Holiday Inn Express Toronto Downtown by IHG

Hotels
•
Holiday Inn Express
8.3 (2142 reviews)
111 Lombard Street , Toronto , ca
+1 416-367-5555

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Great location
Friendly staff
Reasonable amenities
Cons:
Cleanliness issues
Poor lighting
Unsatisfactory breakfast

Categories

Cleanliness
6.66
Concerns about hygiene and cleanliness were raised, particularly regarding towels and used toiletries.
Service
9.63
The staff were praised for being friendly, courteous, and accommodating during the stay.
Location
9.67
The location was highlighted as excellent and very convenient for nearby attractions.
Room Quality
7.62
The room was described as dark with poor lighting, and lacking basic amenities for comfort.
Amenities
8.65
The amenities were mostly satisfactory, with good features for the type of hotel.
Value for Money
8.61
Value perception was tempered by some issues but overall considered reasonable for the location.
Food and Beverage
6.66
Breakfast received criticism for quality and presentation, impacting the overall experience.
Overall Experience
8.93
Despite some notable improvements needed, there was overall enjoyment of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:13

Property Description

Central Location
Located just minutes away from iconic Toronto attractions like the CN Tower and Rogers Centre, Holiday Inn Express Toronto Downtown offers convenience and accessibility to guests looking to explore the city.

Comfortable Accommodations
The hotel boasts spacious and modern rooms equipped with all the necessary amenities for a comfortable stay, including cable TV, a coffee maker, and a cozy seating area.

Delicious Breakfast Options
Start your day right with a hot continental breakfast featuring a variety of options such as fresh fruit, eggs, bacon, and a pancake machine, ensuring a satisfying and delicious meal to kickstart your morning.

To experience the perfect blend of comfort, convenience, and great amenities, book your stay at Holiday Inn Express Toronto Downtown now.

Important information:

Parking is not permitted for vehicles over a clearance level of 6.1 feet. Limited space is available and cannot be guaranteed.

Please note that guests who make reservations through this site are not eligible to receive Priority Club points.

Please note that renovation work is taking place at the property from January 2026 to May 2026, and some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Guest Reviews

8.3
Based on 2142 reviews
Cleanliness: 6.66
Service: 9.63
Location: 9.67
Room Quality: 7.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 6.66
Overall Experience: 8.93
J
Jo-Anne • couple • ca
8
2026-08-13 • via Nuitee
K
kazuya • couple • br
10
2026-08-12 • via Nuitee
A
ADRIAN • couple • gb
10
Final night in Toronto
Pros:

Room was spacious, clean and modern. Had all facilities needed including an iron and board :) and coffee machine. Good size bathroom with plenty of room for our toiletries. Reception area was very welcoming. Very pleased with this hotel.

Cons:

Included breakfast which is great but could have had a slightly better choice. Kettle in room would be good.

2026-08-12 • via Nuitee
K
Katie • solo_traveller • gb
8
Excellent, would definitely stay again
Pros:

Excellent spacious room with lovely ensuite shower room - including Dove toiletries. Had everything I needed. Buffet breakfast had plenty of options. Location was perfect, easy walking distance to all of Toronto's main tourist attractions

Cons:

Breakfast times were quite busy, I always managed to find a table though

2026-08-11 • via Nuitee
C
Chantal • extended_group • ca
7
Good location, nice clean room. Breakfast area very busy.
Cons:

After checking in and paying for parking, we pulled into the parking garage to discover we did not receive the correct parking pass from the front desk. We had to back out of the garage and go back to front desk to ask for a valid parking pass.

2026-08-11 • via Nuitee
S
Stanislaw • solo_traveller • pl
1
2026-08-10 • via Nuitee
F
Frederik • family_with_children • nl
4
Kleine kamer, benauwd, haar en slecht ontbijt
Pros:

De locatie van dit hotel is prima. Vlakbij St. Lawrence Market.
Goede douche.

Cons:

De kamer was, voor 3 personen met bagage klein. Niet genoeg ruimte om kleding op te ruimen of om koffers open te laten liggen. De kamer rook niet fris, natte hond, en was benauwd. De schoonmaak was redelijk maar overal lagen haren. Ik vermoed van de schoonmaakster zelf. Niet fris.
Ontbijt was slecht. Weinig keus en papieren borden en plastic bestek.
Wij zullen dit hotel niet nogmaals boeken.

2026-08-09 • via Nuitee
E
Eichwalder • extended_group • at
6
Das Preis-Leistungsverhältnis lässt zu wünschen übrig.
Pros:

Die Lage

Cons:

Der Frühstücksraum war sehr klein.

2026-08-08 • via Nuitee
S
Skořepa • solo_traveller • cz
10
Pros:

Příjemný a ochotný personál. Pěkný pokoj. Dobrá snídaně.

2026-08-05 • via Nuitee
M
Matthias Roland • family_with_children • ch
7
für eine Übernachtung ok.
Pros:

Unterkunft ist sehr zentral gelegen. Personal sehr freundlich.

Cons:

Zimmer brauchen mal ein update. Dusche statt Badewanne.
Frühstück Angebot sollte besser sein.

2026-08-02 • via Nuitee
Y
Yi-Pin • solo_traveller • tw
8
2026-07-23 • via Nuitee
M
Misch1905 • solo_traveller • lu
9
2026-07-23 • via Nuitee
B
Brian • family_with_children • ca
9
Pros:

Personnel, propre, excellent dejeuner

Cons:

La chambre etait tres belle mais un peu petit mais ont a aimer beaucoup pareil et pas piscine

2026-07-22 • via Nuitee
B
Bill • extended_group • ca
6
Pros:

Common area was nice

Cons:

The windows were disgustingly dirty, shower Rod broken, no toilet paper when we arrived. No couch to sit on just the beds, air-conditioning unit very loud

2026-07-22 • via Nuitee
A
Amanda • solo_traveller • ca
9
Happy with stay
Pros:

Clean facility.
Good breakfast

Cons:

Very high price for 1 night.

2026-07-13 • via Nuitee
M
Manuel • family_with_children • gp
7
Pros:

Propreté

Cons:

Bruit de la climatisation

2026-07-13 • via Nuitee
Q
Quyen • family_with_children • us
8
2026-07-11 • via Nuitee
B
Bourhoven • solo_traveller • fr
8
Cons:

Le personnel, bien que très accueillant ne parlait pas Français.

2026-07-10 • via Nuitee
A
Angel Marcos • solo_traveller • es
10
2026-07-10 • via Nuitee
O
Olivier • solo_traveller • be
9
2026-07-09 • via Nuitee