Embassy Suites by Hilton Philadelphia Airport

Hotels
•
Embassy Suites Hotels
7.1 (2649 reviews)
9000 Bartram Avenue , Philadelphia , US
+1 215-365-4500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Staff is accommodating
Good location
Cons:
Cleanliness issues
Poor food service

Categories

Cleanliness
6.06
Several mentions of cleanliness issues such as crumbs in the bed and a leaking toilet.
Service
8.53
Some positive feedback about the front desk staff being accommodating and helpful.
Location
8.57
Location comments reflect convenience, especially for airport access and local amenities.
Room Quality
7.02
Issues with room requests not being met, cleanliness concerns and outdated facilities.
Amenities
6.05
Fridge and pool issues mentioned, indicating significant dissatisfaction with amenities.
Value for Money
7.51
Stayed during a busy time, though the service and amenities did not meet expectations.
Food and Beverage
5.06
Breakfast experience was disappointing with food not replenished and only limited options.
Overall Experience
8.03
Mixed feelings overall due to both some positives (location, good service) and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:49

Property Description

Spacious All-Suite Accommodation
Located just minutes from Philadelphia International Airport, Embassy Suites by Hilton Philadelphia-Airport offers spacious all-suite accommodation, perfect for a comfortable stay.

Complimentary Amenities
Enjoy a complimentary cooked-to-order breakfast, free airport transfers, wireless internet access, and a nightly evening reception during your stay, ensuring a convenient and relaxing experience.

Convenient Location
Situated close to Philadelphia's city center attractions, sports venues like Lincoln Financial Field and Wells Fargo Center, and various museums, our hotel provides easy access to explore the best of the city.

Book your stay at Embassy Suites by Hilton Philadelphia-Airport for a delightful and unforgettable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Complimentary 24-hour shuttle service is available for pick-up and drop-off at the airport. Guests are required to request for the shuttle for a pick-up at the airport after baggage collection with details of the terminal.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Guest Reviews

7.1
Based on 2649 reviews
Cleanliness: 6.06
Service: 8.53
Location: 8.57
Room Quality: 7.02
Amenities: 6.05
Value for Money: 7.51
Food and Beverage: 5.06
Overall Experience: 8.03
E
Earl • couple • us
10
2026-09-18 • via Nuitee
C
CharlesB • solo_traveller • us
10
Great Suites
Pros:

It was very quiet. I loved the personal touch of them knowing our names. They were very kind for watching one of my big bags while I traveled.

Cons:

The kitchen closed at nine pm.

2026-09-16 • via Nuitee
J
Janet • couple • us
10
Nice
Pros:

The breakfast menu was exceptional. The staff were amazing.

Cons:

The TV in one of the rooms did not work. The maintenance man did his best to fix it.

2026-09-15 • via Nuitee
T
Tamika • solo_traveller • us
8
2026-09-15 • via Nuitee
N
Nye1988 • solo_traveller • us
1
They took my money! Pool out of Service
Pros:

Nothing

Cons:

I prepaid for this visit and when I arrived the pool was out of service. For this reason, I didn't stay. I told the receptionist before checking in, that I would like a refund. She said her manager was not there at the time. I ended up staying at "Homes2Suites" and for 2 weeks straight, I been trying to get my refund back at Embassy Suites. Finally they told me that I will not be getting my money back. $208.00 down the drain for something that's their fault. I have 3 kids that wanted to enjoy the pool and this hotel stole my money. I will never book here again.

2026-09-15 • via Nuitee
L
LaDonna • family_with_children • us
6
2026-09-14 • via Nuitee
G
Gracie • couple • us
10
Pros:

The shuttle service

2026-09-13 • via Nuitee
D
Deborah • couple • us
6
It was okay. The hotel needs an overhaul to brighten the entire lobby and rooms.
Pros:

Location and breakfast

Cons:

It was dated. Dirty windows. Worn furniture. Worn wall covering. Sink drained water slowly.

2026-09-12 • via Nuitee
M
Marian • couple • at
1
2026-09-12 • via Nuitee
D
Damaris • family_with_children • us
1
Not good
Pros:

Close to airport

Cons:

Not well kept

2026-09-11 • via Nuitee
J
John • couple • us
10
2026-09-10 • via Nuitee
G
Green • solo_traveller • us
10
2026-09-09 • via Nuitee
D
Danny • couple • us
8
Pros:

Breakfast and quiet room

Cons:

More luggage carts

2026-09-08 • via Nuitee
B
Brown • solo_traveller • us
5
2026-09-08 • via Nuitee
L
Leticia • couple • us
2
Would not stay here again, would not recommend it due to poor cleanliness.
Pros:

Close to airport. Good breakfast, breakfast staff nice and helpful.

Cons:

Poor cleanliness. The staff person on arrival not very informative with out us asking about , parking, elevators, etc.

2026-09-07 • via Nuitee
D
Dennis • extended_group • us
5
It was terrible
Pros:

Not much

Cons:

Elevators were broke down, the staff had us on phone on hold for over 20 minutes, the cleanliness does not match to Hilton property

2026-09-07 • via Nuitee
J
Jamilia • couple • us
10
2026-09-07 • via Nuitee
J
Jamilia • solo_traveller • us
10
2026-09-06 • via Nuitee
A
Anastasia • family_with_children • us
4
It was less than ideal.
Pros:

Close to the airport

Cons:

We had been traveling all day, staff at the front desk were not friendly or welcoming. The dinner was terrible and took forever to come come out even though we were one of maybe 3 tables. The prices are outrageous- 30 dollar parking fee that we were not made aware of. I was also charged an additional 200 dollars for the rooms which I was told would be reversed which still had not occurred. The rooms are clean and nice but the hotel takes advantage since they are so close to the airport.

2026-09-05 • via Nuitee
C
Camille • solo_traveller • ca
8
2026-09-04 • via Nuitee