The Oberoi Mumbai

Hotels
•
Oberoi Hotels & Resorts
9.3 (2721 reviews)
Nariman Point , Mumbai , IN
+91 22 6632 5757

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Outstanding and attentive staff/service
Excellent location
Clean, comfortable rooms with extra touches
Fantastic breakfast/Ziya restaurant
Good pool and restaurant offerings
Personalized Oberoi hospitality
Cons:
Perceived high price / poor value for money
Expensive drinks and F&B
Gym/spa under renovation / amenities impacted
Noise issues (building work, neighbouring rooms, phone conversations at breakfast)
Occasional inconsistent service on some stays
Limited vegetarian room-service options

Categories

Cleanliness
9.8
Multiple reviews explicitly state rooms are 'comfortable and clean' and 'impeccable' service/room upkeep; overall cleanliness is frequently praised.
Service
9.9
Service repeatedly highlighted as a strength (warm, attentive staff; named staff praised, excellent hospitality). A few comments mention a drop in service on isolated stays, but overall service is a standout.
Location
9.7
Location repeatedly mentioned as a positive (memorable, convenient respite from bustle, short ride to South Mumbai); several reviews list location among top pros.
Room Quality
9.6
Rooms described as comfortable with extra touches; some isolated negatives around layout/height and sound transfer from connecting rooms, but generally high quality.
Amenities
8.5
Pool and restaurants praised, but some guests reported gym/spa being under renovation and occasional building/noise issues — amenities are strong but had temporary drawbacks.
Value for Money
7.5
Several reviewers call the hotel 'overpriced' and note very expensive drinks/food and limited vegetarian room-service options; clear concerns about value despite high quality.
Food and Beverage
9.5
Breakfast frequently described as 'fantastic' and food quality often praised; a few issues: expensive drinks, noisy phone conversations at breakfast, and limited vegetarian room-service choices.
Overall Experience
9.9
Majority of reviews describe an excellent stay, outstanding hospitality and memorable service; a small number of disappointing experiences noted but do not outweigh overwhelmingly positive stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Luxury and Convenience
The Oberoi, located in Mumbai's business district, offers luxury with an outdoor heated pool, spa, fitness center, and concierge service. The elegant rooms provide beautiful views, LCD TV, and en suite bathrooms with modern amenities.

Dining Experience
Guests can indulge in a culinary journey with 5 food and beverage options offering European, Asian, Indian, and Japanese cuisines. The Eau Bar features live Jazz music, while the Champagne Lounge offers an extensive selection of Champagne and teas.

Exceptional Services
With 24-hour services like spa treatments, butler service, laundry, and a travel desk, The Oberoi ensures a comfortable stay. Female butlers are available for solo female travelers, and a luxury retail arcade and Oberoi Spa are on-site for guests' enjoyment.

Experience luxury and convenience at The Oberoi, Mumbai. Book now for an unforgettable stay!

Important information:

Please note: When booking more than 5 rooms, additional supplement will apply along with nonrefundable deposit for the entire stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Location

Property Video

Guest Reviews

9.3
Based on 2721 reviews
Cleanliness: 9.8
Service: 9.9
Location: 9.7
Room Quality: 9.6
Amenities: 8.5
Value for Money: 7.5
Food and Beverage: 9.5
Overall Experience: 9.9
J
Joanna Lowndes Lumb • couple • gb
9
2026-11-05 • via Nuitee
J
jasprit • couple • my
9
Excellent serc
Pros:

Flexibility og b'fast timings and making dishes.to our preferences.

Cons:

Not charging for complimentary fruits in the evening.

