Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Incredible service
Amazing location

Categories

Cleanliness
10
Immaculate cleanliness of the hotel.
Service
10
Every staff member was warm, kind, helpful, and accommodating.
Location
10
View overlooking the magical village of Zermatt.
Room Quality
10
Incredible room with double fire places, sauna, and wooden bath tub.
Amenities
10
Spa and pool used every day.
Value for Money
10
Reliable quality and service year in and year out.
Food and Beverage
10
Breakfasts and dinners deserve at least one Michelin star.
Overall Experience
10
An unforgettable stay that exceeded expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:56

Property Description

Luxurious Mountain Retreat

Nestled on a rock high above central Zermatt, The Omnia offers a unique escape accessed through a tunnel and elevator.

Fine Dining and Relaxation

Indulge in exquisite international cuisine made from fresh seasonal ingredients at the restaurant or terrace. Unwind by the fireplace with an espresso after dinner.

Spa Treatments and Modern Elegance

Pamper yourself with rejuvenating spa treatments after a day in the mountain air. Each unit boasts elegant modern design, varying layouts, and private balconies.

To experience the ultimate blend of luxury and serenity, book your stay at The Omnia now.

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please note that construction work is going on nearby from 01/06/2025 to 30/10/2029 and some rooms may be affected by noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    Children up to and including 8 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

10
Based on 433 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
M
M5988XRkyliem • Couples
10
Magical honeymoon stop
Pros:

Truly the most magical stop of our honeymoon! The staff at the Omnia were welcoming and incredibly helpful, scheduling restaurant recommendations and making sure our every need was met. The entrance through the cave made visiting town easy while also making the hotel feel like a secluded and peaceful hideaway (and it felt like something out of a James Bond movie!)

2026-06-30 • via Tripadvisor
D
deborahwS1173OE • Couples • Ann Arbor, Michigan
10
Perfect in every way
Pros:

Everything about our stay at The OMNIA was great. It’s a beautiful place in a perfect setting with lovely, clean rooms, a stunning restaurant with excellent food—but the most impressive factor was the level of service. Every single staff member was genuinely friendly, helpful, and went out of their way to make sure we were getting the most from our visit. We loved it!

2026-06-26 • via Tripadvisor
L
LK • couple • us
10
Our nicest stay on our trip
Pros:

This is a lovely place to stay with lovely service, accommodations, views, and amenities. We had a corner suite with (non-Matterhorn) mountain views. The suite was well-appointed, quiet, and quite large with 2 bathrooms and a very large living/dining area. The beds were heavenly. There were several other little extras like treats when we arrived, turndown service with chocolates, etc. The included breakfast buffet was excellent. We enjoyed the pool and outdoor hottub as well. The porter drove us to/from the train station, easily accommodating our delayed arrival (due to the French train strike). Note: the arrival tunnel is fun to go through!

Cons:

Nothing!

2026-06-23 • via Nuitee
Y
Yonggong • couple • us
9
2026-06-15 • via Nuitee
D
Diana • couple • pt
10
Maravilhosa!
Pros:

Hotel maravilhoso! Tudo perfeito!

Cons:

Nada podia ter sido melhor! Todos os pormenores são pensados ao detalhe. Maravilhoso.

2026-06-13 • via Nuitee
J
John • couple • us
6
2026-06-12 • via Nuitee
J
Jaime • solo_traveller • cl
8
Personal eficiente en un hotel acogedor y con atención al detalle.
Pros:

La habitación, la vista, la amabilidad y vocación de servicio de todo el personal.
Se nota que es un personal que recibe entrenamiento y claramente quien lo lidera sabe de hotelería.

Cons:

Falta mejorar la variedad del desayuno y quizás modernizar el sistema de la llave, cambiar a chapas eléctricas seria una buena opción.

2026-05-01 • via Nuitee
S
Sabine • couple • ch
10
2026-04-14 • via Nuitee
S
Sattam • couple • sa
10
2026-04-12 • via Nuitee
A
Alexandre • solo_traveller • ch
10
Pros:

Juste parfait. Du début à la fin. Du petit déjeuner au coucher. De la première piste de ski à l après ski. Un must.

