Embassy Suites by Hilton Philadelphia Airport

Hotels
•
Embassy Suites Hotels
7.1 (2572 reviews)
9000 Bartram Avenue , Philadelphia , us
+1 215-365-4500

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Staff is accommodating
Good location
Cons:
Cleanliness issues
Poor food service

Categories

Cleanliness
6.06
Several mentions of cleanliness issues such as crumbs in the bed and a leaking toilet.
Service
8.53
Some positive feedback about the front desk staff being accommodating and helpful.
Location
8.57
Location comments reflect convenience, especially for airport access and local amenities.
Room Quality
7.02
Issues with room requests not being met, cleanliness concerns and outdated facilities.
Amenities
6.05
Fridge and pool issues mentioned, indicating significant dissatisfaction with amenities.
Value for Money
7.51
Stayed during a busy time, though the service and amenities did not meet expectations.
Food and Beverage
5.06
Breakfast experience was disappointing with food not replenished and only limited options.
Overall Experience
8.03
Mixed feelings overall due to both some positives (location, good service) and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:49

Property Description

Spacious All-Suite Accommodation
Located just minutes from Philadelphia International Airport, Embassy Suites by Hilton Philadelphia-Airport offers spacious all-suite accommodation, perfect for a comfortable stay.

Complimentary Amenities
Enjoy a complimentary cooked-to-order breakfast, free airport transfers, wireless internet access, and a nightly evening reception during your stay, ensuring a convenient and relaxing experience.

Convenient Location
Situated close to Philadelphia's city center attractions, sports venues like Lincoln Financial Field and Wells Fargo Center, and various museums, our hotel provides easy access to explore the best of the city.

Book your stay at Embassy Suites by Hilton Philadelphia-Airport for a delightful and unforgettable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Complimentary 24-hour shuttle service is available for pick-up and drop-off at the airport. Guests are required to request for the shuttle for a pick-up at the airport after baggage collection with details of the terminal.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.1
Based on 2572 reviews
Cleanliness: 6.06
Service: 8.53
Location: 8.57
Room Quality: 7.02
Amenities: 6.05
Value for Money: 7.51
Food and Beverage: 5.06
Overall Experience: 8.03
E
Erik • solo_traveller • us
10
2026-07-25 • via Nuitee
J
Jerry • couple • us
5
2026-07-25 • via Nuitee
H
Hannah • family_with_children • us
6
Overall, we love Embassy suites and would stay again.
Pros:

The place was PERFECTLY clean and the bed was comfortable. Staff was very friendly. Loved that there was a smart TV. Coffee was awesome, just wish it was served all day.

Cons:

Breakfast was a disappointment because the cooks couldn’t keep up- we went at 8 and the line took 15 minutes. At 9, it was twice as long. Even though the place was clean, it was very outdated, and you could tell. Dirty pond, faded carpet, dusty trees. We found it hard to find a place to eat supper that felt safe.

2026-07-24 • via Nuitee
L
Laura • couple • us
2
Dilapidated building with friendly staff
Pros:

Staff was helpful and friendly.

Cons:

Hilton should be ashamed. This property is the most run down hotel I’ve ever stayed in (and I travel a lot for work). We had to move rooms three times — first the TVs didn’t work, second the room smelled like smoke and third we just ignored the problems. Those problems included a toilet that wasn’t secure to the floor, stains on the pull out couch mattress, a tub that didn’t drain, rotten wood near the mini fridge, and so on.

The crazy part is that the hotel was full! The free breakfast is so enticing, and I assume that’s why so many people choose an Embassy Suites. But it’s not worth it!

Hilton needs to renovate the property and stop taking people’s money to stay in a building that is falling a part.

This review only has room to upload 4 photos, but I have so many more!

2026-07-23 • via Nuitee
S
Stewart • solo_traveller • us
10
Pros:

No additional cost for parking and the location

Cons:

Nothing

2026-07-23 • via Nuitee
S
Simone • couple • us
10
Spacious rooms and great location
Pros:

The location and rooms were really nice

Cons:

N/A

2026-07-23 • via Nuitee
F
Freudenberger • couple • us
1
Horrible
Pros:

I was not happy with the property at all considering when I got there they told me that my room that I rented over six months before that wasn’t available

Cons:

When I checked in, they told me that my king room wasn’t available that I reserved six months prior

2026-07-21 • via Nuitee
J
Johnema • solo_traveller • us
6
Pros:

All of the staff was very nice.

Cons:

1 elevator out of 4 worked. A long walk to get to my room.

2026-07-21 • via Nuitee
K
Kathleen • couple • us
5
Nice but too expensive
Pros:

I liked the cleanliness of the hotel.

Cons:

Im handicap and the room was on the fourth floor down this very very very long hallway and the closest elevator was not working. Plus the pool was down.

2026-07-21 • via Nuitee
R
RONDAI • family_with_children • us
10
2026-07-21 • via Nuitee
D
Deborah • couple • us
4
OK but expected much more from an Embassy Suites Hotel.
Pros:

The breakfast was good. The room clean and bed comfortable. The layout of the suite with the two rooms was very nice.

Cons:

The hotel felt dated and the elevator near our room was not working.
I dad booked the hotel because of the pool as I like to swim but the water had a greenish murky tint. It was not closed but no one was there. My friend wouldn’t swim in it. I tried it but felt it wasn’t healthy so got out quickly.
On our first day, the toilet seat was not secure and the water in the sink did not drain. We asked for those things to be fixed and they did do those repairs right away.

2026-07-21 • via Nuitee
T
Tekeste • solo_traveller • us
10
2026-07-21 • via Nuitee
S
Singletary • solo_traveller • us
8
2026-07-20 • via Nuitee
C
Carmen • extended_group • us
4
Pros:

Breakfast

Cons:

No water

2026-07-20 • via Nuitee
B
Barbora • family_with_children • cz
5
2026-07-19 • via Nuitee
P
Patience • family_with_children • us
9
It was great
Pros:

The size of the room

Cons:

Housekeeping didn’t come to my room

2026-07-18 • via Nuitee
A
Anthony • solo_traveller • us
9
Very good location I had a very good stay
Pros:

Great breakfast

Cons:

They ran out of waffles

2026-07-17 • via Nuitee
K
Karen • extended_group • us
2
Poor service. Unfriendly staff. Poor quality for high price
Pros:

Location was ok

Cons:

Breakfast was mundane. Over cooked eggs. Coffee terrible. Juice diluted. Fresh fruit bruised

2026-07-16 • via Nuitee
M
Mark • couple • us
8
Great for a night
Pros:

Convenience

Cons:

Parking lot

2026-07-16 • via Nuitee
W
Warren • couple • us
7
Pros:

Staff very friendly, food good and plentiful.

Cons:

Only 1 elevator working. Had to go in and ask the desk clerk how to get out of the parking lot as the gate would not go up. She said I had to press the Help button. Though I didn't want to use it, there was a sign up that the pool was closed. It appeared to me that the property is suffering from a lack of maintenance.

2026-07-15 • via Nuitee