Hilton Los Angeles-Universal City

Hotels
•
Hilton Hotels & Resorts
8.5 (4806 reviews)
555 Universal Hollywood Drive , Los Angeles , US
+1 818-506-2500

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location near Universal Studios
Friendly and helpful staff
Cons:
Dirty windows and concerns about cleanliness
High parking fees

Categories

Cleanliness
7.75
Mixed sentiments were expressed regarding cleanliness; some reviews noted dirty windows and concerns about room cleaning.
Service
9.25
Overall positive feedback on staff friendliness and helpfulness, with many reviewers highlighting excellent service.
Location
9.25
Multiple reviews indicated that the hotel location is perfect for visiting Universal Studios and other attractions.
Room Quality
8.25
Rooms were generally comfortable, but some reviews mentioned the need for updates and concerns about bed comfort.
Amenities
8.75
Amenities such as the pool and shuttle service received positive remarks, although some felt there weren't enough washing machines.
Value for Money
7.75
Concerns about high parking fees and perceived expensive rates reduce the value perception among some guests.
Food and Beverage
8.25
Diverse opinions; while breakfast was appreciated, some noted high prices and limited vegan options.
Overall Experience
8.75
General consensus indicates guests had a good experience, citing the location and staff as highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:29

Property Description

Prime Location near Universal Studios Hollywood

Luxurious Rooms with Stunning Views
Indulge in spacious and pet-friendly rooms at Hilton Los Angeles-Universal City, equipped with a cable TV, iPod dock, and wide windows offering captivating city or theme park views.

Diverse Dining Options and Wellness Facilities
Enjoy a culinary journey at Café Sierra, serving a variety of cuisines in a modern setting. Relax in the outdoor pool and hot tub, stay fit in the fully equipped fitness centre, and make use of the 24-hour business center.

Concierge Services and Nearby Attractions
Benefit from a multi-lingual staff, tour assistance, and car hire services at Universal City Hilton. Explore nearby attractions like the Hollywood Bowl and Lakeside Golf Club, with Downtown Los Angeles just a short metro ride away.

Book your stay now at Hilton Los Angeles-Universal City for an unforgettable experience!

Important information:

Please note that WiFi prices vary based on type of connection. Please contact the property for more information.

Please note that parking is subject to a 10% City Tax.

Extra beds can only be accommodated in the King Room.

Please note: Self-parking height restriction of 6 feet. Over-sized vehicles will be accommodated in valet and valet rate will apply.

Breakfast for included rates will be provided to each registered adult and child age 5 and under that share the same room.

Renovation work of the lobby and restaurant will be carried out from 06/04/2026 or to 10/07/2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUR

Location

Property Accessibility

Total Disability Score: 73.71
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 15
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.5
Based on 4806 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 8.75
C
camille • couple • fr
10
Pros:

Parfait

2026-09-19 • via Nuitee
R
Robert • family_with_children • gb
7
2026-09-19 • via Nuitee
Y
yuval • family_with_children • il
8
2026-09-19 • via Nuitee
R
Ricardo • couple • mx
8
2026-09-18 • via Nuitee
M
Margaret • couple • us
10
Short two day away to enjoy universal city
Pros:

Very convenient

Cons:

Shuttle pick up service

2026-09-17 • via Nuitee
J
Jaesin • couple • us
8
If the air conditioning worked properly it would have been a perfect stay.
Pros:

The property was clean and very close to universal studios.

Cons:

Our Air Conditioning didn’t work properly, so I did not sleep well being overheated.

2026-09-17 • via Nuitee
A
Aguistin • family_with_children • us
8
2026-09-17 • via Nuitee
R
Rigoberto • family_with_children • us
9
2026-09-16 • via Nuitee
J
Julia • family_with_children • au
9
2026-09-16 • via Nuitee
M
Marta • family_with_children • us
10
2026-09-15 • via Nuitee
E
Eleonora • extended_group • it
10
2026-09-14 • via Nuitee
K
Kristen • solo_traveller • us
8
Pros:

The convenience to the park.

Cons:

The amount to park your car. There was no complementary breakfast for the price I paid for the room. When we got to the hotel there was only 1 person for 10+ people in. Line.

2026-09-14 • via Nuitee
S
Suzanne • couple • us
10
Pros:

Great, we actually picked up a light breakfast at the Starbucks in the lounge area

Cons:

I took advantage of the water massage table and when I got off the bed after paying $12 to find that I was completely wet. Laundry service was not offered but a credit was given on our parking fee. Needless to say, I had to hang my top and wet pants in the room to dry

2026-09-13 • via Nuitee
S
Stéphane • solo_traveller • fr
5
Pros:

Proximité d'universal studio

Cons:

Hotel viellissant, petits lits double 1
40x 200

2026-09-13 • via Nuitee
E
Emilie • family_with_children • fr
9
Séjour très agréable malgré une climatisation trop bruyante
Pros:

L’emplacement est exceptionnel. Le personnel est très à l’écoute.

Cons:

La climatisation est très bruyante et le petit déjeuner est assez onéreux.

2026-09-13 • via Nuitee
J
John • couple • us
1
2026-09-13 • via Nuitee
N
Niek • solo_traveller • nl
10
2026-09-12 • via Nuitee
G
Georges • couple • us
9
2026-09-12 • via Nuitee
T
Thư • extended_group • us
10
2026-09-12 • via Nuitee
L
Luarna • family_with_children • au
10
Would stay again
Pros:

Everything’ loved it. Loved having a park view

Cons:

Nothing

2026-09-12 • via Nuitee