The Ritz-Carlton, San Francisco

Hotels
•
The Ritz-Carlton Company, L.L.C
9.2 (600 reviews)
600 Stockton at California Street , San Francisco , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Comfortable beds
Cons:
Expensive food options
Limited amenities
Issues with breakfast quality

Categories

Cleanliness
9.4
Many reviews mentioned cleanliness positively.
Service
9.87
Staff received excellent feedback for being helpful and friendly.
Location
9.6
Conveniently located for various attractions.
Room Quality
9.16
Good comfort noted, with some minor issues regarding pillows.
Amenities
9.08
Mixed feelings about restaurant options but club level service was exceptional.
Value for Money
8.35
Some guests found prices high for the service relative to expectations.
Food and Beverage
8.8
Average breakfast was criticized, but other dining experiences were rated positively.
Overall Experience
9.37
Overall positive sentiments with some drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:05

Property Description

Luxury Hotel near Union Square and Financial District

Italian Marble Bathrooms and 24/7 In-Room Dining

Indulge in luxury with Italian marble bathrooms and 24/7 in-room dining at The Ritz-Carlton, San Francisco. Relax in style with complimentary luxury soap and shampoo products, plush bathrobes, and slippers provided in every room.

Exclusive Club Level Amenities and Gourmet Dining

Experience the height of luxury with exclusive access to The Club Level, offering all-day food and beverage services and a dedicated concierge. Savor a culinary journey at Parallel 37 serving contemporary American cuisine, or unwind at The Lounge with a selection of single malt scotch.

Convenient Location and Nearby Attractions

Conveniently located just minutes from Union Square and the Financial District, explore the vibrant Chinatown and the charming North Beach neighborhood within walking distance. Book now for a luxurious stay at The Ritz-Carlton, San Francisco.

Important information:

Pet Policies:

All reservations including pets must be made through the Executive Offices.
- There is a 30 lb. weight limit for dogs.
- All dogs must be leashed when riding hotel elevators and be carried by their owners through the lobby of the hotel.
-All public areas, including hotel restaurants are reserved for owners only, with the exception of service dogs.
-A nonrefundable pet fee will be applied to each guest folio. Please contact hotel for more information.

Please note that:

A $200 deposit is required upon check in for incidentals.

Please note, the credit card used at the time of booking must match the credit card presented at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 16.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 78.95 per day.

Location

Guest Reviews

9.2
Based on 600 reviews
Cleanliness: 9.4
Service: 9.87
Location: 9.6
Room Quality: 9.16
Amenities: 9.08
Value for Money: 8.35
Food and Beverage: 8.8
Overall Experience: 9.37
J
John • couple • sg
8
Needs physical upgrading but excellent service saves the days
Pros:

Location and excellent service staff

Cons:

Poor shower and plumbing needs to be upgraded

2026-06-13 • via Nuitee
J
John • couple • sg
8
Pros:

Very good luggage handling and location

Cons:

Shower and equipment dated and need upgrading

2026-06-11 • via Nuitee
J
Jesper • couple • jp
6
2026-06-09 • via Nuitee
J
Judy • couple • us
10
Wonderful old world charm. Thoughtful and friendly staff made our visit perfect!
Pros:

It is well located with good accessibility to restaurants and transportation.

Cons:

The hill up.

2026-06-03 • via Nuitee
E
Ericka • solo_traveller • us
10
2026-06-01 • via Nuitee
M
Mohamed • solo_traveller • eg
10
2026-06-01 • via Nuitee
H
Heimir • couple • is
9
2026-05-30 • via Nuitee
H
Heimir • couple • is
9
2026-05-30 • via Nuitee
S
Saggin • extended_group • it
9
Tutto perfetto ed anche di più: early check-in e late checkout confermati senza alcun problema, personale di alto livell
Pros:

Tutto. Posizione, personale, servizi, camera insomma tutto. Menzione speciale per il personale della club lounge all’ottavo piano

Cons:

Nulla

2026-05-28 • via Nuitee
R
rachel • couple • us
10
2026-05-24 • via Nuitee
S
Simon • couple • gb
8
Nice spot, helpful staff.
Pros:

Really good location, comfortable, nice helpful staff.

Cons:

Not much. I think the value for money might be better at other places I’ve stayed but certainly not a bad place to base yourself for site seeing etc

2026-05-24 • via Nuitee
J
Johannes • couple • li
10
2026-05-18 • via Nuitee
M
Mario • couple • us
10
Remarkable
Pros:

It was my girlfriend’s bday and they provided a very nice card and free cupcakes. Very very special

Cons:

Everything

2026-05-16 • via Nuitee
V
Varusha • couple • us
10
Luxury property with easy access to sights
Pros:

Luxury property beautifully decorated

Cons:

No swimming pool

2026-05-14 • via Nuitee
V
ViennaLover • Family
10
Excellent hotel!!!!
Pros:

Here are some details. This hotel was converted from an insurance company that built the original building in the neoclassical style. It is very interesting to have a hotel in such a building. Anyway, the redo was excellent. The hotel is not huge. It is not like some of those business hotels that are just massive. The hotel has all the modern touches, but in a classic style. The rooms are very clean and have everything you need comfort-wise and technologically. The staff is excellent in every way. The food is overall very good as well. There were some misses when it came to the food, but when this was pointed out, the restaurant quickly provided us with an alternative entrée that was comped. Superb touch for a five star hotel (especially because this is an expensive hotel, let's be honest) . The hotel is centrally located, but it is on a steep hill. As we were leaving the city, my kids asked if we can go back to this hotel one day. This single comment solidified in my mind that this hotel it's truly great.

2026-05-12 • via Tripadvisor
T
Titi0809 • Family • Naperville, DuPage County, Illinois
10
George at check in was the best!
Pros:

Everything was 5 stars, the room, the breakfast, room service, everyone super kind. But George! He was the best!! He treated my daughter like a princess so I’m really grateful for that! Thank you George!

2026-05-11 • via Tripadvisor
K
Kevin • solo_traveller • us
10
Amazing experience
Pros:

Ryan at the front desk did everything to make our stay absolutely incredible. The beds were super comfy, everyone working there was very nice and accommodating!

2026-05-10 • via Nuitee
E
edoardo • extended_group • br
10
2026-05-01 • via Nuitee
S
sunbun22 • Couples • Washington DC, District of Columbia
10
A beautiful, peaceful hotel with incredible staff
Pros:

Truly this hotel was amazing - the best part of the trip! It's an oasis in a city that can be loud, crowded and in places, just not as nice as it used to be. We've stayed at many other Ritz Carltons and this one excels. Although our room was smaller than we'd like, the 8th floor lounge totally made up for it, as did the staff, particularly Rudy. We'd also like to give kudos to the entry bell staff for ALWAYS being welcoming and even addressing us by name after a day.

2026-04-29 • via Tripadvisor
Z
zac mac kraken • family_with_children • fr
8
2026-04-29 • via Nuitee