The Westin Toronto Airport

Hotels
•
Westin
8.2 (803 reviews)
950 Dixon Road , Toronto , ca

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Comfortable beds
Helpful staff
Great breakfast
Cons:
Cleanliness issues
Dated amenities

Categories

Cleanliness
7.53
Several reviews indicated issues with cleanliness in rooms and shared areas.
Service
9
Many reviews praised the helpfulness and professionalism of the staff.
Location
8.54
Convenient location for activities and transport.
Room Quality
7.99
Rooms were described as comfortable but some amenities were outdated.
Amenities
7.52
Limited amenities reported; some areas needing updates.
Value for Money
7.48
Perceived as not affordable for the quality provided in some guest experiences.
Food and Beverage
9.03
Breakfast and dining options received very positive feedback.
Overall Experience
8.5
Overall, guests enjoyed their stay despite some mentioned shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:16

Property Description

Luxurious Accommodations

Experience comfort and style at The Westin Toronto Airport with spacious rooms, plush bedding, and modern conveniences. The signature Heavenly beds and Starbucks coffee makers provide a touch of luxury to your stay.

On-Site Amenities

Relax and rejuvenate with access to the on-site fitness center and indoor swimming pool. Indulge in delicious dining options without leaving the hotel premises.

Convenient Location

Conveniently located just minutes away from Pearson International Airport and Toronto city center, The Westin Toronto Airport offers easy access to local attractions like the Royal Woodbine Golf Club and Woodbine Racetrack and Casino. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Daily housekeeping service has to be requested at the front desk.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 32 per day.

  • Internet

    WiFi is available in public areas and costs CAD 10.95 per 24 hours.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 803 reviews
Cleanliness: 7.53
Service: 9
Location: 8.54
Room Quality: 7.99
Amenities: 7.52
Value for Money: 7.48
Food and Beverage: 9.03
Overall Experience: 8.5
F
fausto emilio • solo_traveller • it
7
Pros:

Vicino all’aeroporto, navetta gratuita, camera e bagno grandi, perfettamente insonorizzati, comodi e con arredi di qualità. Personale gentilissimo, molto cordiale e professionale.

Cons:

Spiace doverlo dire, ma purtroppo la pulizia della camera non era all’altezza dello standard di questa catena di hotel. Spero sia stata solo una mia circostanza sfortunata.

2026-05-30 • via Nuitee
P
Paola • solo_traveller • ca
3
Pros:

The shampoo and conditioner only
was expecting more from the beds.
Too soft for me

Cons:

You have to pay for WIFI, TV did not work well.
I could not understand the instructions when we signed in. Very confusing.
The shower did not drain well

2026-05-25 • via Nuitee
A
Ann • solo_traveller • us
8
Hotel was clean, comfortable and convenient for staying when getting in late from a flight. I would stay here again.
Pros:

Proximity to the airport

Cons:

Front desk when I checked in wasn’t friendly and just didn’t seem happy.

2026-05-24 • via Nuitee
T
TonyF22 • Couples • York, North Yorkshire, England
10
Great quality comfortable hotel 5 mins from the airport
Pros:

This is a great hotel , a few mins free shuttle from Toronto Pearson .

The rooms are spacious , well appointed with the fantastic mattresses on the beds ..

Across the street is the Keg steakhouse and across the rear parking lot is Ruth’s Chris steakhouse.. so you can walk to two great restaurants from your room in 2 mins !

A great spot , highly recommended as an airport hotel ..

2026-05-19 • via Tripadvisor
K
karen • couple • au
7
Pros:

Very comfortable bed

Cons:

I wasn’t able to take a shower as there was no hot water when I tried to, and not enough time to sort it out before I had to leave for the airport .

2026-05-16 • via Nuitee
B
Bradley • solo_traveller • ca
8
2026-05-12 • via Nuitee
N
Nancy • solo_traveller • ca
9
Cons:

Because if I stayed there during the week it was one price but because it was the weekend you jacked your prices double for the same room. Just trying to rest before or after a flight same room same price??????

