Quality Inn & Suites

Hotels
•
Quality Inn
6.4 (1504 reviews)
5234 Ferry Street , Niagara Falls , CA
+1 289-932-0888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
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Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Cleanliness issues
Inadequate amenities
Poor breakfast

Categories

Cleanliness
5.73
Multiple reviews mentioned cleanliness issues, including bugs and ants.
Service
8.2
Overall positive feedback on staff friendliness and professionalism.
Location
7.74
Location was generally well-received but impacted by construction.
Room Quality
6.19
Spacious rooms noted, but issues with cold temperatures and thin walls.
Amenities
5.22
Breakfast was lacking and many amenities were not available due to renovations.
Value for Money
6.68
Guests felt they paid for services that weren't provided, but some appreciated the hotel’s pricing.
Food and Beverage
5.23
Breakfast was described as very inadequate, with few options available.
Overall Experience
6.2
Mixed feelings with some positive aspects but significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:13

Property Description

Convenient Location in the Heart of Niagara Falls
Located in the vibrant Fallsview district, Quality Inn and Suites offers easy access to iconic attractions such as Skylon Tower, Casino Niagara, and Niagara Fallsview Casino Resort.

Modern Amenities for a Comfortable Stay
Enjoy complimentary WiFi, a 24-hour front desk, and convenient on-site private parking. Need to catch up on work? Make use of the business centre or grab a refreshing drink from the vending machines.

Explore Niagara's Wonders
With Rainbow Bridge, Journey Behind the Falls, and Horseshoe Falls just a stone's throw away, immerse yourself in the beauty of Niagara Falls during your stay at Quality Inn and Suites.

Book your stay now and experience the best of Niagara Falls at Quality Inn and Suites!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

6.4
Based on 1504 reviews
Cleanliness: 5.73
Service: 8.2
Location: 7.74
Room Quality: 6.19
Amenities: 5.22
Value for Money: 6.68
Food and Beverage: 5.23
Overall Experience: 6.2
M
Mike • extended_group • ca
6
For the price this was a great place too stay. Rooms were clean. Location close to everything.
Pros:

Location

Cons:

Didn’t get rooms we booked and the outside looked run down and dirty

2026-09-18 • via Nuitee
M
Michelle • family_with_children • ca
8
Pros:

For the value, we had a great stay! Breakfast was amaxing!

2026-09-18 • via Nuitee
A
Aisha • solo_traveller • bb
1
Pros:

Not much

Cons:

The wifi was poor. The room was not clean further more they leave toilet paper from last person. Beds were hard. Horrible

2026-09-18 • via Nuitee
G
George • solo_traveller • ca
9
2026-09-16 • via Nuitee
R
Robert • solo_traveller • us
10
2026-09-15 • via Nuitee
E
Ericka • couple • ca
8
2026-09-14 • via Nuitee
J
Jadesola • family_with_children • ca
1
Pros:

Location close to fall

Cons:

The room was not clean enough. No shower curtain. The room does not have a good smell too

2026-09-14 • via Nuitee
Y
Yizalie • family_with_children • us
3
Pros:

The location

Cons:

The building had mold, the bathrooms, it was falling apart and dirty, the advertise as smoke free but it smells like mold and cigarettes/weed everywhere.

2026-09-14 • via Nuitee
A
annamaria • extended_group • it
5
Cons:

Non capisco l’ulteriore addebito di circa 133 dollari canadesi

2026-09-14 • via Nuitee
A
Angela • solo_traveller • ca
8
Pros:

Staff very friendly. Rooms were clean. Nice location a small walk to Clifton hill. Liked the annex building could sit out at night.

Cons:

The fridge didn't work very well and it was a smaller fridge. No microwave if I had young children would pick hotel with microwave.

2026-09-10 • via Nuitee
M
MAHA • couple • ca
7
2026-09-10 • via Nuitee
P
Pedro • extended_group • ca
4
Poor quality for the price paid.
Pros:

The staff were helpful

Cons:

Dining room too small, limited variety of dishes in the breakfast, no pancakes no eggs ..

2026-09-09 • via Nuitee
C
Christopher • couple • us
6
Get the new building if at all possible
Pros:

Super clean rooms and facilities. You could tell it was a big priority for them

Cons:

The older building needed help, exterior was in rough shape. The main building looked very good, request to go there if you can

2026-09-09 • via Nuitee
S
Sheila M • couple • us
1
Horrible experiencia
Pros:

La localización , wiffi gratis

Cons:

Malas comodidades, pobre limpieza , poco estacionamiento, pagas por estacionamiento, poca variedad del desayuno. Área del desayuno incómodo. Pocos enchufes y pocos conectores para cargar celulares o enchufar cargadores.

2026-09-07 • via Nuitee
R
Rohullah • family_with_children • ca
6
Pros:

Breakfast was good

Cons:

The lady in the reception was not very professional and didn’t try to help our family.

2026-09-07 • via Nuitee
I
Iris • family_with_children • us
10
2026-09-07 • via Nuitee
A
aldina • couple • ca
1
Disappointed
Pros:

It was close to the activity

Cons:

There was mold in the rooms that I was staying in and the baby crib was dirty

2026-09-06 • via Nuitee
G
giatta • solo_traveller • it
8
Pros:

Colazione .rapporto qualità prezzo

Cons:

Tutto e migliorabile ma niente non mi è piaciuto.

2026-09-05 • via Nuitee
M
Mylène • family_with_children • ca
1
Très décevant
Pros:

Son emplacement

Cons:

Les chambres sentent l’humidité les équipements sont très vieux la piscine était sale et le déjeuner était mauvais.

2026-09-04 • via Nuitee
V
Victor • couple • ca
8
2026-09-01 • via Nuitee