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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Restaurant
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Room service
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Heating
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Bar
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Golf course
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Meeting/banquet facilities
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Board games/puzzles
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Special diet menus - on request
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Kid meals
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
Review Highlights
Categories
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Property Description
Charming Family-Run Hotel with Great Restaurant
Located on Whitby’s West Cliff, this elegant 3-star hotel offers comfort and hospitality within walking distance of the town centre.
Private On-Site Car Park
Guests can enjoy the convenience of a private car park available for an additional cost, ensuring a stress-free stay.
Tastefully Decorated En Suite Rooms
Each room is furnished to high standards and equipped with modern amenities including a TV, radio, telephone, hairdryer, and tea/coffee making facilities.
Indulge in traditional English cuisine at the Fairfield Restaurant, where daily-prepared dishes are served alongside delightful speciality desserts.
Book now to experience a delightful stay at our charming hotel in Whitby!
Please note that the hotel does not accept American Express cards. If you use an American Express card to guarantee your booking, you will be contacted for alternative card details, or the booking will be canceled.
To enter and exit the car park a key will be required, this can be collected from reception.
Please note, the property are strict with their nonrefundable policy therefore, free cancelations or refunds will not be accepted under any circumstance.
Admin fees may be applicable for any modifications made for out of policy bookings and nonrefundable's.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
Location
Guest Reviews
Very clean.
Easy to walk into Whitby town.
Rather old fashioned in our view.
Full waiter service at breakfast felt very strange and would prefer to only have this for cooked items.
Very noisy seagulls woke us early.
Ruhige Atmosphäre und Lage!
Traditional English hotel friendly staff excellent breakfast service was brilliant the staff are a credit to the hotel
Nothing
Staff were friendly and helpful. Evening meal was very good and proved good value for the three course special. Breakfast was exceptional - so nice to be served no buffet. Room was spacious and comfortable ( twin deluxe) though I found the bed a little firm but its a matter of preference. Nice touches in room - bottled water, tissues, toiletries etc - some places skimp on these things. Parking was available though we did not need it. Location was good on west cliff away from busy parts but handy for a walk to Sandsend along the beach.
Nothing!
Very clean hotel. Staff lovely and very helpful. Food delicious.
Shower needs updating as shower attachment kept slipping so unable to stand under it.
spotlessly clean friendly staff
shower had no power
The property was in a lovely location, was very clean and staff very friendly and accommodating. We had a lovely stay and would definitely go back to this property again.
It was an amazing place and I could not fault anything during our stay.
Nice clean rooms, friendly helpful staff. Table service was really nice at breakfast as was the food, all good quality ingredients. Unfortunately our visit was cut short because of family issues so we were unable to enjoy the full experience.
It's and old style of hotel so there are no lifts. If you're not fit and able the stairs may not be suitable for you especially if you're on a higher floor. This was not a problem for us but if my elderly mother had been visiting by herself she may have struggled. That said I'm sure staff would help with luggage and the stairs were narrow enough that you could use both handrails.
The room we stayed in was a very good size with plenty of drawers and cupboard space for our clothes. The bathroom was quite spacious too. Rooms were spotless as they were cleaned everyday and towels changed daily too. The breakfast was exceptional with plenty of choice and of course the waitresses were brilliant in serving to our needs.The hotel offered evening meals which we took advantage of and we weren’t disappointed. Quite a few choices on menu which catered for everyone. Car park was a bonus as it was free but on a first come basis, having said that, we had no problem parking there. Well done Saxonville.
It was further out than i realised from the centre, walking down was easy enough but the walk back is all uphill. This hasn’t put us off though about staying again at Saxonville.
Everything we wanted for breakfast standard and staff excellent.
Location for us was good .
Shower little slow and sometimes temperature of it .
Hairdryer bit dated.
Wi Fi slow.
(Theses were all things we could cope with on our 4 day break and did not stop us enjoying our stay there )
Very comfortable and clean
Very friendly and relaxing
The staff were all excellent and friendly. The rooms were very clean and comfy and having a car park is brilliant
Sometimes the shower wasn't very powerful
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