Hilton London Euston

Hotels
Hilton Hotels & Resorts
7.5 (2350 reviews)
17-18 Upper Woburn Place , London , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Location
Comfortable beds
Good breakfast
Cons:
Cleanliness issues
Poor service
Temperature control problems

Categories

Cleanliness
6.21
There were significant cleanliness issues reported including hair and unclean facilities.
Service
7.68
Mixed reviews; some positive mentions, but complaints about unprofessional front desk service.
Location
8.72
Many positive remarks on location being conveniently close to transport links and attractions.
Room Quality
7.17
Room quality had mixed feedback, with mentions of small rooms and temperature issues.
Amenities
7.7
Amenities were generally appreciated, with specific mentions of breakfast and bed comfort.
Value for Money
7.16
Value perceived as fair for quality, but some felt the hotel could be better for the price.
Food and Beverage
7.71
Breakfast was praised, but there were complaints about limited vegetarian options.
Overall Experience
7.68
Overall experiences varied; some enjoyed their stays while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:36

Property Description

Luxurious Victorian Building:
Experience the grandeur of a Victorian building at the 4-star Hilton Euston. The historical charm combined with modern amenities offers a unique stay for guests.

Gourmet Dining Options:
Indulge in culinary delights at the hotel's two stylish restaurants. From a hearty Hilton breakfast at Mulberry's Restaurant to international fusion cuisine at Woburn Place, satisfy your taste buds without leaving the premises.

Convenient Location and Services:
With a prime location just a 5-minute walk from Euston Station and close proximity to major railway stations and attractions, Hilton London Euston ensures easy access to London's hotspots. Plus, benefit from 24-hour front desk assistance, currency exchange, and ticket arrangement services offered by the friendly multi-lingual staff.

Experience elegance, convenience, and exceptional service at Hilton London Euston Hotel. Book your stay now for a memorable London getaway.

Important information:

Please note that the dinner is not included in the rate and is available in our restaurant. Pre-authorization of the first night may be taken by the hotel 24 hours prior to arrival. The hotel has the right to cancel the reservation without informing the guest if the pre-authorization declines.

The hotel is transitioning to a cashless payment system starting January 1, 2025. This change will enhance the safety and convenience of your experience. We appreciate your understanding and look forward to welcoming you.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

7.5
Based on 2350 reviews
Cleanliness: 6.21
Service: 7.68
Location: 8.72
Room Quality: 7.17
Amenities: 7.7
Value for Money: 7.16
Food and Beverage: 7.71
Overall Experience: 7.68
Y
Yoshihiko couple jp
2
二度と泊まりたくない
Cons:

バスタオルがなく足拭きタオルが2枚あった。
バスルームではヘアードライヤーは使えずシェーバーだけの適用。
シャワーがカーテンだけで仕切られていて床がびしょびしょになった

2026-08-08 via Nuitee
D
Daniel family_with_children gb
3
Poor quality premises, good staff.
Pros:

Location

Cons:

Cleanliness, room

2026-08-08 via Nuitee
D
david couple gb
5
air conditioning sub standard for a £300 room
Pros:

Room - had to be moved as air conditioning wasn't working properly
Location - good - close to buses and railway terminals
Breakfast - good

Cons:

Poor air conditioning

2026-08-07 via Nuitee
C
Carolina family_with_children mx
7
Buena ubicación
Pros:

Ubicación cercana de King cross C tenía un viaje muy temprano y nos fuimos caminando

Cons:

Hicieron un cargo por mi hija de 8 años, cuando en la
Página dice que hijos menores de 12 no pagan s totalmente falso

2026-08-07 via Nuitee
K
Khan solo_traveller ch
8
2026-08-07 via Nuitee
H
Harneet couple gb
8
2026-08-06 via Nuitee
K
Kalsoom family_with_children gb
7
Lovely hotel in great location, but service is poor.
Pros:

The location of the hotel worked really well for us. It is very close to Euston station, and took just a few minutes for us to walk to the hotel and leave our luggage before we went out and about in London.

The room we had was lovely and spacious, and also very clean. We had asked for an additional bed (we were a group of 3), and even with the additional sofa bed, there was plenty of space to move around without us bumping into one another.

The hotel agreed to store our luggage for a few hours beyond our check-out time at no additional cost.

