Sonesta Select Laguna Hills Irvine Spectrum

Hotels
•
Sonesta Hotels
7 (705 reviews)
23175 Avenida de la Carlota , Laguna Hills , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location / close to highway
Comfy beds
Friendly/front-desk staff (specific praise for auditor)
Easy check-in reported
Reasonable pricing for some stays
Cons:
Poor cleanliness (dirty rooms, stained tubs, cat hair, flies)
Room quality issues (filthy sofa bed, leaking toilet, food left in cabinets)
Breakfast problems (charged/not provided, minimal packaged items)
Limited in-room amenities (no fridge, no microwave, no coffee maker)
Parking often requires extra payment
Occasional loud neighbors/noise and noisy AC
Slow or inadequate housekeeping and poor handling of refunds/cancellations

Categories

Cleanliness
4
Multiple reports of dirty rooms: stained tubs, unclean toilet seats, cat hair and flies, filthy sofa-bed mattress and grimy shower curtain — cleanliness is a clear weakness.
Service
9
Mixed but often strong front-desk interactions (e.g., named auditor praised), generally helpful staff noted and easy check-in reported; some service failures (slow housekeeping, breakfast mistakes, refusal to waive cancellation) reduce a perfect score.
Location
9
Frequently praised — convenient, close to highway/venues and noted by many as a primary positive of the property.
Room Quality
4
Room issues reported beyond cleanliness: filthy sofa-bed mattress, food left in cabinets, leaking toilet base and flooding, noisy rooms — room condition frequently disappointing.
Amenities
8.5
Basic amenities are limited (several guests noted no fridge, no microwave, no in-room coffee maker; parking often charged), but comfortable beds and functioning AC reported by some — amenities are serviceable though not comprehensive.
Value for Money
8.5
Price and convenience (location, decent bed) deliver perceived value for some guests; however, charges for parking, breakfast errors, and denied refund requests are recurring complaints affecting perceived value.
Food and Beverage
4
Breakfast/service issues are frequent: breakfast not included or charged but not delivered correctly (e.g., only 2 breakfasts for 3 guests), very limited packaged items; overall food offering disappointed multiple guests.
Overall Experience
9
Mixed guest experiences: many commend location, comfortable beds and friendly front-desk staff, while others report serious cleanliness and breakfast/service failures. Aggregate experience skews positive due to strong location/staff impressions despite notable operational issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Convenient Location near Irvine Spectrum Center
Located just 8 minutes away from the vibrant Irvine Spectrum Center, the Sonesta Select Laguna Hills Irvine Spectrum offers a prime location for shopping, dining, and entertainment.

Modern Amenities for Comfort
Each guest room at the hotel is equipped with a cable TV, coffee maker, and small refrigerator, ensuring a comfortable stay for all guests. Take advantage of the free Wi-Fi, outdoor pool, hot tub, and gym during your visit.

Nearby Attractions
Explore nearby attractions such as the Wild Rivers Waterpark and the FivePoint Amphitheater, both within a short 2.5-mile distance from the hotel.

Book your stay at Sonesta Select Laguna Hills Irvine Spectrum for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets, please note that an extra charge of $75 per pet, per stay applies. A maximum of 2 pet(s) per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Location

Guest Reviews

7
Based on 705 reviews
Cleanliness: 4
Service: 9
Location: 9
Room Quality: 4
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 4
Overall Experience: 9
C
Caroline • family_with_children • us
7
2026-10-28 • via Nuitee
M
Michele • family_with_children • us
10
2026-10-27 • via Nuitee
A
Ali • extended_group • us
5
2026-10-21 • via Nuitee
S
Stephen • couple • us
5
Sub par.
Cons:

No frig, no microwave, no coffee maker.

2026-10-20 • via Nuitee
R
Richard • solo_traveller • us
7
Free parking and free breakfast would made this stay out of this world
Pros:

The bed was beyond comfy the ac worked great

Cons:

You had to pay for parking and that the breakfast was not included in the stay

2026-10-19 • via Nuitee
R
Richard • couple • us
7
2026-10-19 • via Nuitee
J
Junnior • couple • us
3
Pros:

No one bugs you

Cons:

Nothing like the photos but if you need a place to sleep it’s not bad

2026-10-17 • via Nuitee
P
Paul • couple • us
10
2026-10-17 • via Nuitee
L
Levi • couple • us
6
2026-10-17 • via Nuitee
K
Kyle • family_with_children • us
8
2026-10-09 • via Nuitee
F
fernando • extended_group • mx
1
insaluble
Pros:

la ubicacion

Cons:

la cortesia de las chicas, y la limpieza

2026-10-08 • via Nuitee
V
Vincent • family_with_children • us
8
2026-09-17 • via Nuitee
S
Sheraldo King • solo_traveller • us
10
Great Hotel
Pros:

The room I got was very clean, and Favion, the front desk auditor, was excellent and professional. 👌

2026-09-17 • via Nuitee
G
George • couple • us
10
Pros:

It’s always a great stay

2026-09-17 • via Nuitee
M
Madison • couple • us
6
2026-09-08 • via Nuitee
A
ana j. • solo_traveller • us
10
2026-09-07 • via Nuitee
T
Tomeshia • extended_group • us
4
Disappointing
Pros:

Location

Cons:

Room wasn’t clean, food left behind in cabinet. Sofa bed mattress was filthy and we weren’t able to use the sofa bed.

2026-09-06 • via Nuitee
J
Jonathan • couple • us
9
Easy check in clean overall happy will stay again
Cons:

No breakfast

2026-09-04 • via Nuitee
G
gerardo • extended_group • us
3
Pros:

N/a

Cons:

No breakfast in the mornings service was not all that good

2026-08-27 • via Nuitee
M
Maria • solo_traveller • us
4
Didnt like the place, feels uncomfortable and unclean
Pros:

TV

Cons:

The bathroom

2026-08-27 • via Nuitee