Britannia Hotel City Centre Manchester

Hotels
•
Britannia Hotels
6.6 (20000 reviews)
35 Portland Street , Manchester , gb

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Bar
See all facilities

Review Highlights

Pros:
Clean and neat room
Good price for what I got
Central location
Cons:
No windows
Building felt old
Staff not always available
Check-in process issues

Categories

Cleanliness
5.2
Some reviews indicated dusty and outdated rooms; cleanliness concerns were noted.
Service
7.2
Overall, service was described as polite, but there were some negative experiences reported.
Location
8.2
Multiple reviews praised the centrality and convenience of the location.
Room Quality
5.7
Several reviews noted cramped rooms and the lack of windows as downsides.
Amenities
6.2
Basic amenities were mentioned without specific complaints, rated slightly above average.
Value for Money
7.7
The hotel was considered a super value for money; positive remarks about pricing.
Food and Beverage
6.3
No specific mentions about food and beverage options.
Overall Experience
6.3
Overall mixed feelings but satisfactory considering the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:12

Property Description

Victorian Charm and Modern Comforts

Set in a magnificent Victorian building, Britannia Hotel offers a blend of historic charm and modern comforts. The grand balconied staircase and original chandeliers exude elegance throughout the property.

Comfortable Accommodation

The hotel features well-appointed bedrooms, each with a private bathroom. Some rooms offer additional amenities such as seating areas and workspaces, ensuring a comfortable stay for guests. All rooms are equipped with a TV and tea/coffee making facilities.

Vibrant Dining and Entertainment

Guests can enjoy a lively nightlife at the Wave Bar with live DJs and a dance floor, or unwind at Cromptons Bar's relaxing lounge. The hotel's proximity to Chinatown and various transportation options make it a convenient choice for exploring the city.

Book your stay at Britannia Hotel for a memorable experience in Manchester.

Important information:

Please note, we do not accept any cash payments at this property.

Please note that guests are required to show a photo identification and the credit card used to book on arrival.

WiFi access is available in all bedrooms. Charges apply for unlimited WiFi access.

WIFI is available at the hotel, charges apply per device

The Rouge bar is open late with live music on Fridays, Cromptons Bar features a relaxing lounge for casual drinks.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MAN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs GBP 7.50 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.6
Based on 20000 reviews
Cleanliness: 5.2
Service: 7.2
Location: 8.2
Room Quality: 5.7
Amenities: 6.2
Value for Money: 7.7
Food and Beverage: 6.3
Overall Experience: 6.3
L
Laura • solo_traveller • gb
8
2026-06-20 • via Nuitee
C
CCoulter • solo_traveller • gb
5
2026-06-20 • via Nuitee
H
Hannah • family_with_children • gb
3
Do not reccomend
Pros:

Location was good, in the city centre and close to trams.

Cons:

The rooms were small, out dated and dirty. Half the facilities in the room did not work including the lamp and fan. As well as the taps being on back to front. Staff were rude and unhelpful. Price was 3 times the normal price due to an event. Breakfast was stone cold.

2026-06-20 • via Nuitee
C
Charlene • extended_group • gb
9
Lovely
Pros:

It was near everything we needed it was a beautiful hotel

Cons:

No plugs near the bed for phones ect to be charged

2026-06-20 • via Nuitee
F
Fawcett • couple • gb
8
Apart from breakfast the stay was great .
Pros:

Was everything I expected and value for money the staff were great , we arrived very early and the reception said the room was already ready so they let us check in early, overall we would stay there again.

Cons:

We went for breakfast which was a buffet style , it was horrible, stale bread , and basically cheap produce had a funny smell to it like it was off ?

2026-06-20 • via Nuitee
J
Jakov • solo_traveller • hr
9
Cons:

Dorucak.

2026-06-20 • via Nuitee
I
Isabel • couple • de
7
Okay for a night or two
Pros:

Near Piccadilly

Cons:

My partner felt treated like an imbecile when he wanted to check in - even though the hotel had been informed by me via booking.com message that he would check in for us and had confirmed that he could. Extremely unpleasant experience for him. In the room no plug socket near any mirror.

2026-06-20 • via Nuitee
K
Kimberly • solo_traveller • gb
8
Pros:

Lovely hotel and staff friendly

Cons:

The hotel on arrival is stunning inside.. The rooms on the other hand need updating. The bathroom needs updating.

2026-06-20 • via Nuitee
T
Teresa • couple • gb
9
2026-06-20 • via Nuitee
C
Catalina • couple • cl
7
Buena ubicación en el centro de la ciudad
Pros:

La ubicación cercana a la estación Piccadilly y al centro de la ciudad. Además de tener en la habitación disponible te, cafe y agua caliente

Cons:

Al ser una habitación sin ventana, no había buena ventilación. Además por ser hotel, debería tener el servicio de limpieza de habitación diario y no una vez que hayas realizado el check-out

2026-06-20 • via Nuitee
L
Leanne • solo_traveller • gb
8
Pros:

Lovely clean room, slightly dated but really clean.

2026-06-20 • via Nuitee
S
Shorey • couple • gb
5
Torn between paying £170 and no breakfast included!
Pros:

Location and breakfast

Cons:

328 the bed was rock hard
Any hotel including premier inns I’ve had the choice of two pillows without asking
No air con
The room was hot given the temperatures but the fan was useless
Plug sockets by bed none existent for phone charging and morning alarm set

2026-06-20 • via Nuitee
S
sarouji • couple • sa
8
2026-06-20 • via Nuitee
S
sarouji • couple • sa
8
2026-06-20 • via Nuitee
M
Michael • solo_traveller • gb
8
2026-06-19 • via Nuitee
C
Chung • solo_traveller • nl
7
Pros:

Good

Cons:

O

2026-06-19 • via Nuitee
M
Michael • solo_traveller • gb
8
Brilliant location.
Pros:

Brilliant location and very friendly and helpful staff. Worth a visit to the hotel bar to just see the magnificent staircase.

Cons:

Everything was fine.

2026-06-19 • via Nuitee
D
Domingo • couple • gb
8
Overall, I am impressed with the property. We have stayed in a hotel that has a but of history.
Pros:

It’s clean. The location is perfect and near the pubs, restaurants we visited. It’s accessible because Piccadilly gardens to get transportation is just nearby.

Cons:

The bed is quite wiggly. Would have preferred a non-spring mattress.

2026-06-19 • via Nuitee
M
madeel821 • solo_traveller • ae
5
it was ok to stay for short
Pros:

location was good

Cons:

Hotel is veery old, doors are very kind of broken,

2026-06-19 • via Nuitee
N
Nkamo • couple • bw
9
Very spacious
Pros:

Breakfast was nice

Cons:

Nothing. Everything was perfect

2026-06-19 • via Nuitee