Accent Inns Kelowna

Propre, tranquille. Entente avec le resto d'à côté pour le déjeuner.

Room was great, good size with most requirements and very well appointed. More importantly it was squeaky clean.

Ample parking at the premises, which was an important requirement.

Excellent location.

The coffee machine in the main office was a real bonus. The ability to choose from a variety of coffee options was a nice touch

Het bed, fantastisch! Verder ontzettend vriendelijk personeel, schone en ruime kamer en de kleine kwinkslagen (badeendjes, mokken, teksten) maken het speciaal.

Excellent location, a short walk to town. Comfortable room and bed. Good food options and supermarket close by.

The breakfast choice is great! But the service was terrible at the restaurant because they told us when we got there how short staffed they were and basically were basically trying to get us to go elsewhere before we were even seated! The host was terrible and she was telling all the customers how she didn’t want to be there! But when we did finally get our food it was good! I understand that they were short staffed but at least do your best to make your customers feel welcome and not make them want to leave and never return!

Location. Ease of access to all Kelowna amenities.

We were really disappointed with our recent stay at Accent Inns Kelowna.

We booked a family suite at over $400 per night, so while we weren’t expecting a luxury hotel experience, we certainly expected the room, especially the bathroom, to be properly cleaned before our arrival.

Unfortunately, when we checked in, one of the first things we noticed was the condition of the bathtub. It was visibly dirty, with grime/residue left behind. I’ve included photos because I think they speak for themselves. We immediately asked to change rooms because I simply wasn’t comfortable using a bathroom that appeared not to have been properly cleaned between guests.

To be fair, there were positives during our stay. The staff we interacted with were friendly and helpful, and the beds were comfortable. When we brought the condition of the room to their attention, the staff moved us to another room, which we appreciated.

However, at more than $400 per night for a family suite, cleanliness should be a basic expectation. This wasn’t a minor cosmetic issue or an outdated fixture, it was a matter of the bathtub simply not appearing to have been adequately cleaned before new guests checked in.

Finding our room in that condition immediately affected our impression of the property and our stay overall. While I appreciated the friendly staff, their response to our concern, and the comfortable beds, I would not choose to stay at Accent Inns Kelowna again based on this experience.

For $400+ per night, guests should not have to inspect the bathroom upon arrival or request another room in order to feel comfortable using it.

the coffee machine in the reception

Quiet area with no disturbances at night. Grocery store close by with several restaurants

Mooie grote kamer en schoon

The room is very nice, big tv, clean and new. The pool is amazing, it’s warm! I love the pool.

Ottima struttura, nuova, staff super accogliente. Bonus la colazione ad un ristorante affianco che fa le colazioni tipiche americane, davvero ottimo. Offrono anche il servizio bici gratuito che è super utile a kelowna.