a&o London Docklands Riverside

Hotels
•
Doubletree by Hilton
8.1 (8888 reviews)
265a Rotherhithe Street , London , gb

listing image 1
Show all photos
Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Limited amenities
Breakfast options lacking

Categories

Cleanliness
7.68
Some cleanliness issues mentioned, but overall decent.
Service
8.65
Staff generally friendly, but some service reductions noted.
Location
9.19
Consistently praised as ideal and convenient location.
Room Quality
8.14
Generally spacious and comfortable, some temperature issues noted.
Amenities
7.67
Limited amenities mentioned, like absence of tea/coffee.
Value for Money
8.63
Good value for the location and facilities provided.
Food and Beverage
6.68
Breakfast and kitchen options were points of dissatisfaction.
Overall Experience
8.15
Overall positive experience, but some inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:50

Property Description

Historic Wharf Building
The DoubleTree by Hilton London - Docklands Riverside is housed in a charming 17th-century Wharf Building, featuring exposed brickwork and London's last dry dock for shipbuilding. Enjoy a blend of history and modern comfort during your stay.

Scenic Views and Luxury Amenities
Indulge in the stunning views of Canary Wharf and the River Thames from your en suite room, equipped with a flat-screen TV, air conditioning, and tea/coffee facilities. With most rooms offering city or river views, relaxation and luxury are guaranteed.

Dining and Transportation
Experience culinary delights at the Columbia Restaurant with seasonal produce and outdoor terrace barbecues. Take advantage of the complimentary river taxi to Canary Wharf or explore London via the River Thames fleet services. Conveniently located near transportation hubs, this hotel offers both luxury and accessibility.

Book your stay at DoubleTree by Hilton London - Docklands Riverside for a memorable experience by the River Thames.

Important information:

When a booking is made for more than 9 people per reservation different payment and cancellation policies may apply. The hotel will contact you after booking with more information.

Kids under the age of 18 enjoy our breakfast at a 50% discounted rate.

Guests under the age of 16 can only check in with a parent or official guardian. Children under 18 should have parental permission if not accompanied by their parents.

Please note that pets are only allowed in private rooms, such as single and twin rooms, and for an additional charge. Pets are not allowed in shared dorms.

Towels are not included in the room rate of dorm rooms. Guests can rent them at the property for an additional charge or bring their own. Bed linen for the bunk beds is provided free of charge for self-covering.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 25 per day.

Location

Property Video

Guest Reviews

8.1
Based on 8888 reviews
Cleanliness: 7.68
Service: 8.65
Location: 9.19
Room Quality: 8.14
Amenities: 7.67
Value for Money: 8.63
Food and Beverage: 6.68
Overall Experience: 8.15
O
oluwaseun • solo_traveller • gb
10
2026-05-23 • via Nuitee
M
Mohit • solo_traveller • in
1
Pros:

Nothing about the hotel,

Cons:

The room, the type of room, the location of the room, the hygiene, the breakfast was included in the package but the staff was not aware of it or where it is served. I dont think I can ask for a refund, as not sure if that applies in London hotels but that is how bad the experience was.

2026-05-23 • via Nuitee
A
Alexander • couple • at
8
2026-05-23 • via Nuitee
B
Bakhramov • solo_traveller • uz
10
2026-05-23 • via Nuitee
T
Tim • couple • gb
5
Has gone downhill since it was a Hilton Doubletree.
Pros:

Great location

Cons:

Lazy check in staff
No tea/coffee making
Obsession with doing everything 'via the app', including ordering drinks and checking in.
Non-existent wi-fi on 3rd floor. Particularly annoying because of the above.

2026-05-23 • via Nuitee
A
Abdesslam • solo_traveller • gb
10
2026-05-23 • via Nuitee
C
Ceejay • couple • gb
10
Pros:

Gorgeous location room was worth so much more than what I paid

Cons:

Nothing

2026-05-23 • via Nuitee
L
Laura-Sophie • couple • de
10
2026-05-23 • via Nuitee
M
Mohamed • couple • nl
1
2026-05-23 • via Nuitee
T
Thomas • family_with_children • fr
7
Idéal en famille avec budget limité, espace, Thamise, aire de jeux à proximité.
Pros:

La vue sur la Thamise, le prix

Cons:

La gestion commerciale, et la gestion du petit déjeuner

2026-05-23 • via Nuitee
D
Dalija • solo_traveller • lt
9
Pros:

Nuostabi vieta, ant Temzės kranto. Tvarkingas numeris.

Cons:

Labai užtrukome ieškodami kambario, klaidinanti informacija prie liftų.

2026-05-22 • via Nuitee
G
GIOVANNI • family_with_children • it
8
Pros:

La camera era spaziosa e confortevole.

Cons:

La pulizia della camera non è quotidiana.

2026-05-22 • via Nuitee
S
Sonia • solo_traveller • gb
8
Pros:

Location and breakfast was amazing

Cons:

I asked at reception if I could borrow a plug for my phone charger, but the staff didn’t mention that the rooms are already equipped with contactless chargers and USB ports beside the bed. I hadn’t noticed the charging box in the room, so I ended up going out to buy a plug unnecessarily.

I also emailed in advance to ask about parking details but didn’t receive a reply until I arrived for check-in. This caused me to waste both time and money trying to sort out parking beforehand.

2026-05-22 • via Nuitee
A
Antonio • couple • no
8
Hotellet var greit, med fin beliggenhet og fine omgivelser. Men de ansatte var ikke så vennlige eller lot oss føle oss v
Pros:

Stille og sentralt område med ferge over til canary warf

Cons:

Dynene var ikke rene og hadde flekker. Personalet var ikke så hyggelige og mente jeg ikke hadde betalt for oppholdet selv om jeg kunne bevise det i nettbanken min. De prøvde å belaste meg dobbelt og jeg brukte lang tid på å få sjekket inn fordi jeg betalte i appen på forhånd.

2026-05-22 • via Nuitee
S
SRINIVAS • solo_traveller • in
10
Pros:

Good

Cons:

H

2026-05-22 • via Nuitee
A
Anton • couple • se
6
2026-05-22 • via Nuitee
M
Michal • solo_traveller • cz
8
Pros:

Skvěla lokalita, skvělá cena.

Cons:

Čistota a uklizenost koupelny.

2026-05-22 • via Nuitee
M
Maxence • couple • fr
10
2026-05-22 • via Nuitee
B
Boluwatife • solo_traveller • gb
10
2026-05-22 • via Nuitee
B
Bianet • extended_group • mx
10
Increible.
Pros:

La habitación estaba muy amplia, nos tocó con balcón y la vista al Thames era hermosa, la ubicación del hotel fue muy conveniente, quedaba en la calle del bus que te lleva al centro de la ciudad y el servicio de ferry gratuito fue de gran ayuda para cruzar el rio y asistir a un concierto al O2, el parque frente al hotel es muy lindo y tranquilo. El personal fue muy amable y aunque el hotel estaba en remodelación no pasamos ninguna incomodidad con las instalaciones.

2026-05-22 • via Nuitee