The Park Hotel London

Hotels
•
Westmont Hospitality Canada
8.8 (1052 reviews)
242 Pall Mall Street , London , CA
+1 519-642-4444

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean, modern look
Friendly staff
Cons:
Limited parking options
Staff interactions could improve

Categories

Cleanliness
8.58
Guests appreciated the cleanliness of the hotel but mentioned some issues with dirty sheets.
Service
8.95
Some staff were friendly, but there were also complaints about the front desk staff's lack of warmth.
Location
9.29
Excellent location with easy access to many restaurants.
Room Quality
8.74
Rooms were reported as spacious and modern with a comfortable king-size bed.
Amenities
8.27
Highlighted the lack of additional amenities like a pool or sauna, which disappointed some guests.
Value for Money
8.83
Considered good value for the price but with additional costs like parking and breakfast limitations.
Food and Beverage
8.68
Breakfast had limited variety but was generally enjoyed.
Overall Experience
9.05
Overall, many guests expressed positive feelings about their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:43

Property Description

Luxurious All-Suite Hotel in Downtown London, Ontario

Suite Perks
Indulge in the convenience of free WiFi, a flat-screen TV, microwave, refrigerator, and iPod docking station in every suite. Start your day right with a complimentary grab-and-go breakfast.

Fitness and Business Amenities
Stay on top of your fitness routine with our well-equipped Fitness Room. Need to work? Our business centre has you covered with a computer, printer, and charging stations. Plus, enjoy 24-hour guest services and an on-site market.

Nearby Attractions
Explore the city with ease - Victoria Park, London Convention Centre, Grand Theatre, and Budweiser Gardens are all just a stone's throw away.

Experience comfort and convenience at its finest - book your stay now!

Important information:

Pre-paid credit cards and debit cards cannot be used to guarantee a reservation. A credit card is required when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YXU

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1052 reviews
Cleanliness: 8.58
Service: 8.95
Location: 9.29
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.83
Food and Beverage: 8.68
Overall Experience: 9.05
M
Maria del Pilar • couple • ca
10
2026-09-17 • via Nuitee
M
Maria del Pilar • couple • ca
10
2026-09-17 • via Nuitee
P
Paula • extended_group • ca
10
Pros:

Great location. Friendly staff. Room was clean and comfortable. Enjoyed our stay.

2026-09-16 • via Nuitee
G
Gareth • extended_group • gb
10
Will be using again next tile we are in London.
Pros:

Huge rooms. Good location. Good facilities.

Cons:

-

2026-09-12 • via Nuitee
A
Amanda • solo_traveller • ca
10
2026-09-12 • via Nuitee
A
Anuradha • solo_traveller • th
9
Overall it was a great choice
Pros:

Location was central, spacious and clean rooms. Friendly staff.

Cons:

A bit of musty smell
No vegan options or eggless vegetarian.

2026-09-07 • via Nuitee
N
naji • family_with_children • ca
9
Pros:

was clean good location i like it

Cons:

they don't have 24 hour coffee in the hotel lobby.i wish they have it

2026-09-03 • via Nuitee
A
Andrews • couple • ca
8
Pros:

We were disappointed in the breakfast. It said full breakfast and it was only continental.

2026-08-31 • via Nuitee
M
Madhu • couple • in
8
2026-08-30 • via Nuitee
L
Laura • extended_group • ca
6
Cons:

not impressed that they charged me a 3rd party booking fee of $14.99 PER NIGHT

2026-08-30 • via Nuitee
I
Inna • couple • ca
6
2026-08-30 • via Nuitee
M
Mayyad • family_with_children • sa
7
Pros:

Good location. clean with very convenient car park

Cons:

Breakfast is very poor

2026-08-29 • via Nuitee
G
Giada • couple • it
10
2026-08-26 • via Nuitee
E
Emma • family_with_children • gb
6
2026-08-23 • via Nuitee
M
Melissa • extended_group • ca
1
Staff were rude to my daughter on check in when we booked for her and friends birthday and double charged for the stay.
2026-08-20 • via Nuitee
C
Charles • solo_traveller • ca
7
2026-08-16 • via Nuitee
L
Lili • family_with_children • ca
10
2026-08-11 • via Nuitee
M
Makowski • solo_traveller • us
8
2026-08-11 • via Nuitee
S
Sharon • family_with_children • ca
10
2026-08-09 • via Nuitee
D
Drew • couple • ca
8
2026-08-04 • via Nuitee