Embassy Suites by Hilton San Rafael at Marin Center

Hotels
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Embassy Suites Hotels
8.3 (924 reviews)
101 McInnis Parkway , San Rafael , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Attentive staff
Spacious and modern rooms
Cons:
Cleanliness issues
Additional fees for amenities

Categories

Cleanliness
7.59
There were multiple mentions of cleanliness issues, including dirty areas under furniture and unclean bathroom floors.
Service
9.06
Several reviews highlighted the attentiveness of staff, especially in maintenance and breakfast service.
Location
8.6
Reviews praised the quiet location and proximity to local attractions.
Room Quality
8.55
Most reviews commented positively on the room comfort and modern decor, despite some specific complaints.
Amenities
8.08
Amenities were generally well received, although some guests mentioned additional fees and limitations.
Value for Money
8.04
Some guests found the hotel slightly expensive compared to the offered services, particularly regarding parking fees.
Food and Beverage
8.09
Breakfast was generally appreciated but with some organization issues noted.
Overall Experience
8.36
The overall experience was positive despite some issues with cleanliness and service in specific instances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:29

Property Description

Luxurious Two-Room Suites

Nestled north of the iconic San Francisco Golden Gate Bridge, our San Rafael all-suite hotel offers a relaxing stay in spacious two-room suites. Enjoy the convenience of being adjacent to Northgate Mall and the Marin County Civic Center, perfectly situated between wine country and San Francisco.

Complimentary Dining Experiences

Indulge in a variety of dining options at our hotel, from the upscale and social setting of Red Oak Craft Bar and Rotisserie to the comfort of Marin Comfort Kitchen, celebrating grilled cheese with local artisan breads and cheeses. For a quick bite or souvenir shopping, visit E'Terie 24-Hour Market stocked with freshly prepared options and national snack brands.

Convenient Amenities

With 363 self-parking spaces, including oversized and bus parking, parking is a breeze at our hotel. Guests can also enjoy a free made-to-order breakfast and Evening Reception with a selection of beverages and snacks. Book your stay now for a perfect blend of luxury and convenience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 15 per day.

  • Internet

    WiFi is available in all areas and costs USD 9.95 per 24 hours.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 924 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 8.55
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.36
C
Coral • family_with_children • us
10
2026-05-23 • via Nuitee
S
Siva Kanishka • solo_traveller • in
8
2026-05-23 • via Nuitee
J
Janice • solo_traveller • us
10
2026-05-21 • via Nuitee
C
Cristina • solo_traveller • us
8
2026-05-21 • via Nuitee
M
Michael • solo_traveller • us
10
Pros:

The entire layout of the hotel and the friendliness of the staff was amazing. Very pleased with our stay.

Cons:

No complaints

2026-05-20 • via Nuitee
R
Robert • couple • us
8
2026-05-16 • via Nuitee
J
John • solo_traveller • us
8
2026-05-14 • via Nuitee
J
Johanna • family_with_children • fi
8
Pros:

Toimiva ja siisti hotelli.

2026-05-13 • via Nuitee
J
JAMECY • couple • br
10
2026-05-13 • via Nuitee
M
Matt • solo_traveller • us
10
2026-05-13 • via Nuitee
M
Magdalena • couple • se
8
2026-05-11 • via Nuitee
D
daniellemF1855SS • Family
2
Not worth it
Pros:

No shampoo in the shower. Took over an hour for them to replace it. They acted so inconvenienced that we needed shampoo. Super disappointing. Room had a huge hole in bathroom door that was badly repaired. Annoying especially since I "upgraded" to a corner room for $20 more

2026-05-10 • via Tripadvisor
R
Richard • solo_traveller • us
10
2026-05-10 • via Nuitee
A
Ali • solo_traveller • us
2
2026-05-09 • via Nuitee
D
Denys • solo_traveller • ua
10
Pros:

The reception staff is very friendly.

2026-05-07 • via Nuitee
D
Darren • extended_group • us
2
I’m writing this to formally report an issue I experienced during my recent stay unfortunately the sink in my room will
Pros:

Nice location

Cons:

My bathroom sink wouldn’t drain properly. Took over 5/10 minutes for sink to clear. For some reason it won’t let me upload the videos I have

2026-05-05 • via Nuitee
M
Matt • solo_traveller • us
10
Good atmosphere. Clean, safe feeling. High quality all around.
2026-04-30 • via Nuitee
D
Daniel • couple • us
8
Nice facility but they charge extra for parking.
Pros:

Breakfast was excellent, especially the made-to-order omelets. Room was spacious, clean, and updated. Nice view from 4th floor.

Cons:

Charging $15 for parking at a facility with a huge lot that's only half-full seems exploitive.

2026-04-29 • via Nuitee
E
Elizabeth • couple • us
4
Pros:

The bedroom tv didn’t work. A tech came to fix it but couldn’t.

2026-04-27 • via Nuitee
D
david • solo_traveller • us
10
Pros:

The best thing about my stay there was the staff, the entire front desk was amazing. They greeted me every time I left and came back, every time I had a question they had an answer and would explain things with passion. I noticed that they handled other customers with great care and compassion being that their were many people attending the expo going on there, overall they made me and others feel comfortable and at home. They all deserve great recognition including the cleaning staff and bar staff. I would definitely recommend this place and would also stay for another vacation. Great thanks to all of you and many blessings to come my dear friends.

Cons:

The fact that I had to leave and fly home. No complaints whatsoever.

2026-04-24 • via Nuitee