Hotel Indigo - Dusseldorf - Victoriaplatz by IHG

Hotels
Hotel Indigo
9.2 (2433 reviews)
Kaiserswerther Strasse 20 , Düsseldorf , de

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
High price
Limited restaurant options

Categories

Cleanliness
8.69
Some guests mentioned cleanliness positively, while there were concerns about room freshness.
Service
9.66
Most reviews praised staff friendliness and helpfulness.
Location
9.7
The hotel is noted for its central location with close proximity to attractions.
Room Quality
9.15
Guests found the rooms stylish and comfortable, although size was a minor issue for some.
Amenities
8.68
While certain amenities were good, the lack of a restaurant and bar offerings was a downside.
Value for Money
8.64
Some reviews indicated that prices were perceived as high for the service and offerings.
Food and Beverage
9.19
Breakfast was frequently mentioned as good; however, prices for it and other services were noted as high.
Overall Experience
9.86
Overall, most guests had a very positive experience and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:51

Property Description

Luxurious Amenities
Experience the epitome of comfort and relaxation at Hotel Indigo in the vibrant Pempelfort district of Düsseldorf. Enjoy complimentary wifi, unwind in the spa area complete with a modern gym and rejuvenating saunas.

Exquisite Dining
Delight your taste buds at the Mediterranean-style restaurant offering a fusion of regional and international cuisines. Start your day with a delectable buffet breakfast and savor refreshing drinks and meals on the charming terrace during summer.

Prime Location
Conveniently located just minutes away from the Messe Düsseldorf Trade Fair and the Old Town Centre, our hotel provides easy access to top attractions. Explore the nearby Hofgarten Park, stroll along the picturesque River Rhine, and access transportation with Nordstraße Underground Station a stone's throw away.

Book now for an unforgettable stay at Hotel Indigo Düsseldorf!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for € 0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 2 per hour.

Location

Guest Reviews

9.2
Based on 2433 reviews
Cleanliness: 8.69
Service: 9.66
Location: 9.7
Room Quality: 9.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 9.86
G
Guillermo couple ch
7
2026-07-04 via Nuitee
C
Carolina family_with_children br
8
Boa opção
Pros:

O quarto é grande, confortável e com um bom ar condicionado

2026-07-04 via Nuitee
L
Liliana solo_traveller de
9
2026-07-04 via Nuitee
M
Monika solo_traveller de
9
2026-07-02 via Nuitee
V
Vladymyr solo_traveller ua
10
2026-06-30 via Nuitee
T
Thomas solo_traveller de
10
Top-Hotel, ruhig, Klimaanlage, Gym, hier stimmt alles.
Pros:

Wurde bereits von mir bewertet. Ruhige Lage, zentral, Nähe Rheinufer und dem Museum Kunsthalle. Hervorragende Klimaanlage die sich individuell einstellen lässt. Geschmackvoll eingerichtete Zimmer, Lobby, Frühstücksraum. Qualitativ ansprechendes Frühstück, schöner, schattiger, begrünter Innenhof.
Hervorragendes Team an der Rezeption, im Service und im Housekeeping.
Sehr sympathisches Hotel.

Cons:

Der Fernseher auf dem Zimmer hätte größer sein können (wegen WM). 43 Zoll oder waren es 50 Zoll ?! sind aber ok.

2026-06-29 via Nuitee
V
Vesa solo_traveller fi
8
Pros:

Hotellin sijainti on loistava, jos haluaa lhteä aamulennolle. Hotelli sijaitsee alle 15 minuutin päässä lentokentästä. Hotellin vieressä on parkkihalli. Hotellin kadulla ja lähellä on useita ruokapaikkoja ja ruokamarketti. Huoneessa oli tilaa, vedenkeitin, pieni jääkaappi ja kahvikone. Aamupala oli hyvä.

Cons:

Perhehuone sopii lapsille, jotka mahtuvat vuodesohvalle. Murrosikäisille lapsille vuodesohva on epämukava.

2026-06-29 via Nuitee
B
Barbara solo_traveller us
9
2026-06-29 via Nuitee
H
Hildegard couple de
10
Ein rundum angenehmer Aufenthalt!
Pros:

Das Hotel war sauber, gepflegt und geschmackvoll eingerichtet. Das Personal war jederzeit freundlich, aufmerksam und hilfsbereit.
Die Zentrale Lage rundet das Bild positiv ab.

2026-06-28 via Nuitee
H
Hildegard couple de
10
2026-06-28 via Nuitee
V
Vili solo_traveller fi
10
2026-06-28 via Nuitee
A
Ahmed couple ae
10
Thanks to the reception staff.
Pros:

Everything

Cons:

Nothing

2026-06-27 via Nuitee
D
Dorothee extended_group de
8
2026-06-26 via Nuitee
M
Manfred couple ch
9
Tip top, freundliches Personal
Pros:

Gut Ausgestattet

Cons:

Strassenlärm

2026-06-26 via Nuitee
T
TUĞÇE ECEM couple gb
5
Pros:

Kind and attentive staff. They provided early check in.

Cons:

Our toilet was not clean

2026-06-25 via Nuitee
B
Bas couple nl
10
Will come back
Pros:

Friendly staf, good parking and good airconditioning

2026-06-24 via Nuitee
G
Gerd solo_traveller de
6
Pros:

Sehr gute Lage in der Nähe zum Rheinufer.
Frühstück draußen war fabelhaft.
Service beim Frühstück auch.

Cons:

Unfreundliches Personal am Check-in
Nur gegen Mitgliedschaft in irgendeinem Hotelverband konnte man das Zimmer vorab beziehen. Bei Ablehnung musste man Sekundenhaargenau bis 15.00Uhr warten, obwohl das Zimmer frei war. Steht zwar so in den Hotel-AGBs , fühlt sich aber trotzdem wie Abzocke an!
Ebenso sehr teurer Hotelparkplatz.

2026-06-24 via Nuitee
B
Birgit couple de
10
Pros:

Sehr freundliches und hilfsbereites Personal. Das Frühstück war super. Schöner heller Frühstücksraum. Sehr gute Lage in pempelfort

2026-06-23 via Nuitee
B
Birgit couple de
10
2026-06-23 via Nuitee
R
Ralf Breidenbach couple de
8
2026-06-22 via Nuitee