Sonesta Select Austin North Central

Hotels
•
Sonesta Select
8.2 (2271 reviews)
7522 North Interstate 35 , Austin , US
+1 512-323-2121

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Clean location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Broken amenities
Unsatisfactory food options

Categories

Cleanliness
7.38
Multiple reviews mentioned cleanliness issues, including stains and uncleanness.
Service
9.35
Some staff were friendly, though others were noted for poor service.
Location
9.89
Many positive mentions of the location's convenience.
Room Quality
7.84
Comments on room comfort but also issues like noise and maintenance.
Amenities
6.87
Several mentions of broken amenities and overall lack of expected facilities.
Value for Money
9.03
Location and comfort provided decent value, but lacking amenities impacted perception.
Food and Beverage
6.38
Negative feedback regarding breakfast offerings and lack of variety.
Overall Experience
8.85
Overall experience mixed, with friendly staff and location valued despite notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:08

Property Description

Outdoor Pool and Free WiFi
Enjoy a refreshing dip in the outdoor pool at Sonesta Select Austin North Central and stay connected with complimentary WiFi access throughout the property.

Well-Equipped Rooms
Relax in rooms equipped with a flat-screen TV, cable channels, air conditioning, and a convenient dining area with a refrigerator and coffee machine.

Convenient Amenities
Take advantage of the fitness center, meeting facilities, shared lounge, and dry cleaning services during your stay at Sonesta Select Austin North Central.

Experience comfort and convenience at Sonesta Select Austin North Central - book your stay now for a memorable trip!

Important information:

Smoking in all rooms will incur an additional fee of $400

Kindly note that breakfast will be closed till the end of October.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 2271 reviews
Cleanliness: 7.38
Service: 9.35
Location: 9.89
Room Quality: 7.84
Amenities: 6.87
Value for Money: 9.03
Food and Beverage: 6.38
Overall Experience: 8.85
J
Jessie • couple • us
1
Rude customer service and the room came with hidden fees. I more than likely will not return
Pros:

The breakfast was horrible. The overall location was ok.

Cons:

TV was poor quality and resolution. It showed grainy. Wall trimmings were coming off. Pay to park is insane along with having to pay for breakfast

2026-10-31 • via Nuitee
L
Leigh • couple • us
4
2026-10-27 • via Nuitee
B
brad • couple • us
3
2026-10-27 • via Nuitee
G
Gerald • couple • us
9
Over all good, breakfast is not diabetic friendly
Pros:

Online on booking.com

Cons:

Parking and being charged to park

2026-10-26 • via Nuitee
T
Tiffany • family_with_children • us
1
Pros:

Location

Cons:

The lobby didn't have any air. The hallway floor needed to be mopped spots everywhere. Our room floor needed to be clean,hair,spider webs at the bottom of the corner near the refrigerator and small pieces of trash on the floor. Shower curtain smell needs to be replaced and hair on the shower wall

2026-10-26 • via Nuitee
N
Nicole • couple • cl
10
Pros:

Todo, desde la atención en la recepción hasta la habitación, todo limpio y agradable

Cons:

Que tengas que pagar por el estacionamiento y por el desayuno, debería estar incluido en el precio final

2026-10-23 • via Nuitee
S
Shelli • couple • us
1
DO NOT STAY HERE = the rooms are disgustingly filthy and not maintained.
Pros:

Front desk staff - Monica. She did everything she could to help with unacceptable room condition.

Cons:

Toilet seat broken, faucet broken, closet door broken, mirror glass shattered, stained carpet (including blood). Both rooms were not properly cleaned. We left after one night.

2026-10-20 • via Nuitee
S
Shatara • family_with_children • us
9
2026-10-16 • via Nuitee
Y
Yvonne • solo_traveller • us
8
2026-10-13 • via Nuitee
T
Thierry • solo_traveller • us
1
HORRIBLE staff
Pros:

NOTHING

Cons:

Everything, didn't get my room i booked and afternoon staff didn't respect what morning staff did to make my stay better and kept charging my card FRAUDULENT BEHAVIOR

2026-10-11 • via Nuitee
E
Erica • family_with_children • us
7
Pros:

Liked the living room area

Cons:

They charged $6 for breakfast vouchers and parking, the shampoo and conditioner dispensers were empty and then found 2 dead roaches on carpet

2026-10-11 • via Nuitee
A
Anna • solo_traveller • us
10
2026-09-19 • via Nuitee
B
Britney • extended_group • us
10
Pros:

The price and how nice the hotel was for the price.

Cons:

The receptionist that check me and my sister in kept making rude and nasty comments about our age and how we are to old to be going out to the clubs, she was very rude and made us very uncomfortable and upset.

2026-09-17 • via Nuitee
B
Breyhdunn • solo_traveller • us
1
Pros:

Refund they didnt allow me to stay there.

Cons:

Rude staff that didnt allow me to stay there because I have service dogs.

2026-09-08 • via Nuitee
J
Jazmine • couple • us
1
3-Star Crazy chronicles at Sonesta.
Pros:

The only thing I liked about the property is the convenience of where it was located since it’s not too far from downtown and other attractions like certain museums and restaurants.

Cons:

This was my first time staying here & considering I'm from Orlando, FL - tourist attraction city, the way I was treated was disappointing! First off, they need to update things online vs what's physically posted at there hotel. #1: Cost to park pr vehicle (doesn't matter if you bring a guest $5+ depending on the night). #2: Cleanliness & minor malfunctions with the restroom- the lights wouldn't turn on at times, remote volume button not working, & stains on the floor /pillow. #3. I booked a king room w/ sofa bed that occupies 4 people. The front desk women said any addt'l ppl would cost extra because in "there" system they classify it as 2 ppl occupancy & tried to charge me for an extra blanket (they didn't because I only stayed 1 night). #4: Hospitality & service was unprofessional specially by the black women name Ms. Net who did not show good customer service, came off aggressive & did not greet properly to make sure my stay was a good experience. I'm still going to call the manager Mr. Marcus to complain and I may take this to corporate because the way I got treated by staff made it seem like me and sister stayed at a 5-star hotel which it's not!!!!!

2026-09-07 • via Nuitee
R
Ruiz • couple • us
9
2026-09-06 • via Nuitee
R
Raul • couple • us
1
Upsetting that I had to pay for breakfast and parking
Pros:

Room only

Cons:

We didn’t like that we were charged for parking and we had to pay for breakfast when it says breakfast included when I rented the room

2026-09-04 • via Nuitee
D
Deandrea • couple • us
3
We stayed
2026-09-02 • via Nuitee
T
Truitt • couple • us
9
Pros:

The new breakfast selection was delicious.

2026-08-29 • via Nuitee
Y
Yolanda • couple • us
8
2026-08-21 • via Nuitee