
7.7 (1627 reviews)
500 Metropolitan Avenue , Brooklyn , us
+1 718-577-2525

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Decent staff
Cons:
Overpriced amenities
Cleanliness issues

Categories

Cleanliness
7.2
Issues with cleanliness mentioned, including smudged walls and dated facilities.
Service
8.2
Mixed reviews, with some complaints about staff rudeness and service shortcomings.
Location
9.2
Repeatedly praised as 'great' and convenient for access to local areas.
Room Quality
7.2
Dated rooms and broken amenities were noted. Descriptions indicated a need for upgrades.
Amenities
7.7
Amenities were functional but lacked atmosphere and were considered overpriced.
Value for Money
6.7
General consensus was that the hotel did not provide good value for the price.
Food and Beverage
7.2
Food pricing criticized as exorbitant, with average service described.
Overall Experience
8.2
While there were significant complaints, many guests left with a satisfactory impression overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:30

Property Description

Luxurious Amenities and Services

Hotel Indigo - Williamsburg - Brooklyn, an IHG Hotel, offers a range of luxurious amenities including a seasonal outdoor swimming pool, fitness centre, and a garden for a relaxing stay. The 24-hour front desk staff fluent in multiple languages ensures exceptional service round the clock.

Convenient Facilities

Guests can take advantage of private parking, a shared lounge, terrace, and a bar on-site. The business centre, concierge service, and luggage storage add convenience to your stay. Free WiFi and balcony rooms are also available for added comfort.

Nearby Attractions

Conveniently located just 4.9 km from Barclays Center and NYU, Hotel Indigo offers easy access to popular attractions. Don't miss the chance to experience the vibrant neighborhood of Williamsburg. Book your stay now for a memorable experience.

Important information:

Children can only use the pool from 9:00 to 13:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 37 per day.

Location

Guest Reviews

7.7
Based on 1627 reviews
Cleanliness: 7.2
Service: 8.2
Location: 9.2
Room Quality: 7.2
Amenities: 7.7
Value for Money: 6.7
Food and Beverage: 7.2
Overall Experience: 8.2
S
Suzanne • couple • us
10
2026-07-25 • via Nuitee
F
Franziska • couple • us
5
2026-07-24 • via Nuitee
S
solange • extended_group • ar
10
2026-07-22 • via Nuitee
M
Maria • couple • at
4
2026-07-22 • via Nuitee
אבוקסיס • solo_traveller • il
1
2026-07-20 • via Nuitee
H
Hussein • family_with_children • us
6
It was okay
Pros:

Pet friendly

Cons:

The tv was broken and pool was green

2026-07-19 • via Nuitee
S
Sophia • couple • us
8
2026-07-12 • via Nuitee
B
Barak • solo_traveller • gr
9
2026-07-11 • via Nuitee
B
Barak • solo_traveller • gr
9
2026-07-09 • via Nuitee
S
Shartia • couple • us
1
2026-07-09 • via Nuitee
M
Marco • couple • it
3
2026-07-08 • via Nuitee
S
Stella • solo_traveller • us
8
Pros:

Location.

Cons:

Pool policy.

2026-07-07 • via Nuitee
K
keith • couple • us
9
2026-07-03 • via Nuitee
R
Ronny Vargas • solo_traveller • us
10
2026-07-03 • via Nuitee
L
Lakita • couple • us
7
2026-07-01 • via Nuitee
A
Andrea • solo_traveller • gb
10
10/10 will stay again
Pros:

Honestly loved this hotel. Staff are so friendly and helpful but in a low-key way - shout out Chandler. Facilities are excellent - pool has sun all day and has a cool vibe. Gym is great. Rooms are a great size and have everything you need. Location is perfect. Close to shops, food, bars, subway is 10 minutes to Manhattan. Cannot fault this place I will definitely stay there again.

Cons:

The only thing we didn't love was the coffee pods and machines in the room but no biggie, we just ordered cappuccinos via room service.

2026-07-01 • via Nuitee
W
William • couple • us
10
2026-07-01 • via Nuitee
J
Jonina Gudny • extended_group • is
9
2026-06-30 • via Nuitee
S
Shai • solo_traveller • il
9
2026-06-24 • via Nuitee
W
Whitney • solo_traveller • us
10
Great weekend getaway!
Pros:

The location was excellent. The staff was friendly and welcoming.

2026-06-23 • via Nuitee