Sheraton Bandung Hotel & Towers

Hotels
Sheraton
8.8 (274 reviews)
Jl. Ir H Juanda 390 , Bandung , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Delicious Breakfast
Cons:
Noise Issues
Inconvenient Location

Categories

Cleanliness
8.8
Multiple reviews highlight the cleanliness of rooms and facilities.
Service
9.2
Reviewers praised the friendliness and attentiveness of the staff, even noting extra effort in resolving issues.
Location
8.2
Some reviews mention noise issues and the distance from downtown as negatives.
Room Quality
8.7
Rooms are described as spacious, but there are mentions of issues like drainage and noise.
Amenities
8.6
Good amenities are noted, though some guests suggested the addition of recreational facilities.
Value for Money
8.8
Costs are high compared to newer hotels, but service quality was appreciated.
Food and Beverage
9.2
Breakfast praised for variety and deliciousness across multiple reviews.
Overall Experience
8.9
Overall, positive experiences noted despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:58

Property Description

Luxurious Accommodation: Sheraton Hotel & Towers in Bandung offers a 5-star experience amidst lush greenery. The spacious rooms feature modern interiors and stunning views, providing a comfortable retreat for guests.

Relaxation and Dining: Guests can unwind by the outdoor pool or indulge in body treatments at the spa. The hotel's restaurant, with its mountain views, serves a variety of international and Asian dishes, ensuring a delightful culinary experience.

Convenience and Accessibility: With free Wi-Fi, a gym, and a 24-hour front desk, Sheraton Hotel & Towers caters to all guest needs. Located just a short drive from cultural attractions and shopping outlets, the hotel offers convenience and accessibility for a memorable stay.

Book your stay at Sheraton Bandung Hotel & Towers for a luxurious and convenient experience in the heart of Bandung.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for Rp 75,000 per person per night when using an existing bed.
    People no matter the age stay for Rp 484,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 274 reviews
Cleanliness: 8.8
Service: 9.2
Location: 8.2
Room Quality: 8.7
Amenities: 8.6
Value for Money: 8.8
Food and Beverage: 9.2
Overall Experience: 8.9
M
Mohamad couple ae
10
Sattissfied with hospitality
Pros:

Very nice view , hospitality and cleaness

Cons:

None

2026-05-30 via Nuitee
P
Pete family_with_children gb
8
2026-05-28 via Nuitee
I
I3590NOalexw Family Bandar Seri Begawan, Brunei-Muara District
10
Great Service
Pros:

Stayed here to celebrate my son's birthday. We have stayed numerous times before and once again were looked after very well. Upgraded to a suite (with refurbished bathroom). Birthday cake and room decorations for him. Late check out extended and warm service throughout. Very nice stay and both my son and I made to feel special. Excellent.

2026-05-24 via Tripadvisor
G
GiselaMesso Couples Jakarta, Java
10
Nice Hotel for a Staycation in Bandung
Pros:

The hotel located in Dago area with a quite cool weather. It has a pretty lobby with many seating area.

All the team provides great hospitality including the security at the entrance gate which treated the Grabcar driver warmly.

The check-in was smooth helped by Winky. Winky explained everything that might be useful during our stay including a discounted coffee and pastry at night (I forgot the time).

Yudha and other team at Feast Restaurant helped us a lot during our breakfast time. The breakfast has many variety of food and beverages, including traditional food and jamu, and all tasted good.

We had a pleasant stay at Sheraton Bandung Hotel & Towers.

2026-05-18 via Tripadvisor
N
Nur Fashihah couple my
9
2026-05-03 via Nuitee
H
Hans extended_group id
8
2026-04-21 via Nuitee
D
Discover55998626605 Solo travel Indonesia
10
Breakfast Experience at Sheraton
Pros:

Breakfast at Sheraton Bandung’s Feast Restaurant was very satisfying and felt like a proper experience. The variety was great, from Indonesian to continental dishes, and everything was well presented. A few items were a bit bland or too salty, but overall the food was enjoyable. The pastries were my favorite—fresh, tasty, and high quality.

Special thanks to Andre from the F&B Sales team for helping me with the reservation and answering my questions clearly, and also to Anggi from the Feast Restaurant host team for the warm and friendly hospitality.

2026-04-18 via Tripadvisor
T
toise family_with_children id
8
2026-03-30 via Nuitee
2
292andhikaw Family
10
Greatness come from the people
Pros:

Feel welcome as a multistayer, compliment for all the team that help us during our every stay.

From front desk, bellman, club team, restaurant team during bfast & dinner.

Consistent surprise upgrade for my family stays & always facilitate our needs with welcoming hand. (Like bday cake from previous stay before this one, we will always remember)

Thank you and we appreciate it ..

2026-03-26 via Tripadvisor
P
paolo family_with_children it
9
2026-03-23 via Nuitee
Y
yudithas2026 Family
10
Excellent Family Stay at Sheraton Bandung
Pros:

We had a wonderful stay at Sheraton Bandung. The hotel staff were incredibly friendly, warm, and very attentive throughout our visit.

They were especially thoughtful in assisting my mother who uses a wheelchair, always making sure she was comfortable and well taken care of. It meant a lot to our family.

My child also had an amazing time. The staff kindly accompanied him during activities like feeding the fish, feeding the rabbits, horse riding, and participating in the Kids Club activities. It truly made the stay memorable for him.

The room was spacious and comfortable. One small note is that the shower area can get quite wet easily, but overall it was still very pleasant.

Breakfast — especially the sahoor options during Ramadan — was excellent, with a wide variety of delicious food.

Overall, it was a very pleasant stay for us and we truly appreciated the wonderful hospitality from the Sheraton Bandung team.

2026-03-11 via Tripadvisor
T
Trip21398 Friends getaway
4
3-star hotel
Pros:

We left the dinner untouched- absolutely terrible! My room did not have functioning shower- how can you release a room without supervisor approving? Many small details that did not work and I am sorry but I can’t recommend this hotel.

2026-02-21 via Tripadvisor
S
Sippora couple nl
8
Fijne accomodatie, van alle gemakken voorzien
Pros:

Heerlijk ruime kamers, van alle gemakken voorzien. Fijn zwembad, goed, uitgebreid ontbijtbuffet en zeer vriendelijke en behulpzame medewerkers

Cons:

Toen wij er waren was het erg druk op straat waardoor je eigenlijk voor alles een taxi nodig had. Die was prima te regelen met Blue Bird en Grab. Maar wel jammer dat je niet gewoon rustig een blokje om kon

2026-01-31 via Nuitee
T
Tony couple au
10
Would have no hesitation in staying again
Pros:

Spacious room was clean and luxurious, staff were friendly and willing to assist in anyway possible.

Cons:

Nothing other than the breakfast could’ve been hot as opposed to warm…

2026-01-27 via Nuitee
N
Noor Aslinda family_with_children my
10
value for money
2025-12-31 via Nuitee
R
Rumapea family_with_children id
9
Pros:

Breakfast nya enak semua, banyak variant. Kamar bersih, bed bersih, handuk bersih.
Well recomended.

2025-12-29 via Nuitee
V
Veroferdi family_with_children id
8
2025-12-28 via Nuitee
F
FARA family_with_children id
9
2025-12-28 via Nuitee
A
Andi couple id
10
Perfect hotel with traditional breakfast
Pros:

Clean, ambience, delicious breakfast

2025-12-28 via Nuitee
J
Javeed Maliq family_with_children sg
10
Pros:

The hotel, restaurant and pool

Cons:

NA

2025-12-22 via Nuitee