Holiday Inn Express & Suites Central Omaha by IHG

Hotels
•
Holiday Inn Express
8.4 (652 reviews)
8736 West Dodge Road , Omaha , US
+1 402-343-1000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, accommodating staff
Good/varied and well-stocked breakfast
Convenient location for many guests
Pool with available towels
Good value for money
Clean rooms reported by several guests
Cons:
Overwhelming smell reported by at least one guest
Housekeeping lapses / missed room cleaning
Parking difficulties
Maintenance issues (toilet not working, empty dispensers, unplugged phone, dusty headboard)
Heavy traffic / awkward access from Main Street
No hot tub / some missing amenities
Occasional uncomfortable bed or run-down room

Categories

Cleanliness
7.4
Mixed reports: several guests reported an overwhelming smell, dusty headboard, empty soap/shower dispensers and missed housekeeping; others specifically called the property very clean.
Service
8.8
Generally praised—staff described as super nice, friendly and accommodating; some service issues noted with night staff and missed housekeeping/late responses.
Location
8.6
Mostly positive: many guests said the location was great and convenient, though a few noted heavy traffic and that access from Main Street can be awkward.
Room Quality
8.1
Mixed: several guests reported comfortable beds and recent updates, while isolated reports mentioned an uncomfortable bed, run-down appearance, unplugged phone and a room with a non-working toilet.
Amenities
8.5
Good amenities overall: a well-used pool with available towels, lobby bathroom and basic in-room features; a few guests missed a hot tub.
Value for Money
8.8
Viewed as good/excellent value by multiple guests, especially for spur-of-the-moment or road-trip stays; described as fair for cost and location by others.
Food and Beverage
9
Consistently positive feedback on breakfast—well stocked, warm, varied across days and well managed by staff.
Overall Experience
8
Overall positive stay: friendly staff, good breakfast and pool appeal, tempered by occasional cleanliness and maintenance lapses that affected some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Convenient Downtown Location
Experience comfort and convenience at the Omaha Holiday Inn Express, just a short distance from Joslyn Art Museum. Start your day with a complimentary continental breakfast and enjoy free Wi-Fi in your room.

Modern Amenities
Relax in air-conditioned rooms with a cable TV, clock radio, and telephone. Upgrade to a deluxe room for a sofa bed and work desk. Take advantage of the gym, indoor pool, and business center during your stay.

Nearby Attractions
Explore the University of Nebraska at Omaha, Omaha Children’s Museum, and Henry Doorly Zoo, all just a short drive away. Book your stay now at Holiday Inn Express & Suites Central Omaha for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Location

Guest Reviews

8.4
Based on 652 reviews
Cleanliness: 7.4
Service: 8.8
Location: 8.6
Room Quality: 8.1
Amenities: 8.5
Value for Money: 8.8
Food and Beverage: 9
Overall Experience: 8
• solo_traveller • us
8
Pros:

Staff is super nice and accommodating.

Cons:

Parking is a jole

2026-10-26 • via Nuitee
M
Morgan • family_with_children • us
5
Pros:

Location was great

Cons:

The night staff

2026-10-21 • via Nuitee
R
Rosie • solo_traveller • us
10
2026-10-15 • via Nuitee
C
Cindy • family_with_children • us
9
Only stayed 1 night. Kids really enjoyed the pool.
Pros:

Easy to get to.

2026-10-14 • via Nuitee
K
Kara • couple • us
1
Smell was disgusting
Pros:

Nothing

Cons:

The smell was so overwhelming! If we didn’t have an 8 hour drive left and had already drove over 1200 miles and it was late and raining we wouldn’t have stayed there ☹️

2026-09-19 • via Nuitee
M
Miloslav • family_with_children • cz
8
2026-09-03 • via Nuitee
J
Jenesse • solo_traveller • us
5
Pros:

friendly service breakfast was nice bathroom in the lobby need tissues in them

Cons:

bathroom soap and shower dispenser was empty
dusty headboard

2026-08-25 • via Nuitee
J
Judith • couple • us
7
The Holiday Inn is fair for the cost and location.
Pros:

Location, hot water and free breakfast

Cons:

It is hard to get to from the Main Street and the shade to the window was difficult to raise.

2026-08-24 • via Nuitee
M
Mitchell • solo_traveller • us
10
Pros:

The staff was friendly and very helpful.

Cons:

The location was in an area with very heavy traffic.

2026-08-23 • via Nuitee
M
Mike • solo_traveller • us
10
Pros:

The breakfast was very good. They kept it stocked and warm. Very clean and everyone was very friendly and helpful. We stayed 3 days and each day the breakfast was a little different which was nice.

Cons:

Wish the shower head had more setting to adjust for the water spray. The shower was hot, space to move around, I just like to use different spray settings. Still a great shower

2026-08-23 • via Nuitee
T
Tracy • family_with_children • us
9
2026-08-21 • via Nuitee
M
May • family_with_children • us
9
2026-08-21 • via Nuitee
S
shafer • solo_traveller • us
9
Pros:

Nice rooms, comfortable beds, accessible room and bathroom. Very well taken care of breakfast buffet, good items. Overall a very good stay.

Cons:

Nothing.

2026-08-19 • via Nuitee
S
shafer • solo_traveller • us
9
2026-08-19 • via Nuitee
K
Kelly • solo_traveller • us
10
2026-08-09 • via Nuitee
S
Steven • family_with_children • us
10
2026-08-07 • via Nuitee
M
Martin • family_with_children • us
5
I wasn't happy, my sanitation didn't matter, and also disregarded.
Pros:

I like the location, the amenities breakfast options.

Cons:

I checked in on Friday with family, we shower,
The next morning after shower, we went for tour, but before leaving I told housekeeping my room needs cleaning. When we got back at about 2pm, room still was clean, bathroom had all the towels we had used still on the floor.
On my way out with family for our next round of tour, I reminded the front desk/ receptionist that my room wasn't clean and needed to . She said she make sure it gets done.
But when we came back at about 9pm, the room still wasn't cleaned, trash was full, towels all dirty. I had to go request for towels that we would use the next morning. I was so disappointed.

2026-08-03 • via Nuitee
P
Perry • solo_traveller • us
8
2026-08-02 • via Nuitee
A
Adela • couple • us
8
2026-07-13 • via Nuitee
M
Morast • solo_traveller • us
10
2026-07-06 • via Nuitee