Hyatt Centric Fisherman's Wharf San Francisco

Hotels
•
Hyatt
8 (1717 reviews)
555 North Point Street , San Francisco , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location near Fisherman's Wharf
Comfortable beds and good room quality
Clean and tidy rooms with regular housekeeping
Swimming pool and hot tub (when working)
Helpful/pleasant staff in many cases
Free bottled water daily
Spacious rooms and ample storage
Modern rooms and good showers
Cons:
Slow/old lifts
Perceived poor value — hotel seen as expensive
Serious billing/system charge error reported
Isolated rude or curt check-in interactions
Pool cold or hot tub out of order at times
Valet parking very expensive
Some rooms experienced A/C issues after renovation
Facilities occasionally feel vintage/not as pictured

Categories

Cleanliness
8.5
Multiple guests reported clean, tidy rooms and good housekeeping (daily bottled water noted); no widespread cleanliness complaints.
Service
7.5
Staff were often described as helpful, pleasant and professional, but there are several reports of rude or curt check-in interactions and at least one serious billing/charge dispute.
Location
9.5
Consistently praised as an excellent location close to Fisherman's Wharf and shops — repeatedly cited as a primary positive.
Room Quality
9
Rooms described as comfortable with good beds, ample storage, tidy decor and decent showers; some rooms noted as reasonable size and modern.
Amenities
7.5
Pool and hot tub are appreciated when functioning and at correct temperature, but issues reported (cold pool, hot tub out of order); lifts are old/slow and some facilities feel dated.
Value for Money
6.5
Multiple guests felt the hotel was expensive for the facilities; explicit complaints about high prices and one review called the offering 'très cher'.
Food and Beverage
7.5
Limited mentions — on-site bar exists but has inconvenient opening hours; no strong praise for F&B overall.
Overall Experience
8
Majority of stays described as good and many guests would stay again, offset by isolated but significant negative incidents (billing error, rude check-in, some facility issues).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Luxurious Amenities and Features

Located just a short stroll from Fisherman's Wharf, the Hyatt offers a blend of modern comforts and rustic charm. Enjoy a heated outdoor pool, hot tub, and free WiFi. Relax in rooms equipped with a 47” HDTV, Bluetooth media hub, and spa toiletries. Indulge in delicious meals at The Wardroom and sip cocktails at Brick & Beam lounge.

Convenience at Your Fingertips

With a 24-hour Marketplace for snacks and toiletries, a 24-hour reception, and services like dry cleaning and currency exchange, your stay at Hyatt Fisherman's Wharf is hassle-free. Explore nearby attractions like Ghirardelli Square, PIER 39, and the iconic Golden Gate Bridge, all within easy reach.

Unforgettable Experiences Await

Immerse yourself in the vibrant culture of San Francisco with historic trolleybuses, cable cars, and must-visit spots like Alcatraz and Union Square just moments away. Book your stay now at Hyatt Fisherman's Wharf for a memorable and convenient experience.

Important information:

Please note that reservations made that include breakfast are only valid for up to 2 guests, $50 in total credit.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Guest Reviews

8
Based on 1717 reviews
Cleanliness: 8.5
Service: 7.5
Location: 9.5
Room Quality: 9
Amenities: 7.5
Value for Money: 6.5
Food and Beverage: 7.5
Overall Experience: 8
M
Marilou • couple • fr
10
Super emplacement pour visiter San Francisco !
Pros:

Super emplacement, très pratique pour visiter la ville !
La chambre était propre et jolie.
La piscine est un vrai plus pour se détendre après une grosse journée !

2026-10-27 • via Nuitee
L
Laura • solo_traveller • co
8
2026-10-26 • via Nuitee
J
Juliet • couple • au
8
Would stay here again.
Pros:

Comfortable room. Location. Nicer than other hotels in area.

Cons:

Need to fix slow lift.