2026-05-07 • via Nuitee
D
David • couple • ca
9
2026-05-04 • via Nuitee
L
loveUllapool • Couples • South Queensferry, Edinburgh, Scotland
8
Convenient, comfortable, great location for the airport.
Pros:

We stayed here for a couple of nights prior to a flight to Roatan. The hotel was lovely, great room. We enjoyed the view watching planes fly into the airport, but there was no noise. Friendly staff. Walking distance to an assortment of eating places. Bus stop at the end of the road which we used to visit Square one mall.
The shuttle was convenient to take us back to the airport and ran every 30 mins. However when we first arrived we did have a considerable wait for pick up and to be honest if I was coming in winter I’d probably get a taxi or uber. 50 minutes in the cold would be too long a wait.

2026-05-02 • via Tripadvisor
• extended_group • ca
10
2026-04-26 • via Nuitee
W
Warren • couple • gb
9
Very good hotel. Parking is expensive but on the whole a very nice place.
Pros:

Very clean and spacious. Very comfortable bed and pillows. Bathroom very clean and worked well. Complimentary shampoos etc is always nice. Very good breakfast.

Cons:

Parking is expensive.

2026-04-26 • via Nuitee
U
Uddin • solo_traveller • ca
4
Hot room. No cooling mode. No sleep
Pros:

Clean, quiet

Cons:

No cool air. Only heat. Bedroom temp stays 70F causing poor sleep. Heavy comforter for such hot room with no cooling.
No toothpaste, no floor sandals

2026-04-25 • via Nuitee
R
Rebecca • solo_traveller • ky
10
2026-04-21 • via Nuitee
N
Nobuyoshi • solo_traveller • jp
10
コストパフォーマンスに優れたとても良い宿泊
Pros:

空港からとても近く無料アップグレードされた部屋も高層階で眺めの良い静かな部屋だった。
室内はとても清潔でベットも寝ごちが良く気分良く宿泊出来た。
朝食のバイキングもゆったりした空間で品数も一通り揃っており味も美味しかった。

Cons:

バスタブが付いているのに栓がバスルームに見当たらずお湯を貯められなかった。

2026-04-09 • via Nuitee
A
Alexandre • couple • ca
7
Meh
2026-04-07 • via Nuitee
N
noriko • family_with_children • jp
7
2026-03-28 • via Nuitee
M
Murielle • couple • ca
8
Great
Pros:

It’s nice

Cons:

A little old

2026-03-21 • via Nuitee
I
Ian • extended_group • ca
7
Not like last two times we visited.
Cons:

No hot water in morning after letting it run for 10 minutes

2026-03-20 • via Nuitee
L
Lisa • solo_traveller • us
8
It was fine but a very old hotel could update washroom
Pros:

Bar- older lady was super sweet and accommodating

Cons:

Old

2026-03-20 • via Nuitee
B
BigHotelGuy • Business
2
Poor quality, not geared to business travellers
Pros:

I was surprised at how poor quality this hotel was. Even the basics weren’t done well.

The room was tired. The bed frame on one of the beds was obviously damaged and in poor condition. The shower has wall mounted shampoo, conditioner, and body wash. In the morning when I went for a shower and pulled back the shower curtain, I discovered, one had fallen off the wall and was placed on the edge of the tub. In my four days stay, no one repaired it. (For context it was glued and the caulked to the tile.). The colleagues I was hosting and travelling with all mentioned that each of their rooms had issues

The hallways the wallpaper has seen better days, the entire maintenance of the hotel is looking tired, scuffed, scratched and dented.

The restaurant. Breakfast was good, server was friendly. However, that’s where it ends. The staff have created side stations in the dining room using a heavily chipped and dented table. Serving tray were piled with dishes and covered with a napkin on tables in the dining area. Not what you want to stare at well, you’re having your buffet breakfast.

The cocktail lounge. Four times I went in and had three different servers. Each time, I was greeted with a polite hello and a ‘What can I get you?’. Each time I answered, ‘A menu so I can see what you have’. It didn’t matter if the lounge was busy or slow, they seemed to be unaware that menu is warranted. When it was slow, my server walked off to get the menu and forgot to bring it. About five minutes later, we had to go up to the bar and interrupt the staff conversation and ask again. The was only ten people in the bar at the time, and four were in our group. When the lounge was busy, the staff were clearly overwhelmed. There seemed to be no supervisory presence or assistance.

Didn’t meet service expectations, hotel is worn and tired. Not worth the room rates they are charging, you can find better at Toronto Airport

2026-03-13 • via Tripadvisor