Graduate by Hilton Knoxville

Hotels
•
Hilton Worldwide
9 (145 reviews)
1706 Cumberland Ave, Knoxville, Tennessee, 37916 , Knoxville , US
1-865-4375500

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Pets allowed

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Elevator
Television in common areas
Smoke-free property
Wedding services
Wheelchair accessible parking
Snack bar/deli
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Good food
Cons:
Parking charges
Room comfort issues
Noise from surrounding area

Categories

Cleanliness
8.89
Clean rooms mentioned positively in multiple reviews.
Service
9.36
Staff consistently described as friendly and helpful.
Location
9.4
Convenient location with easy access to campus and local eateries.
Room Quality
8.35
Rooms were described positively, but issues with comfort noted.
Amenities
8.88
Unique features mentioned, but some amenities like fitness could use upkeep.
Value for Money
8.34
Pricing for valet and small rooms seen as less favorable.
Food and Beverage
9.39
Breakfast options and bar experience rated positively.
Overall Experience
9.36
Many reviewers expressed a great overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 00:44

Property Description

Experience the perfect blend of comfort and convenience at Graduate by Hilton Knoxville, located just steps from the University of Tennessee.

Unparalleled Amenities
Enjoy our 24-hour fitness center and a relaxing terrace that offers stunning views. Stay connected with complimentary Wi-Fi throughout the hotel and unwind with your favorite shows on a flat-screen TV in your room.

Dining Delights
Savor delicious meals at Saloon 16, our on-site restaurant, or grab a quick bite at the snack bar/deli, ensuring you’re always satisfied during your stay.

Ideal Location
With major attractions like Neyland Stadium and the Knoxville Convention Center nearby, you’ll have the best of Knoxville right at your doorstep.

Don’t miss out—book your stay at Graduate by Hilton Knoxville today!

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9
Based on 145 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
C
Carrie • family_with_children • us
10
Pros:

It was so nice and quiet inside our room. We heard no one else. The staff is awesome! Also, very clean. I always enjoy my stay there.

2026-05-30 • via Nuitee
O
Orlaith • solo_traveller • ie
6
Ok. Not great. Would look at staying elsewhere next visit.
Pros:

Good location close to the university.

Cons:

The forced $40 valet parking charge(to an external company) on top of an expensive room rate. Should be a cheaper parking rate for guests of the hotel. Food options in the hotel v limited and frankly food was very poor quality. We had to eat in as it was unexpectedly snowing outside.

2026-05-30 • via Nuitee
R
Rob • couple • us
5
Staff was great and very friendly especially the valet guys Told housekeeping lady about issues and didn’t seem to care.
Pros:

Location and theme, staff

Cons:

Waaaay over priced for what you got. Pay over 400 and then have to pay to park. Room not very clean. Large sticky area on carpet that wife stepped in (all most pulled sock off). Towels was not restocked and towel holder on wall broken. 5 stars for valet guys

2026-05-30 • via Nuitee
A
Audrey • couple • us
7
Great location with lots of food options.
Pros:

Great location for access to the game.

Cons:

Shower floor was slick almost fell a few times. TV kept losing the signal. No tea options for the coffee maker.

2026-05-26 • via Nuitee
L
Lindy • family_with_children • us
10
Hard to find but worth it!!
Pros:

The location was great!

Cons:

You have to valet.

2026-05-17 • via Nuitee
C
Corey • family_with_children • us
10
2026-05-01 • via Nuitee
D
DavidandMichelle • solo_traveller • us
7
Overall good experience especially the front desk staff.
Pros:

Really nice! Loved the hotel! The hotel staff was great except for the two valet guys the first day.

Cons:

Pillows were too firm. The two valet guys that told me we would receive a text never sent it which caused a delay in our departure the next morning.

2026-04-30 • via Nuitee
T
Theresa • solo_traveller • us
4
Pros:

Location

Cons:

Parking was expensive and undisclosed we'd have to pay until arrival. Saloon was closed next door. Took half an hour to check out when we left. Had to pay for coffee. Beds were okay but expected more comfort with the price. Extra deposit was held but i was not informed when checking in. Basically each reason I selected this location was a disappointment and overpriced

2026-04-20 • via Nuitee
B
Brenda • family_with_children • us
10
Great location
Pros:

Beautiful hotel. Great location.

Cons:

Parking was expensive. Should be included with room

2026-04-20 • via Nuitee
D
Danny • extended_group • us
10
Loved it!! Will definitely stay again!!
Pros:

The location to the stadium was great!

Cons:

The parking situation

2026-04-13 • via Nuitee
C
Coxmd • Family • Kingsport, Tennessee
8
Location can't be beat
Pros:

Location, Location, Location! For any event on campus, this is the place to be. Staff was very nice and helpful! Room were as described. My one complaint would be the bathroom. It is small, the lighting is awful, and there is no exhaust fan.

2026-04-12 • via Tripadvisor
A
A. Carter • solo_traveller • us
4
style and profit over true comfort.
Pros:

bed was very comfortable.

Cons:

room was super small. needed a small coffee pot in the room, rather they have an electric tea kettle with coffee "bags". would have been ok, but the only coffee available was in the Cafe in the lobby...which only had one girl staffing. I had to wait 15 MINUTES for one drip coffee. not acceptable when you are needing to get to a meeting or get on the road. it would help everyone involved if they would take one of the many buffets in the lobby and make it a coffee station. a few beautiful coffee urns would fit in with their decor beautifully and make all the difference. this hotel is beautifully designed, but lacks the details that make it comfortable, convenient, special.

2026-04-11 • via Nuitee
K
Kristina • family_with_children • us
6
The hotel location would be the only high point.
Pros:

Location

Cons:

Small outdated room. Thin walls, damp, and musty.

2026-04-10 • via Nuitee
M
Mari • couple • us
10
Pros:

Beautiful hotel, great location, helpful and attentive staff.

Cons:

A/C rattled but staff was willing to send out maintenance tech.

2026-04-06 • via Nuitee
M
masonh738 • Family
10
Good
Pros:

Really good service and very friendly

2026-04-01 • via Tripadvisor
C
Curiosity10184521186 • Family • Nashville, Davidson County, Tennessee
10
Amazing rooms, clean, and good valets
Pros:

Had a great stay here at the Graduate this week! The valets, Joey and Araunah, were very polite and efficient, got my car pulled up by the time I got to the lobby!

2026-03-28 • via Tripadvisor
J
Joanne • couple • us
10
Comfy beds and great location
Pros:

Fun hotel in a great area

2026-03-23 • via Nuitee
A
Amy • couple • us
10
The stayvwas just perfect.
Pros:

Everything was great. Service was wonderful. Location was perfect.

2026-03-06 • via Nuitee
J
John • couple • us
10
2026-03-03 • via Nuitee
B
bolufsen • Family • Atlanta, Georgia
6
Close to campus
Pros:

We recently stayed at this location for school tour. The hotel is across the street from campus which is nice. Hotel staff is professional and courteous.

The hotel is sandwiched between two streets, tucked behind a McDonald’s, so it can be tough to locate at first. Valet parking only, which is pricey.

We had adjoining rooms with a kids camping style room. The decor is well appoint as in themes with most graduate hotels.

The bathrooms are really small. Overall the rooms seem a bit tired and dirty, not very well maintained. The saloon offers some subpar bar food, really not that great.

Location is solid for games etc, but expect an overpriced sorta dirty room.

2026-02-16 • via Tripadvisor