2026-11-05 • via Nuitee
N
Nadyah • couple • kw
10
2026-11-04 • via Nuitee
B
Barbara • couple • gb
10
2026-11-03 • via Nuitee
K
Kerri • couple • gb
8
Overpriced for what you get
Pros:

The location and breakfast choice

Cons:

The layout of the hotel is not ideal if you don’t like height

2026-10-30 • via Nuitee
S
Sarah • couple • fr
8
Oberoi hospitality, with a sleek modern decor, in an area of the city which offers respite from the bustle of the city.
Pros:

Super comfortable and clean. The staff are great, and efficient.

Cons:

Some noisy building work going on the last afternoon, but the staff went out of their way to make it better for us.

2026-10-29 • via Nuitee
J
jasbir • couple • gb
8
COMFORTABLE NIGHT STAY
Cons:

DRINKS AND FOOD WERE VERY EXPENSIVE EVEN MORE THAN LONDON PRICES

2026-10-26 • via Nuitee
R
Riaz • couple • mg
9
tres bien
Pros:

Chambre et service impaccable

Cons:

La salle de sport et le spa étaient en travaux. on nous l'a dit que à l'arrivée !/
le dejeuner au premier étage était mieux qu'au rez de chaussée.

2026-10-25 • via Nuitee
M
Mohammed • extended_group • ae
8
2026-10-22 • via Nuitee
J
Jai • family_with_children • gb
9
2026-10-22 • via Nuitee
F
Farida • couple • ae
8
Good
Pros:

Location is good
Clean

Cons:

There is no sound proof barrier between the connecting rooms and we were bothered by the noise from the room next door.

2026-10-22 • via Nuitee
A
Anthony • couple • gb
9
Amazing Hotel
Pros:

Fantastic breakfast in Ziya
Lots of extra touches in our room
Very polite staff
Attentive waiting staff

Cons:

Our one niggle was - breakfast at Ziya, lots of tables with 1 x businessmen having loud conversations on their phones. It spoilt the ambience. Consider a no phone policy please.

2026-10-20 • via Nuitee
T
Tarjei • solo_traveller • no
10
An excellent hotel, with a very high service level. Everything at the expected high level.
Pros:

Rooms comfortable and clean. Good location a short uber ride away from everything in South Mumbai, good pool area and good restaurants and excellent service.

Cons:

Nothing.

2026-10-20 • via Nuitee
J
Jyoti • family_with_children • ae
10
Excellent stay where our expectations from previous stays were exceeded. Oberoi is the best when it
Pros:

Entire customer experience was good.especially warm, welcoming and caring staff. Restaurant staff especially Ratika and Gauri went out of their way to make us feel at home.

Cons:

Vegetarian lunch and dinner options for room service

2026-10-18 • via Nuitee
A
alnaqbi • couple • ae
10
‏😍
Pros:

We had a wonderful stay at the hotel. A special thank you to Harris for his excellent service during our check-out. He was very professional, kind, and welcoming, and gave us a lovely farewell that made our departure extra special. His hospitality and attention to guests truly made a difference. Thank you, Harris, for ending our stay on such a positive note. We truly appreciate your excellent service!

2026-10-16 • via Nuitee
S
Sana • family_with_children • ae
1
A disappointing stay after years of loyalty I have stayed at The Oberoi, Mumbai for several years and have always been
Pros:

Location and breakfast

Cons:

Unfortunately the service level doesn’t feel as it used to be.

2026-10-16 • via Nuitee
S
Sana • couple • ae
1
A disappointing stay after years of loyalty I have stayed at The Oberoi, Mumbai for several years and have always been
Pros:

Location and breakfast

Cons:

Service

2026-10-16 • via Nuitee
F
Fernande • couple • ch
10
Excellent
Pros:

Alles war perfekt

Cons:

Es gibt nichts

2026-10-13 • via Nuitee
R
Ravishankar • solo_traveller • in
10
2026-10-12 • via Nuitee
M
Mark • couple • fr
10
We have found our best hotel ever!
Pros:

Service outstanding. Hotel is excellent quality. Food amazing. Staff excellent

Cons:

Everything was absolutely outstanding

2026-10-12 • via Nuitee