Wyndham Houston near NRG Park - Medical Center

Hotels
Wyndham Hotels & Resorts
6.2 (1196 reviews)
8686 Kirby Drive , Houston , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Good location near stadium
Cons:
Poor cleanliness
Outdated rooms
Lack of basic amenities

Categories

Cleanliness
4.53
Several reviews indicated poor cleanliness and maintenance, including dirty bathrooms and issues with mattress quality.
Service
7.5
Staff was noted to be friendly in some reviews, but there were negative comments about rudeness and service experiences.
Location
9.04
Multiple reviews praised the location, especially its proximity to NRG Stadium.
Room Quality
5.49
Rooms were described as outdated with issues like bad reception, a lack of hot water, and broken amenities.
Amenities
5.02
Consistent reports of missing essential items like microwaves and refrigerators in the room.
Value for Money
5.98
Guests felt the hotel was overpriced given the lack of services and issues reported.
Food and Beverage
4.53
Negative feedback regarding the quality of the coffee and breakfast provided.
Overall Experience
7.5
Overall experience ranged from positive to very disappointing due to service and conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:38

Property Description

Convenient Location Opposite NRG Park
Located directly opposite NRG Park, the Wyndham Houston NRG/Medical Center offers a pet-friendly environment with comfortable guestrooms and dining options. Free WiFi is available throughout the property.

Modern Amenities for a Comfortable Stay
Guests can enjoy in-room coffee machines, work desks, and cable TV. Stay active in the state-of-the-art fitness center or relax in the outdoor pool. Take advantage of the business center for work needs.

Delicious Dining Options and Nearby Attractions
Indulge in breakfast at Stetson’s Restaurant and unwind at Cattleman’s Club. Upgrade to a suite for added comfort. Explore nearby attractions like Texas Medical Center, Houston Zoo, and the Museum District.

Ready to experience comfort and convenience at Wyndham Houston NRG/Medical Center? Book your stay now!

Important information:

Please note the Breakfast Included rate includes breakfast for 2 adults daily.

Complimentary Parking Available (excludes Houston Livestock Show and Rodeo, major sporting and entertainment events at NRG Stadium).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Parking

    Public parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.2
Based on 1196 reviews
Cleanliness: 4.53
Service: 7.5
Location: 9.04
Room Quality: 5.49
Amenities: 5.02
Value for Money: 5.98
Food and Beverage: 4.53
Overall Experience: 7.5
R
Ronaldo solo_traveller br
7
2026-05-30 via Nuitee
R
Robin extended_group us
8
2026-05-14 via Nuitee
Q
Q7946KKjamesc NONE
2
Avoid at all costs
Pros:

Wingate Hotel.
Be warned, numerous issues to be found here, a statement of overpriced is only the beginning for what this hotel holds..
-door doesn't close properly..!
-Issues with Plumbing. Worthy of investigators in by Health department..
Very old plumbing fixtures, no hot water for the shower. Bathtub prone to fill up with sewage, issues with toilet flushing, frequent gurgles during the night.
No gym, pool is dirty and contaminated with algae. You think tossing a bleached tablet a timer or two per day would be pretty easy, not here.
Housekeeping only available if you call same day.. Only two towels per room.
Some rooms do not have refrigerators, suitcase holders or hairdryers.
AC doesn't stay on for long and needs manual intervention to keep the room cool..
Lots of wear a tear around the room.
The TV is very basic cable, a number of channels that are just static, a handful of other stations have poor reception and audio skips out..
Water refill station runs out of water.
Complementary breakfast is watery scrambled eggs and sausage. No variety. A few baked goods, a couple of yogurts, day 2 no oj/milk/bread/yogurt/ no crowd either 30 mins no service , dry cereal. Very very basic breakfast that maybe works for one day..
Staff are friendly enough, however not always available when you call. Calling zero for room service gets the neighboring hotel which is shared ownership with the Wingate..
One of the elevators is out of service, making a long walk needed to drag your luggage around the hotel and then up the stairs and back around to your room.
Side and back parking areas are very unsightly and not maintained.
Should be a number of other hotels in the area better price and better quality. One star rating..

