The Westin Toronto Airport

Hotels
Westin
8.2 (813 reviews)
950 Dixon Road , Toronto , ca

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable beds
Helpful staff
Great breakfast
Cons:
Cleanliness issues
Dated amenities

Categories

Cleanliness
7.53
Several reviews indicated issues with cleanliness in rooms and shared areas.
Service
9
Many reviews praised the helpfulness and professionalism of the staff.
Location
8.54
Convenient location for activities and transport.
Room Quality
7.99
Rooms were described as comfortable but some amenities were outdated.
Amenities
7.52
Limited amenities reported; some areas needing updates.
Value for Money
7.48
Perceived as not affordable for the quality provided in some guest experiences.
Food and Beverage
9.03
Breakfast and dining options received very positive feedback.
Overall Experience
8.5
Overall, guests enjoyed their stay despite some mentioned shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:16

Property Description

Luxurious Accommodations

Experience comfort and style at The Westin Toronto Airport with spacious rooms, plush bedding, and modern conveniences. The signature Heavenly beds and Starbucks coffee makers provide a touch of luxury to your stay.

On-Site Amenities

Relax and rejuvenate with access to the on-site fitness center and indoor swimming pool. Indulge in delicious dining options without leaving the hotel premises.

Convenient Location

Conveniently located just minutes away from Pearson International Airport and Toronto city center, The Westin Toronto Airport offers easy access to local attractions like the Royal Woodbine Golf Club and Woodbine Racetrack and Casino. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Daily housekeeping service has to be requested at the front desk.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 32 per day.

  • Internet

    WiFi is available in public areas and costs CAD 10.95 per 24 hours.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 813 reviews
Cleanliness: 7.53
Service: 9
Location: 8.54
Room Quality: 7.99
Amenities: 7.52
Value for Money: 7.48
Food and Beverage: 9.03
Overall Experience: 8.5
M
Mark solo_traveller es
8
Good location, fine breakfast, shuttle fee felt tacky.
Pros:

Breakfast staff were particularly gracious and attentive. I was very impressed with the food and the staff at breakfast.

Cons:

I did not appreciate the eight dollar fee for the shuttle to the airport. After a pleasant stay the fee felt chintzy and left a bad taste. Does the marginal revenue justify the loss of goodwill? I would revisit the idea.

2026-06-16 via Nuitee
W
William couple us
6
Quiet but hidden fees. Better options across the street.
Pros:

Super friendly staff, close to the airport, quiet, nice gym

Cons:

Hotel charges you a fee to take the shuttle to the airport and they charge you for wifi. If you sign up as a member they will give you free access but the process is cumbersome and it gave me an error and would not allow me to join so I ended up using cellular. The restaurant is expensive with average food. The hotel room was dark and dreary. Our flight was cancelled so we spent the second night at a property across the street rather than deal with all the ridiculous hidden fees. The other property was across the street, $28 cheaper, much nicer, wifi was free, there were no hidden fees, and the shuttle was free. Avoid this Westin. There are better options nearby.

2026-06-16 via Nuitee
J
Janice couple us
10
Fabulous hotel within 5 min drive to Toronto (Pearson) airport.
Pros:

Staying close to the Toronto Airport was crucial so that we could catch an early am flight! The hotel was fabulous with a luxury, upscale feel.

Cons:

Parking was 32$ for the overnight. 🙁

2026-06-14 via Nuitee
W
Weiqiu solo_traveller ca
7
Pros:

Location

Cons:

Lobby too noisy with no quiet place to sit.

2026-06-08 via Nuitee
A
aria solo_traveller ca
2
Cons:

the walls are thin, I was unable to rest and exeprienced severe disturbance and inability to rest, there is also no reliably hot or warm water, making it impossible to wash hands or shower

2026-06-08 via Nuitee
P
Peter couple ca
8
2026-06-07 via Nuitee
W
William couple ca
8
2026-06-01 via Nuitee
G
Gilberto family_with_children ca
10
short stay
Cons:

The driver who took us to the airport should improve his English pronunciation and speak louder because, due to our poor hearing, we couldn't get off at the correct location. Because of this, he had to take a long detour to drop us off again at the Flair Airlines terminal. He should have been more considerate of his customers. We were in the back of the van, and even though he opened the door to let some WestJet passengers off, he didn't return to the correct terminal. It was our first time at that airport, so we weren't familiar with it. In this situation, one would expect someone who lives there and knows the area to have helped better, but he got annoyed and reluctantly went back and dropped us off at the correct terminal.