Cons:

The staff at Reception are really abrasive and actually quite rude. On arrival, there was no greeting from the staff. I was asked 3 times to pay for the hotel, when I had already paid via Booking.com. At one point I was told, “you need to fill out the forms lady”. I was given NO information about the hotel, including where breakfast was served. I had a similar experience when I returned to the hotel that evening, and went to collect my keys.

The following day, however, we were checked out by a male member of staff who was incredibly helpful.

Although the rooms are air-conditioned, the temperature is set and unable to be varied at all. We were in London when the outside temperature was 31 degrees and after a full day out, it would have been lovely to blast the air conditioning, but this was not possible.

The breakfast is not great.

2026-08-05 via Nuitee
E
Emma solo_traveller gb
1
Awful - don’t stay here
Pros:

Nothing

Cons:

Do not stay here it’s incredibly unsafe! No security on the door or security card access do I was followed by a random man to my room who harassed me. I tried to call the reception multiple times to help but they ignored me. The police had to come out to help me.

2026-08-04 via Nuitee
C
carolpZ5353MY Couples
10
Lovely hotel
Pros:

Just a 5 minutes walk from Euston station. A bus stop outside the hotel. Location very good. From the beginning to the end of our stay we a very good experience. You can leave your luggage at the hotel if you get there early .Room was very clean and tidy with a good view. We plan to go again and ask for a bigger room. The staff were were very helpful and friendly.Couldn't fault the breakfast. A lot too choice from. Had a meal in the restaurant one night which was lovely. Would recommend this hotel.

2026-08-03 via Tripadvisor
D
Duygu sedef extended_group tr
1
Pros:

Pek sevdiğimiz bir şey yoktu

Cons:

Çalışanlar beceriksiz tecrübesiz insanlardan oluşuyordu.

2026-08-03 via Nuitee
S
Stephanie family_with_children gb
8
Pros:

Breakfast was lovely. And a bonus it was included as I don’t remember adding it on.

Cons:

We stayed in room 125 and it was clean to a point but the table was very dusty the main one and the side one next to the chair I had to clean in before putting things on it.

2026-08-02 via Nuitee
R
Roberta solo_traveller us
10
I will definitely try to stay here again.
Pros:

The location.

Cons:

N/A

2026-07-24 via Nuitee
H
Haim solo_traveller il
8
2026-07-23 via Nuitee
S
Sandrine solo_traveller fr
8
2026-07-22 via Nuitee
2
253ameeraa Solo travel Dubai, Emirate of Dubai
10
⭐ The Perfect Stay for Study, Business, and Exploring London
Pros:

I had a wonderful stay at Hilton London Euston during my time studying in London, and it provided the perfect balance of comfort, convenience, and exceptional hospitality. Its prime location, just a short walk from Euston Station, made commuting around the city and attending my studies incredibly easy.

From the moment I arrived, the staff were welcoming, professional, and always willing to assist. Their friendly service made me feel at home throughout my stay. My room was clean, comfortable, and well equipped, offering a quiet and relaxing space to unwind after busy days of lectures and exploring London.

The breakfast was excellent, with a wide variety of fresh and delicious options that gave me a great start to each day. I also appreciated the hotel’s elegant atmosphere and its close proximity to museums, restaurants, shopping areas, and many of London’s iconic attractions.

Hilton London Euston was an excellent choice for my stay, whether for study, business, or leisure. I highly recommend it to anyone looking for outstanding service, a convenient location, and a comfortable experience in the heart of London. I would gladly stay here again on my next visit.

2026-07-21 via Tripadvisor
H
Honey9992013 Business Leeds, West Yorkshire, England
8
Typical high standard London Hotel
Pros:

Typical high standard London Hotel close to Euston Station.

2026-07-21 via Tripadvisor
F
Fatfacefan7 solo_traveller sg
8
Pros:

Great breakfast. Given an accessible room when not asked for on the ground floor. It was convenient and near St pancras.

Cons:

Nothing really

2026-07-20 via Nuitee
F
Françoise family_with_children fr
7
2026-07-18 via Nuitee
R
Rebecca solo_traveller gb
9
2026-07-18 via Nuitee
J
Joseph family_with_children mt
10
Excellent stay close to transport system.
Pros:

I liked the way the staff welcomed us and made us feel comfortable. The attitude of staff made us feel at home. I would recommend this hotel to others. Thank you!

Cons:

Not applicable.

2026-07-18 via Nuitee