Cassidys Hotel

Hotels
8.7 (5489 reviews)
Cavendish Row, Upper O'Connell Street , Dublin , ie

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Cleanliness issues
Noise disturbances from neighbors

Categories

Cleanliness
8.13
Some reviews noted issues with cleanliness, such as dirty cups upon check-in.
Service
9.1
The staff was frequently described as friendly and helpful.
Location
9.14
Multiple reviews praised the hotel’s central location.
Room Quality
8.59
Rooms were generally described as spacious, though some had minor issues.
Amenities
8.62
Basic amenities met expectations, with some positive mentions of breakfast.
Value for Money
8.58
Value assessed positively, no specific negatives mentioned.
Food and Beverage
8.63
Breakfast options received compliments, contributing to a good experience.
Overall Experience
8.8
Overall, guests expressed a favorable experience with high intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:39

Property Description

Central Location and Boutique Style
Cassidys Hotel, situated at the top of O'Connell Street, offers a boutique-style experience in the heart of Dublin. Its central location provides easy access to the city's attractions and vibrant nightlife.

Gastronomic Delights and Relaxing Ambiance
Indulge in modern Irish cuisine at the relaxed restaurant adorned with rich mahogany panelling and leather seating. Start your day with a traditional breakfast and savor delectable dishes in a cozy ambiance at Cassidys Hotel.

Comfortable Rooms and Modern Amenities
Unwind in rooms featuring black-out curtains, flat-screen TVs with satellite channels, and facilities for making tea and coffee. Stay connected with free Wi-Fi in public areas and enjoy a comfortable stay with convenient amenities at Cassidys Hotel.

Experience the charm and convenience of Cassidys Hotel - book your stay now for an unforgettable Dublin getaway.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUB

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 12.50 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for free when using an available cot.
    Children 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 5489 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.8
B
Byrne solo_traveller ie
7
2026-05-23 via Nuitee
C
christie couple au
10
2026-05-22 via Nuitee
J
Jeffrey extended_group us
10
2026-05-22 via Nuitee
D
Diane solo_traveller nz
7
Pros:

It was comfortable for a large inner city hotel.

Cons:

Nothing outstanding to say here. I did over here a complaint from a guest that the manager did well in trying to make right. Stuff happens.

2026-05-21 via Nuitee
L
Leckey couple gb
4
2026-05-21 via Nuitee
K
Kim solo_traveller nl
6
2026-05-21 via Nuitee
G
Giulia solo_traveller it
10
Tutto perfetto!
2026-05-21 via Nuitee
M
Michelle extended_group ca
9
Pros:

Great location we were able to walk to most attractions

2026-05-21 via Nuitee
L
Lorraine solo_traveller gb
10
2026-05-21 via Nuitee
A
ANTONIO solo_traveller es
9
Pros:

Muy bien situado. El personal muy amable

2026-05-20 via Nuitee
S
Stefano Maria couple it
9
Dublino: it’s worth it!
Pros:

Posizione perfetta

Cons:

Colazione poco varia

2026-05-19 via Nuitee
M
Mark couple gb
9
Would stay here again if in Dublin
Pros:

Good location & wonderful bed!

Cons:

No plug sockets near mirrors

2026-05-19 via Nuitee
G
Gert1988 solo_traveller at
10
2026-05-19 via Nuitee
S
Sára couple hu
7
Az árához képest voltak olyan alaphiányosságok, amiket egy ilyen jellegű hotel nem engedhet meg.
Pros:

Nagyon jó volt az elhelyezkedése, központi volt, de mégsem zajos. A szobát már reggel átvehettük, nem kellett délutánig várni. A reggeli finom volt, és volt bekészítve a szobába is kávé és tea.

Cons:

A reggelinél variálták hova ülhetünk le, nem válaszhattunk asztalt pedig bőven volt szabad. Az utolsó reggelinknél ráadául a bár részben helyeztek el minket egy sötét zugba, ahol a svédasztalnak csak a fele volt elérhető, a többit a la carte kellett megrendelnünk. Végül egy mini adagot kaptunk így a meleg kínálatból, annak ellenére, hogy a szoba díjában svédasztalos reggeli volt. A szobában az ablakot nem tudtuk becsukni, mert rossz volt az ár. Folyamatosan pöceszag volt a szobában, hiába volt végig nyitva az ablak és ment a szagelszívó. A falak papírvékonyak, így szombat éjjel a szomszéd szobában mikor hazaértek a vendégek, végighallgattuk ahogy öklendeznek a szombati buli után az éjjel közepén.

2026-05-19 via Nuitee
O
oscar solo_traveller us
9
Great base to explore all that is Dublin.
Pros:

Walking distance!

Cons:

Rooms a bit cramped but it was just me so all ok

2026-05-19 via Nuitee
A
Anna extended_group ua
9
2026-05-18 via Nuitee
S
Serbest solo_traveller gb
8
Pros:

I arrived at the hotel around 1pm, and my room was already ready, so the check-in process was very smooth and easy. The room was spotless, and the bed was extremely comfortable. The location was also excellent, with easy access to restaurants and shops nearby.

I decided to extend my stay by one more night, and the front desk team was very helpful throughout the process. Although the hotel was fully booked, they still managed to keep me in the same room, which I really appreciated.

Cons:

Breakfast was included in my booking, and I tried it on the first morning. Unfortunately, it was a major disappointment. After being shown to my table, I noticed that the air conditioning in that area was extremely strong, making it too cold to enjoy breakfast comfortably. I politely asked to move to another area, especially since the main dining area was mostly empty at the time. However, the staff member who had shown me to my table did not seem pleased with my request, and the only response I received was a cold “okay.”

For a 4-star hotel, I expected a much higher standard of breakfast and customer service. Sadly, both the service and the breakfast quality were poor. The selection was very limited, and the food itself was disappointing. I couldn’t even finish the scrambled eggs. In the end, I decided to cancel breakfast for the following morning.

Afterwards, I checked other guest reviews and realised that this appears to be a well-known and recurring issue.

2026-05-18 via Nuitee
P
PATRICIA solo_traveller es
10
Pros:

Amabilidad del personal. Instalaciones. Camas muy cómodas. Detalles en la habitación

Cons:

Nada

2026-05-18 via Nuitee
M
Mari extended_group es
10
2026-05-18 via Nuitee
B
Birgit couple de
10
Pros:

Sehr leckeres Irisch Breakfast zum Aufpreis von 15,-€, ruhige Lage für mitten in der Großstadt, nahe an der Haltestelle Aircoach Aiport-Dublin

2026-05-18 via Nuitee