Comfort Inn Beach Boardwalk

Hotels
Comfort
7.8 (783 reviews)
314 Riverside Avenue , Santa Cruz , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean
Good breakfast
Cons:
Limited parking
Room cleanliness
Small rooms

Categories

Cleanliness
6.94
Multiple comments about rooms not being clean or tired.
Service
8.41
Friendly staff and positive comments about customer service.
Location
8.95
Great proximity to the beach and boardwalk.
Room Quality
7.4
Mixed sentiments; some described rooms as small and dated.
Amenities
7.43
Amenities mentioned were basic; room amenities were sometimes lacking.
Value for Money
7.39
Some guests found it a bit pricey for the quality.
Food and Beverage
7.94
Breakfast received positive remarks, many choices available.
Overall Experience
7.91
Mostly positive experiences despite some complaints regarding cleanliness and parking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:41

Property Description

Convenient Beachside Stay

Proximity to Santa Cruz Beach Boardwalk: Located just a block away, our California hotel offers easy access to the famous Santa Cruz Beach Boardwalk, perfect for a fun-filled day by the coast.

Amenities for a Relaxing Stay: Enjoy our seasonal outdoor heated pool, ideal for a refreshing dip, and unwind in rooms equipped with a flat-screen cable TV with HBO, microwave, and refrigerator for your comfort.

Deluxe Breakfast and Free Wi-Fi: Start your day with a deluxe continental breakfast and stay connected with free Wi-Fi in public areas. Our 24-hour front desk ensures your needs are always met.

Experience comfort and convenience at Santa Cruz Comfort Inn Boardwalk. Book now for a memorable beach getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, May 4, 2026 until Wed, Sep 30, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 783 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.95
Room Quality: 7.4
Amenities: 7.43
Value for Money: 7.39
Food and Beverage: 7.94
Overall Experience: 7.91
M
Maureen family_with_children us
9
It was still amazing to be that close to the boardwalk.
Pros:

Great location!!!!

Cons:

Outdated.

2026-07-25 via Nuitee
B
Brandon couple us
2
Wouldn’t stay here again
Pros:

Close to boardwalk

Cons:

No security

2026-07-24 via Nuitee
J
Jonathon couple us
2
Won’t book at that hotel ever again
Pros:

Close to beach

Cons:

No parking whatsoever and rooms were run down

2026-07-20 via Nuitee
T
Theresa family_with_children us
8
I’d definitely would stay here again. It was very close to the Boardwalk.
Pros:

Everything was Great! Everything very clean and all the staff very nice!

2026-07-19 via Nuitee
R
Raul couple us
9
Peaceful and Restful
Pros:

The location was perfect and so very close to the Boardwalk, and we didn't have to worry about parking at any time. We were located right in the middle of town.

Cons:

Possibly expand parking a little more but there wasn't any additional space for more parking spots and I don't believe that it's a change that can happen.

2026-07-19 via Nuitee
R
Rosemarie couple us
10
Were very much satisfied.
Pros:

The food is wonderful.

Cons:

Nothing

2026-07-13 via Nuitee
H
Hilary solo_traveller us
6
Pros:

Proximity to the boardwalk and the beach is nice.

Cons:

The parking at the hotel is not good. Very minimal but a good location.

2026-07-10 via Nuitee
S
Soto couple us
9
2026-07-10 via Nuitee
D
Dulce family_with_children us
7
Pros:

limpio y cercano a la playa

Cons:

No estaba funcionando el jacuzzi

2026-07-07 via Nuitee
R
Roberto alfredo couple us
10
Pros:

Muy buena atención

2026-07-06 via Nuitee
M
maria family_with_children us
5
It was a short walk to the boardwalk. The only complaint is that they had cockroaches. It was literally crawling on the
Pros:

It was close to the boardwalk

Cons:

There were cockroaches 🤢

2026-07-05 via Nuitee
S
Salvador family_with_children us
8
2026-07-03 via Nuitee
R
Rosas extended_group us
6
2026-07-03 via Nuitee
G
Guillermo family_with_children us
10
Love the place always stay here been coming here ever since I can remember we’ll definitely come again
Pros:

The room is wonderful. The breakfast is great.

Cons:

What I did like about it is that female staff is very attentive, but male staff always has attitude.

2026-07-03 via Nuitee
J
Jennifer couple us
5
2026-07-02 via Nuitee
H
Haydee solo_traveller us
4
Pros:

Location.

Cons:

Front desk service not good. The man at the front desk asked me upon checking out if I had smoked in the room any smoking in the room? Gave bad service also at check-in when trying to get parking passes very rude. I definitely would not stay here again.

2026-06-29 via Nuitee
B
Bill couple us
6
2026-06-28 via Nuitee
V
Victoria couple us
9
We had a very nice stay, the room was comfortable the staff was incredibly nice and very helpful.
Pros:

It was in an excellent location, the rooms were very clean and the bed was comfortable.

Cons:

The parking leaves something to be desired.

2026-06-28 via Nuitee
M
MICHELLE family_with_children us
10
2026-06-27 via Nuitee
B
Brianna family_with_children us
1
2026-06-26 via Nuitee