Ramada Plaza by Wyndham Niagara Falls

Hotels
Ramada
7.6 (1086 reviews)
7389 Lundy's Lane , Niagara Falls , ca

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spacious and comfortable rooms
Cons:
Cleanliness issues
Remote location with hidden charges

Categories

Cleanliness
5.9
Several guests reported issues with cleanliness, including a cockroach in the bed and a dirty bathtub.
Service
8.9
Most reviews highlighted friendly and attentive staff.
Location
6.9
Location is too remote for some guests, but still considered decent by others.
Room Quality
8.4
The majority of reviews praised the spaciousness and comfort of the rooms.
Amenities
7.4
Amenities like the indoor pool and Starbucks were well received, but some facilities were closed.
Value for Money
7.4
Some guests felt the hotel was overpriced for the experience and location.
Food and Beverage
7.9
The restaurant received praise from guests, although some did not try the dining options.
Overall Experience
8
Mixed experiences but overall comfortable for most guests despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:19

Property Description

Convenient Location and Shopping
Located across from the Canada One Brand Name Outlets, the Ramada Plaza by Wyndham Niagara Falls offers a prime location for shopping enthusiasts. Guests can easily indulge in retail therapy right at their doorstep.

Relaxing Indoor and Outdoor Pools
Enjoy the best of both worlds with the hotel's indoor and outdoor pools. Whether you prefer a refreshing dip indoors or basking in the sun by the outdoor pool, there's something for everyone to unwind and relax.

Delicious Dining Options
Indulge in a culinary experience at the on-site Don Cherry's Restaurant for all-day dining or savor a delectable dinner at the popular Meat Market Niagara steakhouse. With a variety of dining options, your taste buds are in for a treat.

Book your stay at the Ramada Plaza by Wyndham Niagara Falls for a perfect blend of comfort, convenience, and culinary delights.

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply.

Pets can only be accommodated in specific room types and the guest must contact the hotel directly, prior to arrival, to guarantee a pet-friendly room.

The hotel is currently undergoing renovations and improvements. The areas included will be the dining rooms, select guest rooms, common hallways, lobby's. Due these ongoing improvements access to restaurants, pools or fitness areas may be limited. Dining facilities may be unavailable for select dates and times.

Public parking is available on site (reservation is not needed) and costs CAD 20 per day.

A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Parking is paid at the hotel directly, and it costs CAD 20.00+HST per night, per vehicle.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 20 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 1086 reviews
Cleanliness: 5.9
Service: 8.9
Location: 6.9
Room Quality: 8.4
Amenities: 7.4
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8
L
Lagman couple us
4
Pros:

Location

Cons:

Outdated and smelly carpets

2026-07-04 via Nuitee
S
Saturnino couple us
6
2026-07-03 via Nuitee
J
Jose couple ca
7
Good
Pros:

Good location

Cons:

Parking charge is imposed even with a valid Ontario handicap parking permit

2026-07-03 via Nuitee
A
avery extended_group gb
8
Nice comfortable stay with friendly staff
Pros:

The check in was straight forward and simple, best of our trip to Canada, room was spacious and clean.

Cons:

The restaurant was closed which I can understand due to upgrade, paying for parking but it was only $20 per night so not too bad.

2026-07-03 via Nuitee
S
Shokoohi Mehran family_with_children ca
2
Bad
2026-07-02 via Nuitee
G
ggboyszs solo_traveller ca
9
2026-07-02 via Nuitee
E
Evelyn family_with_children ca
9
Pros:

Spacious room, cleanliness

Cons:

Not enough supply of bathroom tissue

2026-07-01 via Nuitee
M
Matheus extended_group ca
10
2026-07-01 via Nuitee
S
Saranya solo_traveller ca
9
2026-06-30 via Nuitee
C
Caoimhe couple us
6
Pros:

Decent location, comfy beds, great cleanliness, dog friendly, and welcoming staff!

Cons:

Hidden fees - parking fees (why are you charging your paying guests for this?), random unspecified tax charges (multiple), and no access to drinking water other than plastic bottles at extra cost. These fees made the hotel stay more than double the fee originally listed.

2026-06-30 via Nuitee
H
Harold family_with_children us
7
Pros:

comfortable and clean rooms. Parking was good. elevators were quick. Quick UBER ride to the attractions.

Cons:

its under renovation i wish i knew more about that prior to booking. the rooms seem like they never finished decorating. The side our room was on faced the highway so at times it was noisy.

2026-06-29 via Nuitee
V
Vikki solo_traveller ca
8
Pros:

Room was clean and lots of space. Bed was very comfortable.

2026-06-29 via Nuitee
R
Robert couple ca
6
Alright
Pros:

Room was good
20 dollars for parking is a joke
Bed was comfortable

Cons:

Paying for parking

2026-06-29 via Nuitee
T
Tanja couple us
7
2026-06-27 via Nuitee
T
Trisha solo_traveller ca
8
2026-06-26 via Nuitee
M
Monica extended_group us
7
Pros:

Comfortable

Cons:

No lobby coffee for free had to pay $8 for a black coffee.

2026-06-26 via Nuitee
E
Emily family_with_children ca
4
Unless I was stuck without a place to stay I don’t think I’ll be back:
Pros:

It was cute and had a little coffee shop

Cons:

The water from the taps ran brown the whole time. My bath I ran for my daughter was brown :/

2026-06-25 via Nuitee
M
Mary solo_traveller au
9
Pros:

Clean and comfortable.

2026-06-25 via Nuitee
D
Desiree solo_traveller ca
8
Pros:

The staff was awesome.

Cons:

Food. Need more onsite or close by food.

2026-06-24 via Nuitee
M
maureen family_with_children us
8
it was nice
Pros:

right location

Cons:

heard highway all night and kids running up and down halls

2026-06-23 via Nuitee