2026-10-26 • via Nuitee
S
Shannon • solo_traveller • au
7
I would stay there again
Pros:

It was great

2026-10-24 • via Nuitee
M
Mads K • couple • au
9
A good stay in a convenient location
Pros:

Overall a great stay, we enjoyed:

- Good location - close to some shops/food options/the wharf
- Good facilities - shower was good, bed was pretty comfortable, decent pillows etc.
- Size of room was reasonable, not too small
- Free bottled water daily plus housekeeping

Cons:

- We had some issues in the beginning as the air conditionnig didn't work. After the maintenance man couldn't get it fixed, they thankfully could move us to another room which was appreciated. We heard that a few rooms were having the same issues as they had recently upgraded all of the systems and renovated. It would have dramatically changed our experience if they couldn't have fixed that situation by moving us.
- The lifts are extremely old and slow which can make things frustrating.
- If you need to drive and park, valet parking is very expensive.

2026-10-19 • via Nuitee
L
LAURENCE • couple • fr
2
Nul
Pros:

Rien

Cons:

Prestation très cher
Personnel irrespectueux
Ma réservation n’était pas conforme

2026-10-18 • via Nuitee
L
Luis • couple • es
2
Cons:

They charged 7,000 USD to my card due to an alleged system error, even though I had already paid the 2,400 USD cost through Booking.
I am still fighting with the bank to get the full refound.
----------
Me cobraran 7000 USD en la tarjeta por un supuesto error en el sistema, cuando yo ya habia pagado en Booking los 2400 USD que cosgtaba.
Aún estoy peleando con el banco para que me lo devuelvan todo.

2026-10-18 • via Nuitee
J
Jason • family_with_children • us
9
2026-10-17 • via Nuitee
J
John • couple • gb
8
A professional and comfortable stay
Pros:

The room was large with a comfortable bed, ample storage and tidy decor. The shower temperature was good and air conditioning was effective. There were plenty of plug sockets including USB-C.

The swimming pool was a decent size for a hotel pool and the correct temperature. The hot tub was a great feature. It was also useful to have a large changing/shower room near the pool area.

Staff on the most part were very helpful, pleasant and professional.

Overall I was happy with my stay and would be glad to stay again.

Cons:

The check-in experience felt rather rude although this may not have been intentional. The lady serving barely said a word to me, explained nothing and pointed towards the card reader with no detail as to what I was paying for. I didn't feel especially welcome. Being generous, this may have been misinterpreted by me and I didn't experience this from any other members of staff.

The on site bar was fine but did have some inconvenient opening hours. The lifts are a little slow if being picky.

2026-10-15 • via Nuitee
N
Naomi • family_with_children • gb
10
Great stay - perfect location!
Pros:

Perfect location street back from fishermans wharf - great stay!

Cons:

Very cold pool in the summer, hot tub out of order.

2026-10-13 • via Nuitee
E
Elena_viaggiatrice • solo_traveller • es
8
Good option in Fisherman's Wharf
Pros:

The position closed by the ocean and the comfy bed

Cons:

I think it was too expensive considering the facilities.. they looked like a bit vintage..not equal to the photos provided during the booking

2026-10-10 • via Nuitee
A
Alistair • couple • gb
10
2026-10-08 • via Nuitee
C
Chaudhry • extended_group • ca
10
A must stay hotel
Pros:

Quality is superb. Location is even better. Wonderful staff. 10/10

Cons:

Nothing

2026-10-08 • via Nuitee
A
Ankeet • solo_traveller • in
7
Good
Pros:

Good and clean rooms. Modern rooms.

Cons:

Lift and lobby sucks

2026-10-08 • via Nuitee
M
Maria • solo_traveller • pl
7
2026-10-08 • via Nuitee
A
Annika • couple • de
9
Pros:

Sehr komfortable Betten und super Lage. Personal super aufmerksam.

Cons:

Es war sehr groß und verwinkelt auf den Fluren.

2026-10-08 • via Nuitee
J
Jossy • couple • ve
9
2026-10-08 • via Nuitee
B
bunyamin • couple • tr
10
2026-10-07 • via Nuitee
D
Dr Bayram • family_with_children • de
8
2026-10-07 • via Nuitee
W
Wendy • couple • ca
10
2026-10-07 • via Nuitee