Holiday Inn - Hamburg - Berliner Tor by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.1 (7605 reviews)
Wikingerweg 2 , Hamburg , DE
+49 40 3346490

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Clean rooms and bathrooms
Friendly/helpful staff (many mentions)
Good, varied breakfast
Central / convenient location for many guests
Comfortable, modern rooms and beds
EV charging available
Sauna and gym on-site
Spacious rooms
Cons:
High parking fee (€29/day) mentioned repeatedly
Breakfast can be overcrowded and items may run out
Noise from main road or nearby construction for some rooms
Missing or insufficient amenities in some stays (hairdryer, towels)
Minibar not refilled and isolated reports of unfriendly staff handling
AC/temperature problems in at least one room
Smart TV functionality not available in some rooms
Check-in/self-check-in confusion and late check-out access issues

Categories

Cleanliness
8.6
Multiple reviews explicitly state rooms and bathrooms were 'sauber' / 'super sauber' and 'in Ordnung'; few mentions of 'naja' lower the score slightly.
Service
7.8
Many guests praise friendly and helpful staff, but there are several reports of slow reception, unhelpful/unfriendly interactions, minibar not refilled and issues with late check-out handling.
Location
8.3
Several guests note a central/convenient location close to inner-city attractions or Hauptbahnhof, while a minority report the hotel being far from restaurants or noisy on the main road.
Room Quality
8.1
Rooms are frequently described as nice, modern and comfortable with good beds, though some guests mention narrow beds, fixed twin beds, noisy windows and an instance of a non-working AC.
Amenities
8.4
Positive mentions of sauna, gym, EV charging (15€) and generally good facilities; minor negatives include an unusable Smart TV in some rooms, weak tap flow and minibar issues.
Value for Money
6.8
Mixed impressions: EV charging considered good value, but frequent complaints about high parking fee (€29), some reviewers saying price-performance is only 'OK'.
Food and Beverage
8.3
Breakfast is repeatedly praised as good and varied, but there are recurring complaints about crowding, breakfast items running out (e.g., rolls) during busy times.
Overall Experience
8.5
Overall sentiment is positive: many guests report enjoyable, comfortable stays and good service, tempered by the recurring operational issues (parking cost, breakfast crowding, occasional service lapses).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Modern Accommodation with Convenient Amenities

Located in Hamburg, just 2.8 km from Town Hall Hamburg, Holiday Inn - Hamburg - Berliner Tor offers a comfortable stay with a restaurant, private parking, and a bar. The hotel features a 24-hour front desk, free WiFi, and family rooms for added convenience.

Comfortable Rooms with Essential Facilities

Each room is equipped with air conditioning, a flat-screen TV, a kettle, and a private bathroom. Guests can enjoy a continental or buffet breakfast during their stay.

Ideal for Business Travelers

For those traveling for work, the hotel provides meeting facilities, a business center, and business services like a fax machine and photocopier. Stay productive during your trip at Holiday Inn - Hamburg - Berliner Tor.

Experience a modern stay in Hamburg at Holiday Inn - Hamburg - Berliner Tor. Book now for a convenient and comfortable accommodation.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 7605 reviews
Cleanliness: 8.6
Service: 7.8
Location: 8.3
Room Quality: 8.1
Amenities: 8.4
Value for Money: 6.8
Food and Beverage: 8.3
Overall Experience: 8.5
H
Hartwig • family_with_children • de
9
2026-10-30 • via Nuitee
E
Erwin • solo_traveller • de
9
2026-10-29 • via Nuitee
N
Nicole • family_with_children • de
9
Immer wieder
Pros:

Sauber
Freundlich
Vielseitiges Frühstück

Cons:

Fön fehlt
Zu wenig Handtücher

2026-10-29 • via Nuitee
G
Gerald • solo_traveller • nl
8
2026-10-29 • via Nuitee
Z
Zofia • family_with_children • de
10
Ein Übernachtung in Hotel und Frühstücken war sehr gut. Ruhige Nacht und gut zum Hauptbahnhof fahren
Pros:

Alles

2026-10-27 • via Nuitee
M
Melanie • solo_traveller • de
8
2026-10-26 • via Nuitee
A
Alexander • solo_traveller • de
9
2026-10-25 • via Nuitee
T
Tamila • family_with_children • de
8
2026-10-25 • via Nuitee
K
Kampmann • family_with_children • de
7
Pros:

Die Dusche war groß, das Zimmer war relativ neu. Das Laden des E-Autos für pauschal 15€ ist durchaus günstig.

Cons:

Früherer Check in war nicht möglich. Beim Frühstück waren Brötchen um 9 Uhr aus, sowas habe ich auch noch nicht erlebt. Grundsätzlich ist alles solide, aber Preis Leistung nur OK.

2026-10-25 • via Nuitee
S
Simone • couple • de
6
Durchschnittlich
Pros:

Die Lage war gut

Cons:

Die Sauberkeit der Zimmer war naja. Das Frühstück geht besser.

2026-10-24 • via Nuitee
I
Ingrid • extended_group • de
8
Preis - Leistung war gut .
Pros:

Das Frühstück war perfekt, das Personal war sehr freundlich und hilfsbereit.

Cons:

Das Hotel war sehr weit außerhalb, zu Fuß ein Restaurant zu erreichen war unmöglich . Parkgebühr das geht gar nicht mit 29,00 € . Das Zimmer war zur Hauptstraße, nachts ein Fenster öffnen war unmöglich ( sehr laut ).

2026-10-24 • via Nuitee
S
Simone • family_with_children • de
5
2026-10-24 • via Nuitee
G
Günter • extended_group • at
9
schöner, erholsamer und lustiger Wochenendtrip in Hamburg
Pros:

zentral gelegenes, gut instandgehaltenes Hotel, Zimmer waren schön und ausreichend groß, Sauberkeit war in Ordnung, Frühstück war gut und vielfältig

Cons:

sehr viele Gäste gleichzeitig beim Frühstück

2026-10-22 • via Nuitee
M
Maja • family_with_children • de
8
Pros:

Alles war so wie erwartet und auf den Bildern zu sehen und beschrieben und das Personal war super nett.

Cons:

Leider haben wir nicht - so wie gewünscht- ein Doppelbett vorgefunden, sondern zwei Einzelbetten mit Nachttisch in der Mitte fest montiert, sodass man die Betten auch nicht einfach zusammenschieben konnte. Ein Zimmertausch war nicht möglich, da ausgebucht. Das war sehr schade für uns!

2026-10-22 • via Nuitee
S
Simon • couple • gb
10
2026-10-22 • via Nuitee
S
Sergey • solo_traveller • fi
8
2026-10-20 • via Nuitee
I
Immer öfter unterwegs • family_with_children • de
9
Pros:

Freundliches Personal.
Gute Lage und tolles Frühstücksbuffett.
Geräumige Zimmer mit bequemen Betten

Cons:

Parkplätze mir 29 Euro pro Tag übertrieben teuer

2026-10-20 • via Nuitee
M
Michaela • family_with_children • de
8
2026-10-20 • via Nuitee
S
Sergey • solo_traveller • fi
9
2026-10-20 • via Nuitee
C
charles • solo_traveller • nl
7
2026-10-19 • via Nuitee