Hilton Garden Inn Dublin City Centre

Hotels
Hilton Garden Inn
8.6 (4386 reviews)
Custom House Quay Dublin 1 , Dublin , ie

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Disorganized breakfast
Inconsistent restaurant service

Categories

Cleanliness
8.24
Several reviews mention cleanliness positively, but breakfast issues impacted overall sentiment.
Service
9.21
Numerous mentions of friendly and helpful staff, especially Lateef, contribute to a very positive perception.
Location
9.25
Consistently highlighted as great, with convenience to city center and theatres.
Room Quality
8.7
Guests found rooms comfortable and clean, adding to overall satisfaction.
Amenities
8.73
Adequate amenities mentioned, no major complaints.
Value for Money
8.19
Slight concerns about breakfast quality affecting overall value perception.
Food and Beverage
7.74
Breakfast was disorganized and crowded as mentioned in reviews.
Overall Experience
8.71
Positive overall sentiment despite some issues, indicating a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:53

Property Description

Luxurious Accommodations with Stunning River Views

Contemporary Comfort: Hilton Garden Inn Dublin City Centre offers spacious guestrooms with modern amenities including power showers, flat-screen TVs, and workspaces.

Convenient Location: Situated in the newly developed Dockland area, the hotel is within walking distance of top attractions like the EPIC Ireland museum and Bord Gais Theatre.

Dining Excellence: Indulge in a wide selection of snacks and meals at the on-site restaurant, complemented by specialty coffees from Costa Coffee. Unwind at the stylish bar offering a fine selection of spirits and wines.

Ready to experience luxury and convenience in Dublin City Centre? Book your stay at Hilton Garden Inn now!

Important information:

Please contact the hotel directly if any changes to the reservation need to be made after 14:00 on the day of arrival.

Please note that breakfast and Dinner charges apply for children between the ages of 12 and 17.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUB

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 4386 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 8.71
B
bobbycS9425EH Family
10
Great place to stay to see Dublin.
Pros:

Great Service, William checked us in (Very helpful). The Rooms and Breakfast were awesome. This Hotel is in a perfect spot to visit the city.

2026-08-08 via Tripadvisor
K
KLiz2610 Friends getaway Melbourne, Brevard County, Florida
10
Warm and memorable hospitality
Pros:

Thank you to Supervisor Jose, and the entire team for delivering such warm, memorable hospitality.

My compliments to house keeping. The rooms are clean and well maintained. They are large, functional and comfortable with calming decor.

For the extended traveler, each room has an iron and ironing board The lobby sells tokens to use the laundry (£8 to use the washer & dryer). Detergent is provided. Much appreciated.

The hotel is located across from the River Liffey, next to the Epic Museum, and close to Connelly Train Station and the Dublin Express (airport service). With a public bus stop, a tour bus stop and taxi’s just outside the entrance to the hotel, make this location unbeatable.

For your convenience the front desk sells hop on hop off bus tickets. I highly recommend this activity. It takes you all over the city with stops at all the best attractions.

Honey Fitz, the hotel’s restaurant offers a well-balanced menu with something for everyone. I especially enjoyed the fish and chips and the cheese plate. The breakfast buffet was another highlight, featuring scones, made-to-order omelets and a waffle station, providing a great start to the day.

I would like to recognize the outstanding team at the Hilton Garden Inn for making my stay so enjoyable. A special thank you to Front Desk Supervisor Jose and Front Desk Representative Thai. From the moment I arrived, they were warm, engaging, thoughtful, and genuinely welcoming. They recognized my Hilton loyalty and went above and beyond to make me feel like a valued guest. If I could give them six stars, I absolutely would! I would also like to recognize Anna in the restaurant. She remembered me from my stay a year ago, which truly impressed me. That kind of personal attention is rare and speaks volumes about the level of hospitality and care provided by this hotel. Exceptional service is about making guests feel welcome, appreciated, and remembered—and this team accomplished all three. Thank you for making my visit so memorable. I look forward to returning!

