Hotel Indigo - Dusseldorf - Victoriaplatz by IHG

Hotels
•
Hotel Indigo
8.6 (2465 reviews)
Kaiserswerther Strasse 20 , Düsseldorf , DE
+49 211 49990

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable, large beds
Friendly and helpful staff
Excellent/central location with easy transport
Generally clean rooms and daily housekeeping
Good breakfast quality
Quiet neighbourhood
Cons:
Inconsistent cleanliness in some rooms (hair, dirty bathroom)
Wi‑Fi connectivity problems reported
Hot water outage reported during one stay
Perceived as relatively expensive / poor value for money
Parking and breakfast can be costly
No on‑site restaurant / hotel bar sometimes closed

Categories

Cleanliness
7.4
Mixed feedback: several guests praised clean rooms and daily housekeeping, but other reviews reported hair on the floor, dirty bathrooms and a smelly toilet in some rooms, lowering the overall cleanliness impression.
Service
9.4
Generally very positive: staff frequently described as friendly, helpful and accommodating (late arrival assistance, small food gesture, helpful reception). A few reports of limited help with Wi‑Fi/hot water issues but service is overall a strong point.
Location
9.2
Frequently praised: quiet yet central area, close to transport and event venues, many restaurants within walking distance. Minor drawback: Old Town is a 20–25 minute walk for some guests.
Room Quality
9
Mostly very good: large, comfortable beds and modern bathrooms reported; some guests noted lighting was sparse and heating controls were not intuitive, but room comfort is strong overall.
Amenities
8.6
Mixed amenities: good breakfast offering and parking garage next to hotel, but issues reported with hotel Wi‑Fi, no on‑site restaurant, and occasional closure of the hotel bar; parking can be expensive.
Value for Money
6.8
Concerns about price vs. value: several guests found the stay relatively expensive (event timing noted), parking and breakfast costs felt high, which weighed down perceived value.
Food and Beverage
8.8
Generally positive: many guests praised the breakfast selection and quality, though some found the choice limited and some considered it pricey.
Overall Experience
9.6
Overall impression is strongly positive: comfortable rooms, helpful staff and good location drove high satisfaction for most guests despite isolated cleanliness and value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Luxurious Amenities
Experience the epitome of comfort and relaxation at Hotel Indigo in the vibrant Pempelfort district of Düsseldorf. Enjoy complimentary wifi, unwind in the spa area complete with a modern gym and rejuvenating saunas.

Exquisite Dining
Delight your taste buds at the Mediterranean-style restaurant offering a fusion of regional and international cuisines. Start your day with a delectable buffet breakfast and savor refreshing drinks and meals on the charming terrace during summer.

Prime Location
Conveniently located just minutes away from the Messe Düsseldorf Trade Fair and the Old Town Centre, our hotel provides easy access to top attractions. Explore the nearby Hofgarten Park, stroll along the picturesque River Rhine, and access transportation with Nordstraße Underground Station a stone's throw away.

Book now for an unforgettable stay at Hotel Indigo Düsseldorf!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Location

Guest Reviews

8.6
Based on 2465 reviews
Cleanliness: 7.4
Service: 9.4
Location: 9.2
Room Quality: 9
Amenities: 8.6
Value for Money: 6.8
Food and Beverage: 8.8
Overall Experience: 9.6
B
Birgit • couple • de
10
2026-11-07 • via Nuitee
T
Thijs Bogaert • family_with_children • be
9
Pros:

Alles bij de hand

Cons:

Afstand naar de oude stad

2026-11-07 • via Nuitee
B
Birgit • couple • de
10
2026-11-07 • via Nuitee
V
Vivien • couple • de
9
2026-11-05 • via Nuitee
K
Kornelia • couple • de
10
Wir kommen immer wieder gerne.
Pros:

Für uns die ideale Lage, ruhig und nah zu öffentlichen Verkehrsmitteln gelegen.

2026-11-04 • via Nuitee
A
Antje • solo_traveller • de
8
2026-11-03 • via Nuitee
H
Hans • couple • de
8
Wir kommen gerne wieder
Pros:

Das Frühstück ist top!

2026-11-02 • via Nuitee
K
Kateryna • couple • pl
10
2026-11-02 • via Nuitee
P
Patrick • couple • de
8
2026-11-02 • via Nuitee
S
Stefanie • couple • de
9
Schönes Hotel in guter Lage
Pros:

Tolles Zimmer, nettes Personal

2026-11-01 • via Nuitee
K
Kristina • couple • gb
10
Excellent hotel, staff, and location!
Pros:

Everything - the rooms were great, the staff were friendly, and it was a great location.

Cons:

Nothing!

2026-11-01 • via Nuitee
P
Pnina • couple • il
9
Pros:

לא אכלו א. בוקר

Cons:

ניקיון ותחזוקה

2026-11-01 • via Nuitee
S
Sandra • extended_group • fr
8
Très bien
Pros:

Chambre spacieuse

Cons:

Le sujet parking reste flou et payant malgré la remise de l hôtel pour une nuit c est un coût et l annonce ne le mentionne pas clairement

2026-11-01 • via Nuitee
H
Heidi • couple • de
9
2026-11-01 • via Nuitee
M
Michal • family_with_children • il
8
נחמד אבל יקר יחסית לתמורה, לדעתי ניצלו כמובן את העובדה שהיתה הופעה של הבקסטריט באותו זמן בעיר
Pros:

מיקום מצוין, ארוחת בוקר סבירה, אזור שקט אך מרכזי.

Cons:

לא הצלחנו להתחבר ל WIFI במהלך השהות. הצוות לא הצליח לעזור. בלילה לא היו מים חמים וכשציינו זאת אמרו לנו שהיתה בעיה בכל העיר (!!) אני לא מאמינה שזה נכון וזה פגם קצת בחוויה שלנו אחרי שהיינו בהופעה באותו לילה

2026-10-31 • via Nuitee
N
NK • couple • nl
8
2026-10-29 • via Nuitee
J
Julija • couple • de
9
A great stay
Pros:

Big room, all clean. Late checkout with no issues
Parking in garage just next to hotel

Cons:

Choice at breakfast slightly limited. It was ok for short stat though.

2026-10-29 • via Nuitee
K
Klaus • couple • de
8
Für unseren Zweck perfekt
Pros:

Gefallen hat uns das aufgeschlossene und hilfreiche Personal, die Lage zu der Eventlocation Tonhalle war perfekt, das Zimmer war sehr ruhig und alles hat gut funktioniert.

Cons:

Im Zimmer war das Licht ein bisschen spärlich und die Schaltung nicht ganz selbsterklärend. Der Parkplatz in der nahegelegenen Tiefgarage war zwar gut erreichbar, aber teuer.

2026-10-29 • via Nuitee
A
Anja • extended_group • de
9
2026-10-28 • via Nuitee
E
Eleni • family_with_children • gr
5
Saw it, wouldn’t stay there again.
Pros:

What we liked was the staff since we arrived very late after midnight and tired and hungry with our kids and the receptionist gave us some bread and some ham and cheese and we are very grateful for this gesture. Also the beds were very comfortable.

Cons:

The rooms are not very clean! We had booked two rooms in different floors. There was hair on the floor and in the bathroom. Also the floor was dirty and the toilet smelled. Moreover we never found the way to start the heating in the room.. we were lucky that it wasn’t a cold night.

2026-10-28 • via Nuitee