Sonesta ES Suites San Jose - Airport

Hotels
•
Sonesta ES Suites
8.2 (1005 reviews)
1602 Crane Court , San Jose , us
+1 408-436-1600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good value for money
Cons:
Cleanliness issues
Unsettling location
Lack of variety in breakfast

Categories

Cleanliness
6.53
Several reviews highlighted unclean rooms and issues with maintenance.
Service
9
Most reviews praised the staff for being friendly and accommodating.
Location
7.54
Some guests felt unsafe due to the surrounding area, though the hotel itself was appreciated.
Room Quality
8.99
Guests frequently commented on the comfort and amenities of the rooms.
Amenities
8.02
Amenities were generally good, but some reviews noted missing items like cooking utensils.
Value for Money
8.98
Many guests felt they received good value for what they paid, considering the amenities.
Food and Beverage
8.03
Breakfast received mixed reviews, with some guests enjoying it while others wanted variety.
Overall Experience
8.5
Overall, guests enjoyed their stays despite some issues, leading to a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:11

Property Description

Luxurious Suites with Fully Equipped Kitchens
Indulge in the comfort of our suites featuring fully equipped kitchens, perfect for preparing meals just like at home. Relax in the living room with a sofa bed and enjoy your favorite shows on the cable TV.

Relaxation and Recreation
Unwind by the outdoor pool, soak in the hot tub, or have a BBQ with our facilities designed for your relaxation. Stay active and energized at our on-site gym during your stay.

Convenient Location and Nearby Attractions
Located just 1.5 miles from San Jose International Airport, our hotel offers easy access for travelers. Explore the city with the San Jose Municipal Golf Course nearby and the Convention Center just an 11-minute drive away.

Experience comfort, convenience, and relaxation at Sonesta ES Suites San Jose - Airport. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets, please note that an extra charge of $75 for stays up to 7 nights; "USD 150 for longer stays. A maximum of 2 dogs per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Location

Guest Reviews

8.2
Based on 1005 reviews
Cleanliness: 6.53
Service: 9
Location: 7.54
Room Quality: 8.99
Amenities: 8.02
Value for Money: 8.98
Food and Beverage: 8.03
Overall Experience: 8.5
M
maria • family_with_children • us
10
Nice stay
Pros:

Clean

Cons:

Space

2026-08-29 • via Nuitee
F
Frances Thea • extended_group • us
10
2026-08-27 • via Nuitee
M
Marina • family_with_children • us
10
Definitely definitely would stay here again
Pros:

Very clean, comfortable and great price for the amenities.

Cons:

There weren’t any comforters available for the couch bed, but we were able to get three light blankets and it was sufficient

2026-08-24 • via Nuitee
D
Davinderjit • solo_traveller • us
3
2026-08-22 • via Nuitee
S
Sandra • family_with_children • de
10
2026-08-19 • via Nuitee
A
Ana • solo_traveller • es
8
Pros:

La cama

Cons:

No limpiaron las habitaciones

2026-08-17 • via Nuitee
D
Daisy • couple • us
9
Was really impressed and everyone had there own little space
Pros:

Clean and spacious

Cons:

Nothing to complain about

2026-08-17 • via Nuitee
D
Dilshod • family_with_children • uz
8
Pros:

Было чисто и уютно

2026-08-13 • via Nuitee
T
Takahashi • family_with_children • us
9
2026-08-13 • via Nuitee
A
Alyssa • family_with_children • us
4
2026-08-12 • via Nuitee
P
Phillip and Shawna • couple • us
9
We enjoyed our stay and will stay again!
Pros:

The property is well maintained and looks like it used to be an apartment complex.

Cons:

The air conditioning wasn’t the greatest, but was doable!

2026-08-10 • via Nuitee
E
Eszter • family_with_children • hu
10
2026-08-07 • via Nuitee
C
Calzada • couple • us
10
Perfect and relaxing
Pros:

Super friendly and attentive staff will be coming back

Cons:

Nothing

2026-08-07 • via Nuitee
K
Keymanii • family_with_children • us
10
2026-08-04 • via Nuitee
F
Fierro • couple • us
9
8/10 STAY
Pros:

the room itself was fairly simple but well taken care of. the bed was very comfortable and very clean with crisp linens. The livinf room and kitchen were well above what a normal accommodation would have normally.

Cons:

The main issue i noticed was that the shower along with the hardware inside of it needed to be replaced or fixed. the water pressure was not good and the shower head needed to be deep cleaned or replaced entirely.

2026-07-22 • via Nuitee
A
Angelica • couple • us
6
Ok for the value but needs some work
Pros:

Good breakfast and nice staff. Spacious room

Cons:

Carpet was dirty. Room smelled and Air Conditioning was out. We had to move rooms after one night

2026-07-21 • via Nuitee
K
Karen • solo_traveller • co
7
Bien
Pros:

Todo estuvo bien

Cons:

Llevo más de 15 días esperando que me reembolsen el dinero que dejé de depósito

2026-07-16 • via Nuitee
T
Tran • couple • us
10
2026-07-14 • via Nuitee
K
Kamaludin • family_with_children • us
10
2026-07-10 • via Nuitee
V
Vanessa • family_with_children • us
8
Pros:

I love the hotel it felt like we had our own apartment. It was clean, spacious and had everything we needed for the stay. Staff was friendly.

Cons:

We woke up too late for breakfast, would be nice if breakfast was extended to 10 or 11 which fall under breakfast times and the only other thing was that we waited over an hour to get our room so we eneded up leaving to go eat and had to return after to get checked in.

2026-07-06 • via Nuitee