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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Breakfast in the room
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Packed lunches
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Currency exchange
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Babysitting/child services
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Solarium
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Grocery deliveries
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Wheelchair accessible
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Outdoor pool - seasonal
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Toilet with grab rails
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Lower bathroom sink
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Public Bath
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Emergency cord in bathroom
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Rooftop pool
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Fruits
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Fire extinguishers
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Smoke alarms
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Key access
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Accommodations in Madrid's Salamanca District
Exclusive "The Level" Services
Indulge in the ultimate luxury with private access to The Level Lounge, offering premium drinks and snacks in an elegant setting. Enjoy personalized services like private check-in, buffet breakfast, and superior amenities.
Culinary Delights and Fitness
Start your day with a varied buffet breakfast and savor modern cuisine at the Arado Restaurant. Stay active at the fully-equipped gym or host successful events in our 11 meeting rooms.
Convenient Location and Access
With metro stations nearby and easy access to the city center and major motorways, exploring Madrid is a breeze. Don't miss the chance to experience luxury and convenience at Melia Madrid Serrano.
All cots are subject to availability.
Please note, when booking more than 9 rooms, different policies and additional supplements may apply.
Please note that guests must present the credit card used to make the reservation on arrival.
The hotel has air conditioning or heating depending on the season.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Sep 16, 2026 until Thu, Dec 31, 2026
A deposit may be required at the property.
Location
Guest Reviews
Great breakfast. Excellent service. Nice to have a pool, albeit small, in Madrid.
Breakfast was lovely.
Distance to bathroom downstairs
La mejor ubicación si se necesita acudir a la embajada de EEUU
O bar do lobby é interessante e convidativo
Os carpetes dos corredores que levam ao quartos estão bem gastos . Os rodapés quebrados . As paredes marcadas .
Os móveis dos quartos precisam ser modernizados .
Enfim, percebe-se que o hotel está precisando de uma renovação .
El desayuno
El parking concertado . Debería haber unas plazas reservadas para el hotel.
Close for shopping. But far from noisier parts of the town. Good food close. But the in houses food was very good!
Not a thing
Zeer verzorgd en uitgebreid ontbijt, ruime kamer, zeer proper en vriendelijk personeel.
De (top)matras was enorm doorgezakt waardoor je in een kuiltje moest slapen en je zeer moeilijk kon bewegen. Je kon niet vrij in bed liggen.
Amazing hotel, location, spacious rooms, delicious breakfast, really nice terrace! We stay here pretty often when we go to Madrid.
Staff seems to be on the edge with every question you asked.
Location and service
All great
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