Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Bar
Golf course
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Location
Food quality
Cons:
Dated rooms

Categories

Cleanliness
9.25
Many reviews highlight the hotel's cleanliness with phrases such as 'very clean room' and 'spotlessly clean'.
Service
9.25
Numerous mentions of friendly and professional staff contribute to a positive sentiment.
Location
9.25
Several reviews praise the hotel's great location, being close to the seafront and town.
Room Quality
8.25
Some reviews mention the rooms being dated but overall clean and cozy.
Amenities
8.75
Amenities like breakfast and parking are praised, contributing positively to the experience.
Value for Money
8.75
Many reviews mention that the hotel provides good value for the prices charged.
Food and Beverage
9.25
Breakfast offerings received high praise in multiple reviews.
Overall Experience
9.25
Overall sentiment is very positive with many reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:14

Property Description

Charming Family-Run Hotel with Great Restaurant
Located on Whitby’s West Cliff, this elegant 3-star hotel offers comfort and hospitality within walking distance of the town centre.

Private On-Site Car Park
Guests can enjoy the convenience of a private car park available for an additional cost, ensuring a stress-free stay.

Tastefully Decorated En Suite Rooms
Each room is furnished to high standards and equipped with modern amenities including a TV, radio, telephone, hairdryer, and tea/coffee making facilities.

Indulge in traditional English cuisine at the Fairfield Restaurant, where daily-prepared dishes are served alongside delightful speciality desserts.

Book now to experience a delightful stay at our charming hotel in Whitby!

Important information:

Please note that the hotel does not accept American Express cards. If you use an American Express card to guarantee your booking, you will be contacted for alternative card details, or the booking will be canceled.

To enter and exit the car park a key will be required, this can be collected from reception.

Please note, the property are strict with their nonrefundable policy therefore, free cancelations or refunds will not be accepted under any circumstance.
Admin fees may be applicable for any modifications made for out of policy bookings and nonrefundable's.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

9
Based on 2196 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
J
Jane extended_group us
10
Bastian of Britishness
Pros:

Very clean and well decorated. Large room on the ground floor so no dragging suitcases up the stairs. Lovely, old fashioned ambiance. Free parking. Waitress service breakfast with good range of food and lovely silver cutlery and tea service. In the same family for 4 generations.

Cons:

A bit of a distance from the central downtown.

2026-08-29 via Nuitee
G
Gordeno solo_traveller gb
9
Pros:

Lovey restaurant nice cosy bar area and friendly staff .

Cons:

Nothing to report

2026-08-28 via Nuitee
J
Jana couple de
8
2026-08-26 via Nuitee
S
SHONA extended_group gb
6
Not bad
Pros:

Nice old fashioned hotel

Cons:

Breakfast not very good

2026-08-26 via Nuitee
S
Smith solo_traveller gb
9
Pros:

Short walk to town.brilliant staff

2026-08-25 via Nuitee
T
Tony couple gb
7
Pros:

Location

Cons:

Dated for the price

2026-08-25 via Nuitee
B
Brenda couple gb
8
2026-08-25 via Nuitee
Z
Ziqiang couple gb
8
2026-08-24 via Nuitee
J
John solo_traveller gb
10
Pros:

Fantastic hotel and staff

Cons:

Nothing

2026-08-24 via Nuitee
J
John solo_traveller gb
10
Pros:

Fantastic staff very helpful and so happy could not do enough to make your stay better

Cons:

Everything fantastic breakfast great room very clean 👌

2026-08-23 via Nuitee
S
stefano couple it
10
2026-08-23 via Nuitee
L
Lisa extended_group gb
8
Pros:

Great staff, spacious room

Cons:

You only get a biscuit in room on arrival day 😁

2026-08-22 via Nuitee
E
Elizabeth couple gb
10
Pros:

Very friendly staff. Car park
Lovely breakfast with waitress service
Nothing was too much trouble

Cons:

Would have preferred a pepper mill and salt grinder instead of ready ground.

2026-08-20 via Nuitee
W
Wayne couple gb
10
2026-08-20 via Nuitee
A
Ann couple gb
10
First time visit and will certainly be going back
Pros:

Location ,free Parking, excellent Staff. Food and service. Bedroom facilities.

Cons:

Only that they didn’t have a full set of Dominoes
(Ha ha )

2026-08-19 via Nuitee
J
John couple gb
10
2026-08-18 via Nuitee
S
Sharon couple gb
10
Very relaxing lovely staff exceptional clean and lovely breakfast
Pros:

Excellent staff very clean room fabulous breakfast

Cons:

Nothing

2026-08-17 via Nuitee
C
christine couple gb
5
Wouldn’t stay again because of these two issues
Pros:

Car parking and location

Cons:

The shower was very poor low pressure and the internet was awful.

2026-08-17 via Nuitee
Онучина solo_traveller gb
10
2026-08-17 via Nuitee
E
Erica couple gb
9
Nice, friendly hotel
Pros:

lovely, friendly staff, good breakfast

2026-08-17 via Nuitee