Ramada Plaza by Wyndham Niagara Falls

Hotels
•
Ramada
7.2 (990 reviews)
7389 Lundy's Lane , Niagara Falls , CA
+1 905-356-6116

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
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Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Large/spacious suites
Fast check-in/out
Convenient for some (near outlets/falls)
Cons:
Pool cleanliness and smell issues
Daily parking fees and parking logistics
Distance/long walk to main attractions for many
Poor coffee and some bad restaurant feedback
Some rooms dark or dated; occasional broken TV/noise

Categories

Cleanliness
8
Rooms repeatedly described as very clean and comfortable, though isolated reports noted hair in a bathroom and occasional housekeeping misses; overall room cleanliness is a strong positive.
Service
8.2
Multiple reviews praise friendly, helpful staff and fast check-in/out; a few mentions of a rude front-desk employee reduce the score slightly.
Location
6.8
Location described as convenient by some (near outlets/falls) but many reviews call it far from Clifton Hill/attractions or a long walk; mixed sentiment with notable complaints about distance.
Room Quality
7.4
Guests frequently mention large, comfortable suites and good beds, but also note dark rooms, dated bathrooms that need renovation, occasional broken TVs and beds that are too soft for some preferences.
Amenities
6
Amenities receive several complaints: pool described as unclean/smelly, Starbucks with poor hours/staffing, parking logistics problematic (loading/unloading) and TV/coffee issues; overall below-par amenity experience.
Value for Money
7.6
Mixed perceptions: several guests call it a great value or fantastic price for suites, while others feel it is overpriced given distance from main attractions and added daily parking fees.
Food and Beverage
6.2
Multiple negative comments about coffee (stale/terrible/expired), an attached restaurant described as awful by some, and uncertain/late breakfast timing; F&B sentiment is largely negative.
Overall Experience
7.4
Overall mixed but leaning positive: many guests enjoyed clean, spacious rooms and helpful staff, while others would not return due to location, dated facilities, amenity issues and extra parking costs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Location and Shopping
Located across from the Canada One Brand Name Outlets, the Ramada Plaza by Wyndham Niagara Falls offers a prime location for shopping enthusiasts. Guests can easily indulge in retail therapy right at their doorstep.

Relaxing Indoor and Outdoor Pools
Enjoy the best of both worlds with the hotel's indoor and outdoor pools. Whether you prefer a refreshing dip indoors or basking in the sun by the outdoor pool, there's something for everyone to unwind and relax.

Delicious Dining Options
Indulge in a culinary experience at the on-site Don Cherry's Restaurant for all-day dining or savor a delectable dinner at the popular Meat Market Niagara steakhouse. With a variety of dining options, your taste buds are in for a treat.

Book your stay at the Ramada Plaza by Wyndham Niagara Falls for a perfect blend of comfort, convenience, and culinary delights.

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply.

Pets can only be accommodated in specific room types and the guest must contact the hotel directly, prior to arrival, to guarantee a pet-friendly room.

The hotel is currently undergoing renovations and improvements. The areas included will be the dining rooms, select guest rooms, common hallways, lobby's. Due these ongoing improvements access to restaurants, pools or fitness areas may be limited. Dining facilities may be unavailable for select dates and times.

Public parking is available on site (reservation is not needed) and costs CAD 20 per day.

A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Parking is paid at the hotel directly, and it costs CAD 20.00+HST per night, per vehicle.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.2
Based on 990 reviews
Cleanliness: 8
Service: 8.2
Location: 6.8
Room Quality: 7.4
Amenities: 6
Value for Money: 7.6
Food and Beverage: 6.2
Overall Experience: 7.4
C
Carol • family_with_children • ca
5
Honest review, should have stayed in St Catharines.
Pros:

Ample parking for bigger vehicles

Cons:

Starbucks inside the hotel has horrible hours. For the 3 hours they are open we never saw an employee.
Booked thru bookings.com.com and did not know about the extra parking fees. Thought this was a money grab for sure, as the hotel isnt by the actual falls. Smoking area is at main foors to enter, no other entrances to get in, so u have to walk thru the smoke. Also no place to park to load and unload your vehicle without blocking the handicapped spots. Employee at the front desk for checkin was not nice at all.

2026-10-26 • via Nuitee
H
Helai • couple • ca
1
2026-10-19 • via Nuitee
Y
Yan Yan • couple • hk
9
2026-10-16 • via Nuitee
L
Leah • family_with_children • ca
8
2026-10-16 • via Nuitee
G
Geron • family_with_children • ca
7
2026-10-15 • via Nuitee
C
C • couple • ca
6
Good for one night stay with excellent location across the outlet
Pros:

Location

Cons:

Room is too dark not enough lighting

2026-10-15 • via Nuitee
M
Marzenna • couple • ca
7
2026-10-15 • via Nuitee
J
Jimmy • couple • ca
10
2026-10-14 • via Nuitee
M
Mohammad • solo_traveller • ca
10
2026-10-14 • via Nuitee
J
Jimmy • couple • ca
10
Nice place clean and comfortable
Pros:

So clean and comfortable

Cons:

Nothing

2026-10-14 • via Nuitee
A
Anthony • solo_traveller • ca
7
Cons:

The tv didnt work for 2 days

2026-10-13 • via Nuitee
J
Jimmy • couple • ca
10
Pros:

The price and clean

2026-10-12 • via Nuitee
D
Daniel • solo_traveller • ca
9
2026-10-09 • via Nuitee
S
Stuart C • couple • ca
8
Great Value for $
Pros:

Excellent size and bed

Cons:

Bathroom could use a renovation

2026-10-09 • via Nuitee
O
O'Driscoll • solo_traveller • ca
7
2026-10-08 • via Nuitee
S
shane • extended_group • ca
10
Pros:

Check in and check out was fast
Staff very friendly
Rooms very clean

Cons:

Only thing we didn’t like was the coffee in our 8 rooms we had booked
Coffee was terrible lol
Besides that everything else was good

2026-10-07 • via Nuitee
S
Susan • solo_traveller • de
8
2026-10-07 • via Nuitee
H
Heather • couple • ca
5
Cons:

Too noisy could not sleep.
Coffe stale and milk product expired in toom

2026-10-07 • via Nuitee
P
Paul • couple • ca
9
2026-09-19 • via Nuitee
G
George • solo_traveller • us
9
Pros:

Staff was friendly

2026-09-16 • via Nuitee