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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Valet parking
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Non-smoking throughout
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Private parking
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Designated smoking area
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Accessible parking
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Parking garage
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Concierge service
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Vending machine - drinks
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Vending machine - snacks
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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CCTV outside property
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CCTV in common areas
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Security alarm
Review Highlights
Categories
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Property Description
Convenient Location and Comfortable Accommodation
Located across from Grant Park, Best Western Grant Park Hotel offers comfortable guest rooms with free WiFi, cable TV, and work desk.
On-Site Amenities for Your Convenience
Enjoy the convenience of an on-site restaurant, fitness center, and business center at Grant Park Best Western.
Delicious Dining Options and Nearby Attractions
Indulge in classic American and Italian cuisine at Mei’s Kitchen or grab a pastry at LaVazza Italian Coffee Bar. Explore nearby attractions like Adler Planetarium and Millennium Park, all within walking distance.
Book your stay now at Best Western Grant Park Hotel for a memorable Chicago experience!
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Door Width: 82
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: No
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Door Width: 82
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Bathtub: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Chair:
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: No
- Public Toilets Visual Indicators: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: No
- Manual Wheelchair: No
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 0
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
Location is great
Hotel is very run down. Bed was terrible. Noise from trains and Michigan Ave very disruptive to sleep.
Pésimo, nos cobraron una fianza de 100 dólares que nos devolvieron de ninguna forma, llevamos pelando con ellos 3 semanas y no contetan. Reservar otro hotel el trato es pésimo
Shower
There were bugs in the toilet and crawling up the walls beside the beds
Dos días seguidos antes de mi salida no hicieron aseo de mi habitación y fui con mis dos hijas a quienes tuve que tenerles en un lugar sucio sin papel higiénico ni toallas limpias y por más que llamaba a recepción nunca llegaron ni resolvieron nada es más pedí que me reembolsen algo o me compensen porque pagué por un servicio
Pésimo servicio de limpieza aclaró que los días que no hicieron el aseo fueron el jueves 10 y viernes 11 septiembre
Staff was friendly
Rooms are dirty beds are uncomfortable
Excelente
It was a good location
The mirror placement
I come here for all my races. It’s perfect location right by train and I love that Paris Baguette is right down stairs.
I got velvet parking and I saw the velvet speeding out of my parking spot. No damages but seeing someone speed off in my car after paying for them to park it is very worrisome.
Great location, right by park system and public transit.
The beds were not that comfortable.
I liked that the hotel was close to the attraction we were going to.
There was no parking. On the booking website it said there was valet which I did not need a reservation for. Upon check in, the receptionist let me know that the valet was sold out for the night and I would have to find a parking lot near by and pay for. It was also a soccer game that night so all parking lots in the area were full! Also, the rooms don’t have microwaves, there is only one in the lobby for everyone to use. And the ice machine on the 4th floor was out of order but we didn’t know until we already walked to it. The floor in the hotel room didn’t look vacuumed as there was a finger/toenail on the carpet upon arrival. Also the outside wall/window is paper thin so we could hear conversations from people passing in the sidewalk all night. Hotel is directly next to the subway which was loud, but was not noticeable after the first couple times it had past. Also, paid for complimentary breakfast with my stay, but upon check in I was handed 2 14 dollar vouchers for the bakery next door. Bakery was very packed and was a little confusing to order at as we had obviously never been there. Also, the bathroom was very unkept as the wallpaper was peeling at all the seams. Due to all of this it is not worth the $200+ as you also have to add an additional $95 dollars for parking in a lot overnight. Parking was probably the biggest let down from the whole situation. All the rooms were outdated, yet the lobby is very modern and expensive looking. Do not let the lobby fool you, all the money for renovations went directly to the lobby and no where else.
Staff was pleasant.
Location is nice.
I thought I had reserved a parking spot at the hotel, but it wasn’t on my reservation, which is fine. However, the self park lot I was recommended to park in charged me just over $98 for less than 20 hrs of parking— that is not acceptable or ethical. To recommend that location to a patron is poor professional practice.
Also, the TV in the room would show nothing but static, and I called the front desk. They said they would send someone up, but no one showed to the room, so we had no use of the TV.
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