2026-05-13 via Tripadvisor
C
cynthia solo_traveller us
7
Pros:

The beds were ok
And the location was excellent for a Houston rodeo

Cons:

Super pricey
Installations too old
The room not clean at all

2026-05-12 via Nuitee
G
Gutierrez couple us
10
2026-05-12 via Nuitee
E
ELIZABETH solo_traveller ng
2
Depressing
Pros:

Location

Cons:

1. Furnishings especially rugs are old
2. Lack of complimentary breakfast
3. Poor wifi

2026-05-09 via Nuitee
M
maggiet0813 Family Katy, Texas
6
Outdated and room problems
Pros:

Location is perfect if you’re going to the NRG. Parking is just $20/night. We stayed in Bldg 5 and rooms are very outdated and not kept up. Our A/C wouldn’t adjust to the temperature we set it in so it was freezing. We had to shut it down. Coffee maker didn’t work. Outside door closest to room wouldn’t open from outside.

2026-05-07 via Tripadvisor
O
Onajero solo_traveller ng
5
2026-05-07 via Nuitee
C
Cassandra solo_traveller us
6
Pros:

It was a good location for the event that we attended

Cons:

The facility is old in a little rundown. It had a distinct odor when you first walked in.. no microwave in the room..

2026-05-01 via Nuitee
7
710terryj Business
2
Worst hotel I’ve ever seen
Pros:

Terrible hotel. Do not stay here. If I could rate it a negative number, I would. Just nasty!

2026-04-30 via Tripadvisor
S
Shaunda couple us
10
2026-04-27 via Nuitee
D
Diane extended_group us
6
2026-04-27 via Nuitee
F
Fredrico solo_traveller us
10
2026-04-26 via Nuitee
D
Donna couple us
10
2026-04-24 via Nuitee
M
Mewbourn couple us
1
The hotels in a great location for the stock show, but that’s all that was good about it
Pros:

It was close to the stock show

Cons:

Well, there was people sitting out front when you came in charging people to park one that was $25. The next night was $50 a parking spot. Well customers of the hotel couldn’t find a place to park cause people was parking everywhere. I drove around for over an hour one that trying to get a parking place and finally had to park on the grass. Complaining to the hotel staff and call corporate office and all they want to do was give me some points. I told him I’d never stay there again. I didn’t need their points.

2026-04-22 via Nuitee
T
Tonya solo_traveller us
4
Pros:

The room size and location,

Cons:

Smelled stale, old and dusty throughout building, no ice machine working, nothing was sanitized. Blankets smelled as if they hadn't been washed....no microwave and refrigerator wasn't working properly

2026-04-21 via Nuitee
B
Barry solo_traveller us
1
Bad
Pros:

Close to nrg

Cons:

I paid over $500 to stay there for 2 nights and they made me pay $40 per night to park thats sad thing to do someone that stays there !!!!!!

2026-04-21 via Nuitee
H
Hope family_with_children us
10
Pros:

Great location

2026-04-20 via Nuitee
B
bsolomonco Business Los Angeles, California
2
Avoid. Not worth it. So many other better options with better service.
Pros:

Where do I even start. Well, after checking in to a room that was $189 a night I questioned my decision to not go to my usual Marriott for the elite points earned there and after this stay I’ll never question it again. There was a tattoo convention at this hotel and that’s why I was there in the first place so it made sense. My room was 59 degrees inside when I walked in. It was 63 outside mind you. I called the front desk and they said maintenance would come up. Nothing. Hour goes by. I asked again they said they’d call them again. Never offered another room and never checked on us after their. Maintenance never showed. The Wyndham rented a room at a peak price with a faulty thermostat! I decided a hot shower would help warm me up. The faucet in the shower vibrated so badly I could see it shaking in the wall and the sound was so loud I was afraid it would wake someone up in another room. So I turned in the shower halfway down just to stop the vibration and finish my shower. Flash forward to breakfast at the restaurant downstairs When the server was genuinely nice and doing her best, there was only three tables in the entire restaurant and two servers. It was not busy. It was not hectic. It took 45 minutes for anyone to get their food and one plate came out at a time probably every 10 minutes. The food was mediocre at best. We got pancakes with no syrup or butter so we had to ask for those. We got eggs and potatoes without ketchup or hot sauce or any kind of condiments and we had to ask for that. Then the bill came and we were charged for an omelette we didn’t order even though she told us to keep it, but we were charged more for what we actually had ordered but didn’t receive and when we questioned it, she got salty with us so we said, forget it and just paid it. I will absolutely never go back to this place. I hope this review is good feedback for management not to get anyone in trouble because everyone was friendly for the most partbut to do better because the service was absolutely the worst experience of the entire weekend.

2026-04-19 via Tripadvisor
S
Stephanie couple us
8
2026-04-19 via Nuitee