2026-04-03 • via Nuitee
S
Sandra • couple • ch
10
2026-03-28 • via Nuitee
R
Raymond • extended_group • us
9
2026-03-10 • via Nuitee
I
Iting • couple • tw
10
2026-03-08 • via Nuitee
I
Iting • couple • tw
10
2026-03-08 • via Nuitee
D
De Sousa • couple • ch
10
2026-03-07 • via Nuitee
L
LaPetiteTutu • Couples • Lutry, Canton of Vaud
10
Extraordinary!
Pros:

My husband and I travel quite often and have had the privilege of staying in many wonderful hotels around the world. Yet our stay at The Omnia was truly exceptional.

We came to Zermatt to celebrate my birthday, and the entire team made the occasion incredibly special. From the moment we arrived, we felt genuinely welcomed and cared for. Walking into our beautiful corner room with its exceptional view was already a highlight — and the birthday balloons waiting for me made the moment even more memorable.

Everything felt seamless from beginning to end. The transfer from the train station was perfectly organized and made our arrival completely effortless. Throughout our stay, the attention to detail and the warmth of the staff were remarkable — it truly felt like every guest was personally looked after.

The restaurant experience also deserves special mention. The tasting menu surely deserves a Michelin star. I was also very impressed that the main tasting menu is vegetarian, with the option to add fish or meat. The team kindly accommodated different menus at our table — vegetarian for me and meat for my husband — something many restaurants hesitate to do.

What impressed us most was not only the beauty of the hotel, but the people behind it. The service was thoughtful, warm, and incredibly professional.

This was not simply great service — it was extraordinary.

We are already looking forward to returning.

2026-03-04 • via Tripadvisor
O
ohara2786 • Couples • Philadelphia, Pennsylvania
10
A Perfect 40th Birthday Stay – The Omnia is Truly Special
Pros:

We stayed at The Omnia in Zermatt as part of my 40th birthday trip, and while it was definitely a splurge, it was absolutely worth it.

From the minute you arrive, you can feel that the staff is there to make sure you have everything you need. That level of service is truly what you are paying for, and The Omnia delivers on it in every way. The team was incredibly helpful both before our arrival and throughout our stay, making the experience feel seamless and special.

The hotel itself is stunning. Its unique location above the town — accessed by the private elevator — gives you incredible views, including unreal views of the Matterhorn. It feels peaceful and exclusive while still being right in the center of Zermatt.

The rooms were beautifully appointed and very large by European standards, which we really appreciated. One small call-out — and definitely not a complaint — is that while the bathroom was very nice and well designed, it was a bit tight and really only comfortable for one person at a time.

The included breakfast may be the best hotel breakfast I’ve ever experienced. There were endless pastry options along with an excellent à la carte menu that was consistently outstanding.

The ski room was another big plus, giving me a place to store gear and dry wet clothes without bringing everything back to the room.

The real showstopper, though, was the spa area — the pool, hot tub, and relaxation facilities were incredible. After a morning on the mountain, it was the perfect place to unwind and recharge.

I can’t say enough about the staff and how attentive and welcoming they were. This truly felt like a once-in-a-lifetime experience, and The Omnia played a huge role in making it feel that way.

Highly recommended if you are looking for a special stay in Zermatt.

2026-03-02 • via Tripadvisor
D
D3317QEjordana • Friends getaway
8
Quiet elegance in the Alps
Pros:

A design focused hotel perched above the village, combining modern architecture with alpine warmth. The panoramic mountain views and calm spa area stand out.

2026-02-23 • via Tripadvisor
F
facundo • couple • us
10
Espectacular
Pros:

Sencillamente espectacular todo! El servicio increíble, las instalaciones del hotel excelentes! Volveremos sin dudas!

2026-02-14 • via Nuitee
R
Robert • couple • us
10
Outstanding experience overall!
Pros:

That’s the location in Zermatt

Cons:

Rooms were a little small but the balcony was great

2026-02-13 • via Nuitee