Best Western Alamo Suites

Hotels
•
Best Western
8.1 (1352 reviews)
1002 South Laredo Street , San Antonio , US
+1 210-472-1002

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Broken amenities
Inconsistent breakfast quality

Categories

Cleanliness
6.81
Several reviews mentioned cleanliness issues such as cockroaches and musty smells.
Service
9.28
Consistently mentioned friendly and helpful staff.
Location
8.82
Proximity to the river walk and downtown was praised.
Room Quality
7.77
Rooms spacious but some complaints about odors and amenities.
Amenities
7.3
Some amenities, like the hot tub and pool, were not functioning.
Value for Money
8.26
Generally decent for the price, although breakfast consistency was noted.
Food and Beverage
7.81
Breakfast provided was basic and repetitive.
Overall Experience
8.78
Guests expressed that they would recommend the hotel despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:55

Property Description

Central Location in Downtown San Antonio
Located just 3.5 km from The Alamo, Best Western Alamo Suites Downtown offers convenience and comfort for your stay in San Antonio.

Comfortable Suites with Modern Amenities
Enjoy spacious suites with free WiFi, microwave, refrigerator, and separate living room. Relax in the indoor pool or unwind in the whirlpool after a day of exploring the city.

Convenient Facilities for Business and Leisure
Start your day with a complimentary breakfast, stay active in the gym, and utilize the business center and meeting room. With laundry facilities available, everything you need is right at your fingertips.

Book your stay at Best Western Alamo Suites Downtown for a memorable San Antonio experience.

Important information:

Please note that the pool and hot tub are closed until May 2022.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 1352 reviews
Cleanliness: 6.81
Service: 9.28
Location: 8.82
Room Quality: 7.77
Amenities: 7.3
Value for Money: 8.26
Food and Beverage: 7.81
Overall Experience: 8.78
S
Sarah • family_with_children • us
5
2026-10-14 • via Nuitee
C
Charlene • couple • us
5
2026-10-13 • via Nuitee
H
Hernandez • extended_group • us
5
2026-10-13 • via Nuitee
C
Crisbelle • couple • us
10
it was the best stay ever. nothing went wrong.
Pros:

I loved the staff, the cleanliness, the commodities and just everything was great. I would definitely come back.

Cons:

n/a

2026-09-19 • via Nuitee
T
Tessa • couple • de
5
Pros:

Die Lage ist gut, auch die Umgebung ist recht angenehm.

Cons:

Es ist ein extrem intensiver Geruch in den Gängen. Eher negativ behaftet.

2026-09-15 • via Nuitee
K
Krystal • family_with_children • us
10
2026-09-14 • via Nuitee
S
Sandra • family_with_children • us
9
2026-09-08 • via Nuitee
S
Skiliey • couple • us
7
2026-09-06 • via Nuitee
P
Palacios • solo_traveller • mx
5
Pros:

Las camas están excelente y la ubicación super bien

Cons:

Que no tenían buen Internet pueden mejorarlo

2026-09-06 • via Nuitee
R
Rangel • couple • us
10
It was a good stay for what we needed it for.
Pros:

Very attentive to cleanliness and was a very quiet experience at night.

Cons:

The balcony was facing the electric distribution site, not a good way to relax on the balcony, so we didn’t even bother to use it.

2026-09-05 • via Nuitee
M
Maria • solo_traveller • us
10
2026-09-05 • via Nuitee
H
Holliday • couple • us
10
2026-09-03 • via Nuitee
A
Amanda • family_with_children • us
10
Check in was easy. Breakfast they offer was really good. Our room was very clean and comfy. I will stay here again.
Pros:

Nice property and rooms.

2026-09-01 • via Nuitee
D
Daisy • extended_group • us
10
2026-09-01 • via Nuitee
M
Michael • solo_traveller • us
10
Pros:

Clean and comfortable

2026-08-31 • via Nuitee
M
Maria • solo_traveller • us
10
Pros:

Clean comfortable and the staff was great. Very kid friendly.

Cons:

The alley to get to parking is not great.

2026-08-31 • via Nuitee
S
Stefanie • family_with_children • de
5
Nicht empfehlenswert
Pros:

Großes Zimmer, kurzer Weg in die Stadt mit dem Auto, großer Parkplatz hinterm Hotel, nachts Flutlicht

Cons:

Neben dem Hotel steht ein Umspannwerk. Zum Frühstück gab es amerikanischen Standard (Toast, Waffeln, Rührei, jede Menge Süßes)

2026-08-25 • via Nuitee
B
Bianka • couple • de
7
ok
Pros:

Sehr Zentral und tolles Pool

Cons:

Kein Zimmerservice, würde erwarten, das die Betten gemacht werden.

2026-08-22 • via Nuitee
M
Melanie • solo_traveller • us
9
Pros:

The carpet was very clean and the beds were comfortable.

Cons:

The sofa needs a new mattress.

2026-08-19 • via Nuitee
A
Aliza • couple • us
10
Would stay again .
Pros:

Everything was satisfactory, rooms were clean smelled really good no complaints on our stay

Cons:

There was nothing to complain about

2026-08-17 • via Nuitee