The Oberoi Mumbai

Hotels
Oberoi Hotels & Resorts
9.6 (2729 reviews)
Nariman Point , Mumbai , in

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and staff
Location
Comfortable rooms
Helpful and friendly staff
Cons:
Pathetic service in some instances
Cleanliness issues reported

Categories

Cleanliness
8.9
Some guests reported dirty rooms and cleanliness issues.
Service
9.9
Most reviews highlight warm and helpful staff with a few exceptions.
Location
10
The location is frequently praised for its convenience.
Room Quality
9.9
Rooms were well-prepared and comfortable as per multiple reviews.
Amenities
9.9
The hotel offers excellent amenities and services.
Value for Money
9.4
Value perceived as high, despite a few complaints about service.
Food and Beverage
8.9
Breakfast was highlighted positively, but service inconsistencies reported.
Overall Experience
9.9
Generally a positive experience, marred by some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 21:44

Property Description

Luxury and Convenience
The Oberoi, located in Mumbai's business district, offers luxury with an outdoor heated pool, spa, fitness center, and concierge service. The elegant rooms provide beautiful views, LCD TV, and en suite bathrooms with modern amenities.

Dining Experience
Guests can indulge in a culinary journey with 5 food and beverage options offering European, Asian, Indian, and Japanese cuisines. The Eau Bar features live Jazz music, while the Champagne Lounge offers an extensive selection of Champagne and teas.

Exceptional Services
With 24-hour services like spa treatments, butler service, laundry, and a travel desk, The Oberoi ensures a comfortable stay. Female butlers are available for solo female travelers, and a luxury retail arcade and Oberoi Spa are on-site for guests' enjoyment.

Experience luxury and convenience at The Oberoi, Mumbai. Book now for an unforgettable stay!

Important information:

Please note: When booking more than 5 rooms, additional supplement will apply along with nonrefundable deposit for the entire stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 2729 reviews
Cleanliness: 8.9
Service: 9.9
Location: 10
Room Quality: 9.9
Amenities: 9.9
Value for Money: 9.4
Food and Beverage: 8.9
Overall Experience: 9.9
M
Mufaddal solo_traveller in
10
2026-07-25 via Nuitee
M
Mufaddal solo_traveller in
10
2026-07-25 via Nuitee
P
pankaj vohra couple in
10
It was my best hotel stay
Pros:

Breakfast was excellent and I like how they took orders from our tables . The staff is very courteous and helpful

2026-07-25 via Nuitee
M
Margarita solo_traveller kz
10
2026-07-23 via Nuitee
N
Narendra couple sa
10
Amazing Service!
Pros:

Location, and exceptional service. Easily one of the best stays I have ever experienced. Special shoutout to all the staff (Prathamesh at front desk was super helpful) in all departments who made our stay extremely comfortable.

Cons:

Nothing.

2026-07-23 via Nuitee
A
Anwar solo_traveller kw
10
Pros:

Stuff friendly

Cons:

Changing my room

2026-07-23 via Nuitee
H
Humaid couple ae
10
2026-07-21 via Nuitee
T
T3872UVsandeepd Business
10
Unforgettable Stay at The Oberoi
Pros:

Exceptional Luxury and Outstanding Hospitality
A Truly Memorable Stay at The Oberoi
Five-Star Experience from Start to Finish
Elegance, Comfort, and Impeccable Service
An Unforgettable Stay at The Oberoi

2026-07-20 via Tripadvisor
J
jamal extended_group ae
10
2026-07-20 via Nuitee
N
nikhilsteelcorp NONE
10
The Pinnacle of Hospitality
Pros:

From the moment we arrived, The Oberoi, Nariman Point set a standard of hospitality that few hotels can match. The staff greeted us by name within minutes of check-in, a small touch that set the tone for the rest of our stay. Every interaction, whether with the concierge, housekeeping, or restaurant staff, felt genuinely warm rather than scripted.

Our room overlooked the Arabian Sea, and the sunset views alone were worth the stay. But what truly stood out was the attentiveness of the team. When we mentioned it was our anniversary in passing, we returned to our room that evening to find a thoughtful surprise waiting, no fanfare, just quiet, gracious care.

Dining was exceptional across the board. Breakfast at Threesixty° was fresh and beautifully presented, and the staff remembered our preferences by the second morning. The spa was a serene escape, and the fitness facilities were immaculate.

What sets The Oberoi apart isn’t just the luxury, it’s the sincerity behind the service. Every request was met with genuine warmth and efficiency, never a hint of inconvenience. This is hospitality at its finest, elegant, intuitive, and deeply personal.

We left feeling like guests of honor rather than just hotel patrons. Highly recommend for anyone seeking a truly premium experience in Mumbai.

2026-07-19 via Tripadvisor
V
Vacation61437608964 Business
10
Director
Pros:

Truly, a unique paradise of silence, neatness and impeccable service in the middle of Mumbai's hectic life rhythm, in line with Baudelaire's famous:
"Là, tout n'est qu'ordre et beauté,
Luxe, calme et volupté"

2026-07-19 via Tripadvisor
F
falqemzi NONE
10
Excellent location & customer service
Pros:

I am a regular guest at the hotel. This year, for a change I thought of staying at another hotel which I did for 1 night but decided to come back to Oberoi! Always feels like home. Excellent location, very calm and relaxing, comfortable rooms, great food and above all excellent customer service.

2026-07-19 via Tripadvisor
K
Kerensa family_with_children fr
9
A wonderful hotel that feels like an Oasis of calm and luxury.
Pros:

It's a fantastic Hotel, it feels like oasis of calm and luxury. The staff is very attentive. We highly recommend it!

Cons:

Nothing!

2026-07-19 via Nuitee
B
BharatpurAnirudh Solo travel New Delhi, National Capital Territory of Delhi
10
Best city hotel in India!
Pros:

Just fantastic. great service. great views. exceptional food and beverage offerings. old and new rooms - both are fantastic. housekeeping is super strong. highly recommended and by far the best city hotel in India. it has no competition in mumbai - these closest competitor would perhaps be peninsula hong kong or Mandarin oriental bangkok.

2026-07-15 via Tripadvisor
S
Shamma couple ae
7
2026-07-14 via Nuitee
S
Shamma couple ae
7
2026-07-14 via Nuitee
F
faisal family_with_children ae
10
Pros:

دفعت أكثر عن أصدقائي الذين حجزوا معي بس عن طريق TRIp.com بفرق 500درهم ممكن اعرف السبب يااصدقاءي بوكينج

Cons:

السعر لبوكينج أكبر من بعض المواقع الاخرى

2026-07-14 via Nuitee
8
839harshac NONE
10
Great place for a quick family trip
Pros:

Great property, very attentive service at Ziya by Siddharth and crew. Unbeatable location right opposite marine drive.

2026-07-13 via Tripadvisor
1
139hareshp NONE Gurugram (Gurgaon), Gurgaon District, Haryana
10
Brilliant service and superb warm hospitality hospitality..!!!
Pros:

Most amazing experience.. best hotel in the world with an equally warm staff that makes you feel like you’re their personal guests..

2026-07-13 via Tripadvisor
M
maysoon couple ae
10
2026-07-13 via Nuitee