Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Bar
Golf course
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Location
Food quality
Cons:
Dated rooms

Categories

Cleanliness
9.25
Many reviews highlight the hotel's cleanliness with phrases such as 'very clean room' and 'spotlessly clean'.
Service
9.25
Numerous mentions of friendly and professional staff contribute to a positive sentiment.
Location
9.25
Several reviews praise the hotel's great location, being close to the seafront and town.
Room Quality
8.25
Some reviews mention the rooms being dated but overall clean and cozy.
Amenities
8.75
Amenities like breakfast and parking are praised, contributing positively to the experience.
Value for Money
8.75
Many reviews mention that the hotel provides good value for the prices charged.
Food and Beverage
9.25
Breakfast offerings received high praise in multiple reviews.
Overall Experience
9.25
Overall sentiment is very positive with many reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:14

Property Description

Charming Family-Run Hotel with Great Restaurant
Located on Whitby’s West Cliff, this elegant 3-star hotel offers comfort and hospitality within walking distance of the town centre.

Private On-Site Car Park
Guests can enjoy the convenience of a private car park available for an additional cost, ensuring a stress-free stay.

Tastefully Decorated En Suite Rooms
Each room is furnished to high standards and equipped with modern amenities including a TV, radio, telephone, hairdryer, and tea/coffee making facilities.

Indulge in traditional English cuisine at the Fairfield Restaurant, where daily-prepared dishes are served alongside delightful speciality desserts.

Book now to experience a delightful stay at our charming hotel in Whitby!

Important information:

Please note that the hotel does not accept American Express cards. If you use an American Express card to guarantee your booking, you will be contacted for alternative card details, or the booking will be canceled.

To enter and exit the car park a key will be required, this can be collected from reception.

Please note, the property are strict with their nonrefundable policy therefore, free cancelations or refunds will not be accepted under any circumstance.
Admin fees may be applicable for any modifications made for out of policy bookings and nonrefundable's.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

9
Based on 2196 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
D
Dave • solo_traveller • gb
8
2026-09-17 • via Nuitee
S
Susan • solo_traveller • gb
9
Pros:

The hotel was lovely and clean. The restaurant was silver service which was great. The food was amazing.

Cons:

The stairs lol I had a full knee replacement 9 weeks earlier but it was good exercise and therapy.

2026-09-17 • via Nuitee
I
Ivar Asbjørn • extended_group • no
9
2026-09-15 • via Nuitee
T
Teresa • solo_traveller • gb
10
Pros:

Verry helpful staff

Cons:

Nothing

2026-09-14 • via Nuitee
T
Tamao • family_with_children • gb
9
2026-09-13 • via Nuitee
G
Georgina • couple • gb
10
Helpful friendly staff, good food, 15 minutes walk to the beach. Really enjoyed our stay
2026-09-13 • via Nuitee
J
Janet • couple • gb
9
A great break from the problems of everyday life.
Pros:

The breakfast was excellent, the room comfortable and everywhere in the hotel was clean and well maintained. The staff were cheerful and went out of their way to be helpful.

Cons:

We are elderly and on the top floor with no lift so getting up and down to the room, especially with a case,, was not comfortable. The shower was rather weak and came hot and cold, difficult to keep at a comfortable heat and was in a bath so not easy to get in and out safely.

2026-09-12 • via Nuitee
D
David • family_with_children • gb
8
Just a one night stay
Pros:

The staff were friendly and the breakfast was very nice

Cons:

Nothing

2026-09-12 • via Nuitee
S
Scott • couple • gb
8
Nice Hotel in a quiet location a short walk from the town centre and Bay
Pros:

In a quiet location a small walk from the centre.
Nice polite staff
Clean bedroom and a good quality breakfast
Free on site parking

Cons:

Nothing

2026-09-11 • via Nuitee
M
Mandy • solo_traveller • gb
9
A lovely place to stay apart from the WiFi issue. Would go back.
Pros:

Having the parking available is a big plus.
The hotel is in a quiet area and the interior looks freshly decorated (traditional rather than modern). It is very clean. Fresh flowers in public areas too.
The bed was comfy and the room a good size.
It's a bit of a hike to the town. Downhill on the way, uphill on the way back, but good for getting your steps in so no complaints.
The staff were helpful and friendly.

Cons:

The WiFi in our rooms was very weak. The connection kept dropping out but we didn't realise it. I've just got home to find that I've got an unexpected bill from my phone provider for data.

2026-09-11 • via Nuitee
C
Catherine • solo_traveller • gb
8
2026-09-11 • via Nuitee
J
John • couple • dk
10
2026-09-10 • via Nuitee
S
Sandra • couple • gb
10
Well worth a visit exceptional venue
Pros:

A beautiful building steeped in History .
Room very comfortable and so welcoming

Cons:

Nothing

2026-09-10 • via Nuitee
J
John • couple • gb
9
2026-09-07 • via Nuitee
B
Beckwith • solo_traveller • gb
10
2026-09-07 • via Nuitee
K
Kate • extended_group • gb
9
Great
Pros:

Great location and friendly

Cons:

The shower was lacking water pressure and temperature was not constant

2026-09-06 • via Nuitee
D
David • couple • gb
10
Quiet and comfortable
Pros:

Quaint hotel from outside,with very nicely renovated bedrooms. Very comfortable. Great location.

2026-09-06 • via Nuitee
J
James • solo_traveller • au
9
We were waited on hand and foot and felt welcomed
Pros:

Very comfortable

2026-09-06 • via Nuitee
G
Guznik • solo_traveller • gb
7
Pros:

Service and breakfast—I recommend it.

Cons:

Hello, I stayed in room 27, and I could hear doors slamming in the hallway every time. Best regards.

2026-09-05 • via Nuitee
M
Morgan • couple • gb
10
Pros:

Everywhere was spotlessly clean we thought it had just been refurbished

2026-09-05 • via Nuitee