2026-06-01 via Nuitee
C
Chris couple ca
9
2026-05-31 via Nuitee
F
fausto emilio solo_traveller it
7
Pros:

Vicino all’aeroporto, navetta gratuita, camera e bagno grandi, perfettamente insonorizzati, comodi e con arredi di qualità. Personale gentilissimo, molto cordiale e professionale.

Cons:

Spiace doverlo dire, ma purtroppo la pulizia della camera non era all’altezza dello standard di questa catena di hotel. Spero sia stata solo una mia circostanza sfortunata.

2026-05-30 via Nuitee
R
rwheeler1977 Business Los Angeles, California
8
Heavenly bed!
Pros:

This is not the nicest Westin I have stayed at, however it is a great option for staying near the Toronto airport. It’s a smaller, busy hotel, but I found all of the staff to be kind and helpful. I especially wanted to acknowledge Joanna, the assistant manager, who was being harassed by a guest while I was checking out. She remained patient, professional, and calm while handling a clearly difficult guest.

Where the Westin fell short for me was the lack of bar soap and lotion in my room. I had to use the body wash to wash my hands. It appears the hotel has undergone a refurbishment, but it felt somewhat low-budget. The bathrooms in particular could use a refresh to better meet the usual Westin standard.

That said, if I were in the area again for a quick overnight stay, I would choose this hotel because of the convenience, hospitable employees, and the many food options within walking distance and available at the hotel itself.

2026-05-27 via Tripadvisor
P
Paola solo_traveller ca
3
Pros:

The shampoo and conditioner only
was expecting more from the beds.
Too soft for me

Cons:

You have to pay for WIFI, TV did not work well.
I could not understand the instructions when we signed in. Very confusing.
The shower did not drain well

2026-05-25 via Nuitee
A
Ann solo_traveller us
8
Hotel was clean, comfortable and convenient for staying when getting in late from a flight. I would stay here again.
Pros:

Proximity to the airport

Cons:

Front desk when I checked in wasn’t friendly and just didn’t seem happy.

2026-05-24 via Nuitee
T
TonyF22 Couples York, North Yorkshire, England
10
Great quality comfortable hotel 5 mins from the airport
Pros:

This is a great hotel , a few mins free shuttle from Toronto Pearson .

The rooms are spacious , well appointed with the fantastic mattresses on the beds ..

Across the street is the Keg steakhouse and across the rear parking lot is Ruth’s Chris steakhouse.. so you can walk to two great restaurants from your room in 2 mins !

A great spot , highly recommended as an airport hotel ..

2026-05-19 via Tripadvisor
K
karen couple au
7
Pros:

Very comfortable bed

Cons:

I wasn’t able to take a shower as there was no hot water when I tried to, and not enough time to sort it out before I had to leave for the airport .

2026-05-16 via Nuitee
B
Bradley solo_traveller ca
8
2026-05-12 via Nuitee
N
Nancy solo_traveller ca
9
Cons:

Because if I stayed there during the week it was one price but because it was the weekend you jacked your prices double for the same room. Just trying to rest before or after a flight same room same price??????

2026-05-07 via Nuitee
D
David couple ca
9
2026-05-04 via Nuitee
L
loveUllapool Couples South Queensferry, Edinburgh, Scotland
8
Convenient, comfortable, great location for the airport.
Pros:

We stayed here for a couple of nights prior to a flight to Roatan. The hotel was lovely, great room. We enjoyed the view watching planes fly into the airport, but there was no noise. Friendly staff. Walking distance to an assortment of eating places. Bus stop at the end of the road which we used to visit Square one mall.
The shuttle was convenient to take us back to the airport and ran every 30 mins. However when we first arrived we did have a considerable wait for pick up and to be honest if I was coming in winter I’d probably get a taxi or uber. 50 minutes in the cold would be too long a wait.

2026-05-02 via Tripadvisor
extended_group ca
10
2026-04-26 via Nuitee