Holiday Inn Express and Suites Merrimack - Nashua by IHG

Hotels
•
Holiday Inn Express
9 (411 reviews)
4 Amherst Road , Merrimack , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Outdated rooms
Noise disturbances

Categories

Cleanliness
7.64
Multiple reviews indicated issues with cleanliness, including dusty rooms and hair left in drawers.
Service
9.61
Staff were described as friendly and helpful across several reviews.
Location
9.65
The location received positive mentions, noted for being convenient and accessible.
Room Quality
8.6
Mixed sentiments, with aging furniture and outdated decor mentioned, but some guests found rooms comfortable.
Amenities
9.13
Breakfast received high praise, while some amenities like the washing machine had issues.
Value for Money
9.09
Guests generally felt they received good value, with reasonable prices and quality breakfast.
Food and Beverage
9.64
Breakfast was consistently highlighted as a positive aspect of the stay.
Overall Experience
8.61
Most guests had positive experiences but noted inconsistencies compared to previous stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:09

Property Description

Convenient Location
Situated just a 5-minute drive from the Anheuser-Busch Brewery, the Holiday Inn Express and Suites Merrimack in New Hampshire offers easy access to local attractions. The Merrimack Premium Outlets are also a mere 2 miles away, perfect for shopping enthusiasts.

Comfortable Accommodations
Each guest room at our hotel is thoughtfully equipped with amenities to ensure a pleasant stay. From cable TV and a work desk to a coffee maker and hair dryer, we have everything you need for a relaxing experience.

Great Facilities
Enjoy our outdoor pool, free in-room Wi-Fi, laundry facilities, and dry cleaning services during your stay. Additionally, the availability of safety deposit boxes at the front desk adds to the convenience and security of our guests.

Book your stay at the Holiday Inn Express and Suites Merrimack for a delightful and stress-free experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Pets are allowed – dogs and cats only. A maximum of 1 pet is allowed per room, and pets must not exceed 50 lbs. A nonrefundable fee of USD 75 per stay appliesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Fitness center is closed from 2026-07-31 until 2026-06-08
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MHT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 411 reviews
Cleanliness: 7.64
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 9.64
Overall Experience: 8.61
J
jiangbin0 • Family • San Jose, California
2
Worst Hotel Experience in a long time
Pros:

This is a rundown motel that is located near the Merrimack Outlet. Aside from that, there were very few good things about it. The furniture in the room showed its age. For example, the sofa had its top fabric torn in a few places. The bathtub faucet couldn't be completely shut off when you switched to the shower heads.

What's the worst, was the sound-proofing of the room. Basically it didn't exist. We could hear clearly every step of the upper floor room guests, and we could tell exactly what they were doing 5 am in the morning. If anyone was speaking even outside the building, we could distinctively hear each word they said. We didn't had any good sleep for the two nights we stayed there, despite being exhausted both days.

To add insult to injury, we found the hotel double charged us for our stay, despite our reservation was fully prepaid through Chase Travel. When we called them to ask why we were double charged, they had no clue and just plainly said that our reservation wasn't fully prepaid. It's either IHG management or the hotel staff that was incompetent. (A small detail -- when I called, the staff had to ask my three-letter last name FIVE times.) In the end I had to open an dispute with my Chase ]credit card for the double charge. It was a completely disgrace.

2026-06-13 • via Tripadvisor
2
282calb • Couples
10
Friendly Accommodating Staff
Pros:

The location is very convenient and the staff were extremely accommodating. If you have any requests I highly recommend just asking. I tend to not like Holiday Inns, but this was a very nice one and for a good price.

2026-06-06 • via Tripadvisor
L
Lisa • solo_traveller • us
8
Pros:

Although the hotel was clean, it was an older facility so it was very dark and not many upgrades. The staff were super nice and answered all of our requests

Cons:

The breakfast was not exceptional, it was cold and no variety..slightly disappointed with that

2026-05-20 • via Nuitee
G
George • couple • us
10
The place to stay.
Pros:

Clean. Friendly. Good breakfast.

Cons:

Nothing

2026-04-13 • via Nuitee
B
Bonnie • couple • us
7
All together pretty good
Pros:

Everything was pretty good very friendly staff good breakfast

Cons:

They keys are a joke we had to get new keys everyday a couple of times a day. The k-cup machines are way to small

2026-01-20 • via Nuitee
D
Dorothea • couple • us
7
Pros:

Breakfast was good. Would of liked gluten free bread.

Cons:

The room beside ours, was a loud swearing couple with a child that had to listen to it. went on until 1am.. Literally no sleep.

2026-01-19 • via Nuitee
J
Joan • family_with_children • us
9
2026-01-19 • via Nuitee
L
Lisa • family_with_children • us
8
More towels!
Pros:

Convenience

2026-01-15 • via Nuitee
W
William Wesenberg • couple • us
10
2025-12-29 • via Nuitee
C
Christina • couple • us
5
Dirty room, pubes in dresser.
Pros:

The main lobby and the breakfast area was very clean and the staff was very nice.

Cons:

Our room was very, very dusty. The dressers & desk had a thick layer of dust & it seemed like it hasn’t had a wipe down in days/weeks.

It looked like there was two red blood splatters on the ceiling.

There was pubic hair left in the dresser drawers. & the mini fridge inside of the room was barely cooled.

When checking out, the staff at the desk ask how our day was and when I said it was okay but could’ve been better she said “okay that’s nice” which was a bit odd.

This was my second time staying here this year and it was very different from my first time, I don’t think I will be coming again.

2025-12-22 • via Nuitee
K
Khrissa • couple • ca
8
Great breakfast but rooms need renovations
Pros:

The bed was comfortable and the breakfast was really good! The staff was really helpful

Cons:

You could tell that it was an older building and would do some good with some renovations in the rooms. No microwave in room

2025-11-01 • via Nuitee
C
Cheng
2
Pros:

AC was down for the night outside was freezing.

2025-10-12 • via Nuitee
R
Rodrigo Alfredo • family_with_children • br
10
Pros:

Front desk Very friendly

Cons:

Washing machine does not accept crédito card

2025-10-11 • via Nuitee
V
VITALII
10
Pros:

Everything is great

2025-10-10 • via Nuitee
J
JoAnne Sargent
8
Pros:

Bought a Hershey almond bar from the front register area but the almonds were really bad. Very hard to try to eat the chocolate around them.

Also,killed 4 bugs between the bathroom and the end table by the bed.

Comfortable bed, so we slept well.

2025-10-05 • via Nuitee
S
Susan
10
Pros:

Checking in was easy and desk person was friendly. Very clean. Appreciated the hot breakfast with items other than breads. Quiet

2025-10-05 • via Nuitee
M
Meaghann
6
Pros:

Clean room, Comfy bed. Ice was very hard to find. Technology delays made check in take much longer than average. Otherwise, great for the one night stay we had.

2025-10-05 • via Nuitee
S
SHELLEY
10
Pros:

Stopped for the night on a road trip. Reasonable price for safe, clean and quiet night. Did not explore area. Legit stay for the night earns my great rating.

2025-09-28 • via Nuitee
L
Lori
10
Pros:

Clean room. Very pleasant

2025-09-28 • via Nuitee
M
Melinda • partner
8
Pros:

The room was clean enough. The wallpaper is starting to peel off the walls. Haven’t stayed here in 15+ years and it look relatively the same. Needs some updating but overall a decent place to stay.

2025-09-21 • via Nuitee