2026-08-08 via Tripadvisor
A
abdullaaE8740KS Friends getaway
10
Great
Pros:

One of the staff working in the hotel called lateef helped us with everything في ريال اسمه لطيف ساعدنا في الفندق وساعدنا نحصل اماكن حلوا حول المدينه🇦🇪

2026-08-08 via Tripadvisor
S
saifaW4513EI Friends getaway
10
Great staff
Pros:

we arrived a bit earlier than the check in which was at 3, we stored our luggage and went to explore the city and then came back. Lateef was really helpful with explaining Dublin to us and showing us the good places around such as Howth and he guided us on how to get there

2026-08-08 via Tripadvisor
D
dees174 Couples
10
Short City Break
Pros:

Great location, lovely part of the city, right beside the Epic Museum well worth a visit, allow lots of time. Clean and very comfortable. Betty was very helpful and efficient, thanks

2026-08-08 via Tripadvisor
B
Brian solo_traveller gb
9
Pros:

Clean, great facilities

Cons:

Pillows

2026-08-08 via Nuitee
A
antonia extended_group it
8
2026-08-07 via Nuitee
R
Réamann solo_traveller ie
9
Pros:

Breakfast and location

Cons:

Couple things , but not enough to elaborate on

2026-08-07 via Nuitee
R
Rahel couple ch
8
Pros:

tolle ruhige lage mit sicht auf fluss, zur innenstadt geht es gut zu fuss. der flughafenbus fährt gerade dort vorbei.kingsize bett war super. zimmerservice tadellos. das hauseigene restaurant war recht gut, auch die kaffeebar super( wir haben nicht gefrühstückt), der fitnessraum war mit basics ausgestattet.

Cons:

beim einchecken war verspätung und uns wurde zuerst ein zimmer zur seite gegeben- nach reklamation wurde dies geändert. generell hat uns die architektonische lieblosigkeit in der lobby etc gestört: es wirkt sehr unpersönlich und billig für ein 4* hotel.

2026-08-07 via Nuitee
J
Jean-Baptiste solo_traveller fr
7
Pros:

The room

Cons:

The staff wasn't very precise nor polite
Also credit card was charged pending twice which is not comfortable (i wasn't charge twice yet pending payment stayed for 10 days on my bank account)

2026-08-07 via Nuitee
P
Paul couple ie
9
2026-08-06 via Nuitee
P
Piers family_with_children gb
9
Pros:

Great location with good transport links. The staff were friendly, helpful and accommodating throughout our stay.

Cons:

Nothing

2026-08-06 via Nuitee
C
Cristal solo_traveller br
8
Pros:

Educação dos funcionários e agilidade!

Cons:

Dos 3 dias que fiquei não teve limpeza nenhum dia, mesmo eu solicitando.

2026-08-05 via Nuitee
D
Denise couple us
9
2026-08-05 via Nuitee
C
Cristal couple br
8
2026-08-05 via Nuitee
N
Nathalie solo_traveller fr
10
2026-08-04 via Nuitee
E
Elena solo_traveller it
8
2026-08-04 via Nuitee
Z
Zebelyte solo_traveller ie
7
Pros:

I liked the wiev the most nice clean room

Cons:

I didn't like it that there is no Netflix ore YouTube not even anmble to switch from your own phone,didn't liked when 8 am knocked on doors bcz was a housekeeper and she opened doors as well gladly I had safety on that was like 3 times....

2026-08-04 via Nuitee
A
Anne couple gb
9
Would definitely stay here again
Pros:

Room was on the top floor & at the back of the hotel which meant no traffic noise.

2026-08-04 via Nuitee
R
Rory couple ae
3
Good location, comfortable- very rude and unhelpful staff.
Pros:

Great location, comfortable room.

Cons:

The staff were very unpleasant.

2026-08-04 via Nuitee