a&o London Docklands Riverside

Hotels
•
A&O Hotels & Hostels
8.1 (10126 reviews)
265a Rotherhithe Street , London , gb
+44 20 7231 1001

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Limited amenities
Breakfast options lacking

Categories

Cleanliness
7.68
Some cleanliness issues mentioned, but overall decent.
Service
8.65
Staff generally friendly, but some service reductions noted.
Location
9.19
Consistently praised as ideal and convenient location.
Room Quality
8.14
Generally spacious and comfortable, some temperature issues noted.
Amenities
7.67
Limited amenities mentioned, like absence of tea/coffee.
Value for Money
8.63
Good value for the location and facilities provided.
Food and Beverage
6.68
Breakfast and kitchen options were points of dissatisfaction.
Overall Experience
8.15
Overall positive experience, but some inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:50

Property Description

Historic Wharf Building
The DoubleTree by Hilton London - Docklands Riverside is housed in a charming 17th-century Wharf Building, featuring exposed brickwork and London's last dry dock for shipbuilding. Enjoy a blend of history and modern comfort during your stay.

Scenic Views and Luxury Amenities
Indulge in the stunning views of Canary Wharf and the River Thames from your en suite room, equipped with a flat-screen TV, air conditioning, and tea/coffee facilities. With most rooms offering city or river views, relaxation and luxury are guaranteed.

Dining and Transportation
Experience culinary delights at the Columbia Restaurant with seasonal produce and outdoor terrace barbecues. Take advantage of the complimentary river taxi to Canary Wharf or explore London via the River Thames fleet services. Conveniently located near transportation hubs, this hotel offers both luxury and accessibility.

Book your stay at DoubleTree by Hilton London - Docklands Riverside for a memorable experience by the River Thames.

Important information:

Guests are required to show a photo ID upon check-in.

When a booking is made for more than 9 people per reservation different payment and cancellation policies may apply. The hotel will contact you after booking with more information.

Kids under the age of 18 enjoy our breakfast at a 50% discounted rate.

Guests under the age of 16 can only check in with a parent or official guardian. Children under 18 should have parental permission if not accompanied by their parents.

Please note that pets are only allowed in private rooms, such as single and twin rooms, and for an additional charge. Pets are not allowed in shared dorms.

Towels are not included in the room rate of dorm rooms. Guests can rent them at the property for an additional charge or bring their own. Bed linen for the bunk beds is provided free of charge for self-covering.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LCY

Location

Property Video

Guest Reviews

8.1
Based on 10126 reviews
Cleanliness: 7.68
Service: 8.65
Location: 9.19
Room Quality: 8.14
Amenities: 7.67
Value for Money: 8.63
Food and Beverage: 6.68
Overall Experience: 8.15
C
Carme • family_with_children • es
10
Great!!
Pros:

The only Draeback is that it is not in the heart of London.

2026-08-08 • via Nuitee
S
Suzanne • couple • gb
8
Pros:

Good area

Cons:

I stayed during a heatwave and there was no air conditioning. Staff explained this on arrival and stated engineers would be fixing this

2026-08-08 • via Nuitee
E
elsa • solo_traveller • fr
10
2026-08-08 • via Nuitee
F
francisco de asis • family_with_children • es
8
Cumplió mis expectativas
Pros:

La ubicación

Cons:

Que no hubiera más máquinas de café

2026-08-08 • via Nuitee
G
Gabi • couple • de
2
Ein Desaster
Pros:

Nichts

Cons:

Sehr abgekommene Zimmer , nasse müffelnde Teppichboden, Möbel schon von der Nässe aufgequollen. Es hat so widerlich gestunken im Zimmer und im Flur. Niemals wieder

2026-08-08 • via Nuitee
S
singh • solo_traveller • gb
9
2026-08-08 • via Nuitee
K
Kaya-Katharina • family_with_children • de
8
2026-08-08 • via Nuitee
T
Tajvier Singh • family_with_children • de
9
Pros:

Gratis Boot und Preis

2026-08-08 • via Nuitee
B
Bob • couple • gb
10
2026-08-08 • via Nuitee
G
Glenda • family_with_children • fr
8
2026-08-08 • via Nuitee
D
Damien • solo_traveller • fr
9
2026-08-08 • via Nuitee
K
kurti • solo_traveller • it
5
2026-08-08 • via Nuitee
N
Nicki.jasmine • solo_traveller • de
10
2026-08-08 • via Nuitee
A
Alexandra La Jacquotte • solo_traveller • fr
9
2026-08-08 • via Nuitee
I
Irma • family_with_children • de
10
Pros:

Es war alles super, war alles sauber. Die Betten waren bequem die Aussicht war toll wir sind sehr zufrieden.
Das Essen Frühstück war super lecker es gab reichlich Auswahl. Für uns war das perfekt.
Die Anbindung an Zentrum von London war super die Fähre war genau vor der Tür. Es gab einen kleinen Einkaufsladen direkt vor der Tür und Busstation.
Das Personal war super nett wir haben uns sehr sehr wohl gefühlt.
Wir kommen auf jeden Fall wieder.
Vielen Dank 🥳🤩

Cons:

Wir haben überhaupt keine Kritik an das Hotel.

2026-08-08 • via Nuitee
M
moes • solo_traveller • nl
7
Pros:

De locatie. Makkelijk met openbaar vervoer naar het centrum.

Cons:

Personeel was niet altijd even vriendelijk en behulpzaam.

2026-08-07 • via Nuitee
Z
Zoe • solo_traveller • gb
5
Basic stay, but nice location.
Pros:

Lovely location

Cons:

A lot of work is being done and it’s not finished, no hot food served throughout the day, and over a two day stay no cleaner came in to empty bins or give new towels etc

2026-08-07 • via Nuitee
D
Diana • family_with_children • de
7
Top Lage und gutes Preis-Leistungsverhältnis.
Pros:

Top Lage

2026-08-07 • via Nuitee
L
Luis • couple • us
5
Not really pleased with the place
Pros:

Location

Cons:

No AC for 2 days and once a was fixed it the unit was making a lot noise couldn’t sleep at all

2026-08-07 • via Nuitee
B
Bably • solo_traveller • gb
7
Pros:

Cleanliness, location and value for money

Cons:

The AC wasn't working ,include world cuisine in restaurant, kettle and hair dryer in the room. These to be included

2026-08-07 • via Nuitee